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11. Warranty

 

 

  

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          b. The failure to meet the six-month service schedule;

11. Warranty

          c. Any PRODUCT purchased from any entity other than 

WARRANTOR, WARRANTOR’s OEM (original equipment 

manufacturer) customers, or WARRANTOR’s authorized dealers;

          d. Any observed damages, failure, or underperformances 

observed to the motor or controller units or any subcomponent 

thereof as a result of or related to the following:
          i)  Subjecting the motor or controller unit(s) to electrical 

          overload by using the PRODUCT in a way for which it was 

          not intended;
          ii)  Subjecting the motor or controller unit(s) to electrical 

          overload caused by improper use of the gear train / shifter;
          iii)  Using the throttle to power the bike from a stationary 

          position;
         iv)  Submerging the motor unit;
         v)  Unauthorized modification, tampering or opening of the 

         motor or controller unit;

          e. Any observed damages, failure, or underperformances 

observed to the battery or charger units as a result of or related  

to the following:

          i)  Subjecting the battery unit to neglect by leaving it in a 

         discharged state (less than 100% capacity) for a prolonged 

         period of time;
          ii)  Leaving the charger unit connected to the battery unit for 

          a prolonged period after the battery has fully charged;

         iii)  Significant impact or other evident damage to 

         the battery or  charger units;

          iv)  Charging the battery in a wet environment or 

          outside;

          v)  Unauthorized modification, tampering or 

          opening of the battery unit;

          vi)  Prolonged and unnecessary exposure to rain 

          or sea spray during storage or transport;

          vii)  Submerging the battery or charger unit(s);

          viii)  Using any charger unit other than a correct 

          original or replacement Smartmotion charger unit;

          ix)  Gradual decline of battery capacity that falls 

          within the expected capacity decay schedule  

          (appended in the BatteryCare Guide which has 

          not been affected by (i)

          f. Any failure of the PRODUCT or any subcomponent 

thereof occurs where the combined weight of rider and  

cargo using the PRODUCT have exceeded 125kg;

          g.  Any subcomponent, part or accessory of the  

PRODUCT that has failed or has sustained damage where  

there is evidence of corrosion, rust, exposure to salt water,  

spray or air, or other deterioration of surfaces due to 

improper care, maintenance and/or  storage;

          h.  Any damage inflicted to the PRODUCT or 

subcomponent that may have been caused by irregular or 

substandard aftermarket components installed on the 

PRODUCT;

           i.  Alteration, change or improper modification of the 

PRODUCT, including its subcomponents, parts or assemblies;

           j.  Cosmetic issues, such as scratches, chips or colour 

deviations;

           k. Accidents, neglect, misuse, abuse, improper use, 

lack of reasonable or proper maintenance, improper assembly, 

repairs improperly performed, improper replacement parts,  

use exceeding the recommended and permitted limits of the 

PRODUCT, or not following the warranty procedure set forth 

herein;

           l.  Damages sustained to the PRODUCT due to activities 

including but not limited to acrobatics, stunt riding, ramp riding, 

racing, or otherwise reckless riding for which the PRODUCT is 

not designed for;

          m.  Part or full failure of the PRODUCT or its 

subcomponents that are subject to normal wear or 

deterioration which include but are not limited to:

         (i) Chain, gear or sprocket wear;
         (ii) Bearing wear including that of hub, motor 

         and drive train component assemblies;
         (iii) Brake pad, fluid, seals and disc wear;
         (iv) Tyre and tube wear
         (v) Handgrip, pedal, and saddle wear;
         (vi) Battery capacity decay;
          n.  Any damage or loss inflicted to foreign 

components, accessories, items or other assembly 

affixed or installed on the PRODUCT that is not a 

native subcomponent of the PRODUCT which has 

occurred as a part of or related to a claim herein 

otherwise;

          o.  Any expenses related to the transportation 

of the PRODUCT to or from an authorized service 

centre, labour costs to remove parts from the 

PRODUCT, compensation for loss of use while the 

PRODUCT is being repaired, or provision of a 

substitute electric bicycle while the PRODUCT is 

being repaired;

Содержание x-city neo

Страница 1: ...User Manual MID DRIVE ...

Страница 2: ...d Congratulations for purchasing a Smartmotion ebike Please read this guide fully BEFORE using your electric bike This manual is not intended to be an extensive reference book about service maintenance and or repairs Please consult your Smartmotion dealer for ser vice and technical support 5 then carefully lift the electric bikes out from the carton two people recommended forthis task and mudguard...

Страница 3: ...gle adjusting bolt to 17 to 18N m 3 Mudguard Install the front mudguard and front light on the front mudguard hanger mount on the inside of the fork then put the front light bracket on Put the bolt through the fork then fasten the bolt with a 5mm allen key Then fasten the two mudguard bracket to the forks with phillips screwdriver c Finally connect the light cable 4 Power Connection Finally connec...

