SmartPay Pax One-Piece S800, Руководство пользователя

Страница: 10 / 18

Pax One-Piece S800
10
TRANSACTIONS OVERVIEW
Refund
Merchants are enabled for refund transactions and provided a Merchant Refund Card by their merchant bank.
Merchants should contact their bank to request this service and the card.
1. Operator selects
REFUND
types in refund amount
2. Press
ENTER
and terminal prompts for
MERCHANT REFUND CARD
3. Operator swipes
MERCHANT REFUND CARD
and enters
REFUND PIN
4. Key in refund amount and press
ENTER
then prompt customer to
PRESENT / INSERT
or
SWIPE CARD
5. Operator presents EFTPOS terminal to customer
6. Customer taps, inserts or swipes card
a. Insert or swipe - customer follows screen prompts to select account and enter PIN
b. Tap - customer follows screen prompts if required
7. EFTPOS terminal displays
ACCEPTED
or
DECLINED
result
8. EFTPOS Receipt will be offered (depending on receipt print/prompt settings)
9. EFTPOS terminal returns to idle screen ready for next transaction
MOTO Refund
MOTO Refunds can be performed in the same way as MOTO purchase. Merchant should select Refund transaction type
and use their Merchant Refund Card. The amount being refunded should be credited back to the card used for the
original purchase. Merchants should contact their bank to request this service and the card.