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Repairs and Maintenance

Your Grid Pad is not a user serviceable device. If your device
requires a repair, please contact your local dealer.

EMC and Harsh Environments

When the device is working with other equipment, there may be
inference between device and connecting equipment.

Grid Pad should not be used:

•

in a military environment.

•

in a harsh RF environment.

•

in an MRI environment.

•

in an X-ray environment.

Troubleshooting and Customer Support

In most cases, restarting your device will resolve problems. To
restart your device, Select Start and then select

Power - Shut

down

. If your device has crashed, hold down the power button or

remote power button for 10+ seconds to hard shutdown. Press it
again to turn it back on. If this does not fix the problem, contact
support at:

thinksmartbox.com/smart-support

Please have your serial number ready. This can be found on the
back of your device

Содержание GridPad 10

Страница 1: ...Manual Created by...

Страница 3: ...Welcome to Grid Pad your complete communication and access solution...

Страница 4: ...ccess method 3 Using your Grid Pad 3 1 Your Grid Pad desktop 3 2 Power 3 3 Charging your Grid Pad 3 4 Mounting your Grid Pad 3 5 Attaching the shoulder strap and handle 3 6 Using headphones and audio...

Страница 5: ...ice 6 Grid 3 6 1 Introducing Grid 3 6 2 Adding grid sets 6 3 Useful commands to control your Grid Pad from Grid 3 6 4 Grid 3 Accounts 7 Looking after your Grid Pad 7 1 Software updates 7 2 Getting the...

Страница 6: ...6 In this section 1 1 What is included with your Grid Pad 1 2 Grid Pad setup 1 3 Features...

Страница 7: ...7 1 Introducing Grid Pad...

Страница 8: ...nication aid 8 or 10 Manual Mounting plate and screwdriver Shoulder strap Handle Power lead Grid 3 training pack Cleaning cloth Included Software Grid 3 1 1 What is included with your Grid Pad Grid Pa...

Страница 9: ...n directly into Grid 3 and can be used for communication only Additional features such as accessible apps and Windows desktop are switched off 2 Unlocked When unlocked the Grid Pad gives you full acce...

Страница 10: ...10 1 3 Features Grid Pad 8 Touch screen Front camera 2 x switch ports Micro SD card slot Charging port Headphone port USB 2 0 Volume up and down Power...

Страница 11: ...11 Rear camera Infrared transmitter USB 2 0 Radio frequency transmitter Speakers Audio feedback port Infrared receiver...

Страница 12: ...12 Grid Pad 10 Front camera Audio feedback port USB 2 0 Volume up and down Infrared receiver Touch screen Power...

Страница 13: ...13 Rear camera Infrared transmitters 2 x switch ports Charging port USB 2 0 Radio frequency transmitter Speakers SD card slot Headphone port...

Страница 14: ...14 In this section 2 1 Turning on your Grid Pad 2 2 Creating your user account 2 3 Choosing your grid sets 2 4 Introducing Grid Explorer 2 5 Configuring your access method...

Страница 15: ...15 2 Quick start guide...

Страница 16: ...hing on your Grid Pad for the first time it is best to plug in the power lead and charge the battery fully Press the power button to turn the device on The device will boot into Windows and Grid 3 wil...

Страница 17: ...from You can adjust the speed and pitch of each voice to suit your needs Your Smartbox Account On the next screen you can create a free Smartbox Account This enables you to use features such as remot...

Страница 18: ...Choose Symbol communication for grid sets like Super Core which are ideal for early AAC users and emerging literacy Choose Text communication for grid sets with powerful features for literate users Gr...

Страница 19: ...your grid sets add new grid sets and access your settings Select a grid set to open it To return to Grid Explorer select the menu and select Grid Explorer Some grid sets like Text Talker may have the...

Страница 20: ...ou See the relevant sections of this manual for more information on setting up your chosen access method Touch access Switch access Pointer access Voice access You will need the suitable hardware to c...

Страница 21: ...21...

Страница 22: ...1 Your Grid Pad desktop 3 2 Power 3 3 Charging your Grid Pad 3 4 Mounting your Grid Pad 3 5 Attaching the shoulder strap and handle 3 6 Using headphones and audio feedback 3 7 Internet and network se...