Страница 4: ...2 Assembly Instructions 7 Front wheel Assemble the front wheel quick release axle by pushing it through the hollow hub making sure that one spring is on each side of the hub Then screw on the end nut several turns Next carefully forks onto the wheel axle being careful the disc best with 2 people Tighten the non rotor side nut Loosen or tighten the nut until it takes the correct amount of force to ...

Страница 5: ...our seat is out 10 Your bicycle must be returned to your servicing dealer or bicycle motorcycle mechanic after one month or 200km of riding which ever comes first to re tension the spokes Then every six months or 1000km which ever comes first for a general service and thorough inspection Failure to do this can void your warranty due to unnecessary wear 3 Safe Riding Recommendations Pre ride Checkl...

Страница 6: ...s it is essential to clean and lube your bike regularly is in line with the outer line of the smallest sprocket when looking from the rear Turn the crank arm to set the derailleur to the low position 2 Bike setup It is important to set up your bicycle up for both safety and comfort failure to do say may result in fatigue or injury Set the seat height Sit on the saddle crank in the lowest position ...

Страница 7: ...r 2 year warranty on battery and motor 3 years on frame 12 months other parts Down tube hidden 36V 16AH 576watts Samsung Li ion battery Heavy duty rear rack with elastic for luggage Hydraulic disc brakes with 180mm rotors 9 speed 11 36T cassette with derailleur shifter Aluminium intergrated cable routing down tube hidden battery Reinforced for offroad use Aluminium MTB handle bars 100mm travel all...

Страница 8: ...nd care duties Do return your eike to the Smartmotion dealer where pruchased for service and maintenance Don t attempt to open the motor or battery should your system malfunction or for any other reason Anti tampering labels are applied to both the motor and battery units and breakage of the Do top up your battery where practical Lithium batteries prefer shallow discharge patterns Keeping your bat...

Страница 9: ...r pedal motor rpm Power Meter Shows how much power the motor is using Trip Meter Displays the distance you have travelled from when you last tripped the meter Time Ride time Odometer Displays the total distance the bike has travelled Mode Display An icon will be displayed depending what mode of assist Cadence measures your pedal rotation but not pressure Use this mode for the easiest ride Torque m...

Страница 10: ...ically Should you receive an error code contact your local dealer for advice Before contacting service center check all plugs for loose connections 01 POWER OVERLOAD Rest Bike try again 06 LOW VOLTAGE Charge Battery 07 OVER VOLTAGE Wrong battery 08 HALL SENSOR Check motor cable 09 MOTOR PROBLEM Check motor cable 10 CONTROLLER OVERHEAT Rest 10 min 11 TEMPERATURE SENSOR Contact service 12 CURRENT SE...

Страница 11: ...val The battery is secured by double lock To remove the battery you need to insert the key and turn Then turn Note Before loading the battery please make sure the Charging your Battery r the lever clockwise and pull the battery down off the tube If the lever is too hard to turn please push the battery case in a little then turning the lever key lock is in unlocked position To secure the battery pl...

Страница 12: ...for details from the date of the first retail purchase of the PRODUCT The Limited Warranty is referred to herein as the Limited Warranty The PURCHASER s sole and exclusive remedy under this Limited Warranty for defects in the PRODUCT shall be the repair replacement or credit refund arrangement at the WARRANTOR s sole discretion of the defective PRODUCT or subcomponents thereof By purchasing the PR...

Страница 13: ...s where the combined weight of rider and cargo using the PRODUCT have exceeded 125kg g Any subcomponent part or accessory of the PRODUCT that has failed or has sustained damage where there is evidence of corrosion rust exposure to salt water spray or air or other deterioration of surfaces due to improper care maintenance and or storage h Any damage inflicted to the PRODUCT or subcomponent that may...

Страница 14: ...commercial use i e a bike used for commercial deliveries shall render the Limited Warranty immediately null and void t Any damage inflicted to the PRODUCT or its subcomponents during transport or otherwise as a result of i Improper or inadequate packing of the PRODUCT for transit ii Intentional further damage inflicted by continuity of riding or use iii Third party transport contractor mishandling...

Страница 15: ... mode and the start up assistance speed is less than 6 km h Important notes 1 Do not overload the rack Maximum carrying capacity of the luggage carrier is 25Kg 2 When you need to use the rear rack please check mounting screws are tight 3 Do not modify the luggage carrier 4 Do not pull a trailer with the luggage carrier 5 Do not transport heavy objects if a heavy object is put on the rear rack the ...

Страница 16: ... Shop Mechanic 12 Months Date Shop Mechanic 14 Service Record 13 Service Checklist Check for damage Adjust and Tension Lubricate Frame Fork Rims Cables connections Spokes Gears Seat Reflectors Lights Handlebars Stem Grips Brakes Cranks Wheel Axles All Fasteners Chain Derailleur Seatpost Spokes to be tensioned to 130Nm ...

Страница 17: ...www smartmotionbikes com ...

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