LIMITED WARRANTY
Effective September 1, 2009. Replaces all undated warranties and all
warranties dated before September 1, 2009
Warranty Qualifications
Smarter Tools will register this warranty upon receipt of
your Warranty Registration Card and a copy of your
sales receipt from one of Smarter Tools' retail locations
as proof of purchase.
Please submit your warranty registration and your proof
of purchase within fourteen (14) days of the date of
purchase.
Repair/Replacement Warranty
Smarter Tools warrants to the original purchaser that the
mechanical and electrical components will be free of
defects in material and workmanship for a period of one
(1) year or 60 hours (measured by the factory installed
hour meter) from the original date of purchase (90 days
or 60 hours for commercial & industrial use).
Transportation charges on product submitted for repair
or replacement under this warranty are the sole
responsibility of the purchaser. This workmanship for a
period of warranty only applies to the original purchaser
and is not transferable.
Do not return the unit to the place of
purchase
Contact Smarter Tools’ Customer Service and Smarter
Tools will troubleshoot any issue via phone or e-mail. If
the problem is not corrected by this method, Smarter
Tools will, at its option, authorize evaluation, repair or
replacement of the defective part or component at a
Smarter Tools Service Center. Smarter Tools will
provide you with a case number for warranty service.
Please keep it for future reference. Repairs or
replacements without prior authorization, or at an
unauthorized repair facility, will not be covered.
Warranty Exclusions
This warranty does not cover the following repairs and
equipment:
Normal Wear
Generators need periodic parts and service to
perform well. This warranty does not cover
repair when normal use has exhausted the life of
a part or the equipment as a whole.
Installation, Use and Maintenance
This warranty will not apply to parts and/or labor
if this generator is deemed to have been
misused, neglected, involved in an accident,
abused, loaded beyond the generator's limits,
modified, installed improperly or connected
incorrectly to any electrical component. Normal
maintenance such as spark plugs, air filters,
adjustments, fuel system cleaning and
obstruction due to buildup is not covered by this
warranty.
Other Exclusions
This warranty excludes:
•
Merchandise sold as reconditioned, used as
rental equipment, or floor/display models sold
without packaging and/or missing parts or
components.
•
Repair and transportation costs of merchandise
determined not to be defective.
•
Cosmetic defects such as paint, decals, etc.
•
Wear items such as filter elements, o-rings, etc.
•
Accessory parts such as starting batteries, and
storage covers.
•
Failures due to acts of God and other forces of
nature beyond the manufacturer's control.
•
Problems caused by parts that are not original
Smarter Tools parts.
This warranty does not apply to generators used
for prime power in place of a utility.
Limits of Implied Warranty and
Consequential Damage
Smarter Tools disclaims any obligation to cover any loss
of time, use of this product, freight, or any incidental or
consequential claim by anyone from using this
generator. THIS WARRANTY IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
A unit provided as an exchange will be subject to the
warranty of the original unit. The length of the warranty
governing the exchanged unit will remain calculated by
reference to the purchase date of the original unit.
This warranty gives you certain legal rights which may
change from state to state. Your state may also have
other rights you may be entitled to that are not listed
within this warranty.
Some states do not allow the exclusion, so it may not
apply to you.
Contact us at:
Smarter Tools Customer Service
12195 Harley Club Drive
Ashland, VA 23005
(804)798-8588