Страница 23: ...23 3 Using your Grid Pad...

Страница 24: ...24 3 1 Your Grid Pad desktop User icon Menu Grid sets Folder Next page Grid Explorer Close Grid 3 Maximize Grid 3 Minimize Grid 3...

Страница 25: ...25 Start menu Notifications Search Taskbar Wi fi and internet Windows audio settings Windows desktop Recycle bin Desktop...

Страница 26: ...select the power icon From here you can select Sleep Shut down and Restart Selecting Shut down will power the device down completely It is also possible to turn off your device from within Grid 3 by u...

Страница 27: ...e Grid Pad 8 will take up to 4 hours to charge The Grid Pad 10 will take up to 5 hours to charge Note that if you are using your device while charging it may take longer to fully charge See section 7...

Страница 28: ...ounting plate To attach the mounting plate lay your Grid Pad with the screen facing down on a flat surface To prevent damage to the screen place the device on something soft like a towel cloth or news...

Страница 29: ...so the legs face down and line up with the four screw holes Use the four long screws to attach the mounting plate firmly to the Grid Pad Once fixed firmly in place you can safely mount your Grid Pad...

Страница 30: ...d Pad to your wheelchair mount floor stand or desk stand As you attach the device to the stand be sure to hold the Grid Pad securely until the head of the stand is firmly docked with the mounting plat...

Страница 31: ...rid Pad is supplied with a shoulder strap and a handle These clip to the rings on the back of the device and can be easily attached and removed as you need The strap can be adjusted to a suitable leng...

Страница 32: ...from the drop down menu under Speakers Sending media audio through headphones To listen to media such as music and videos privately attach your headphones to the Headphone port on the side of your Gri...

Страница 33: ...connection Tip Windows has numerous privacy settings surrounding your internet connection Be aware of what is visible to other network users particularly if you are using a public connection Network s...

Страница 34: ...go to Settings Devices to turn on Windows Bluetooth features Move the tab to On and your Grid Pad will start scanning for nearby Bluetooth devices You may need to type in a pairing code depending on t...

Страница 35: ...35...

Страница 36: ...36 In this section 4 1 Switch access 4 2 Pointer access 4 3 Touch access 4 4 Keyguards 4 5 Keyboard and mouse 4 6 Voice activation and access...

Страница 37: ...37 4 Access...

Страница 38: ...r two switches Connection To connect a switch to your Grid Pad plug the 3 5mm jack into one of the switch ports on your Grid Pad Once connected open Grid 3 and go to Settings Access Switches Select Co...

Страница 39: ...method you would like to use from the drop down menu Tap Activation to configure your chosen method Switch scanning Switch scanning highlights groups of cells in turn to locate the cell that you want...

Страница 40: ...n or go back a level Switch joystick Switch joystick enables you to use a joystick game controller connected via USB or Bluetooth or a set of switches to select the cells in your grid Navigate around...

Страница 41: ...o work correctly Many pointing devices require additional mountings to attach to your Grid Pad It is best to check what these options are before purchase to make sure they will position correctly with...

Страница 42: ...selected Activate first item touched takes the first location touch and activates once the screen is released Touch and hold to activate gives you an adjustable length of time to press and hold your...

Страница 43: ...to make more accurate selections on the touch screen and prevents mistakes Keyguards are usually custom made for your chosen grid sets Attaching a keyguard Place the keyguard over the Grid Pad s scree...

Страница 44: ...creen experience Keyguards are usually designed to be used with the menu hidden To hide the menu in Grid 3 go to Settings Computer Under the startup heading tap the drop down box to Show menu bar Hide...

Страница 45: ...To use a wired device simply plug it in to one of the USB ports found on the side of your Grid Pad USB keyboards and mice will automatically be detected in Windows To connect a Bluetooth keyboard or m...

Страница 46: ...igure voice access are found in Settings Access Voice From this screen you can select the microphone you wish to use by tapping the Audio input under Microphone Once you have selected your microphone...

Страница 47: ...47...

Страница 48: ...48 In this section 5 1 Introduction to Environment Control 5 2 Servus Environment Control grid sets 5 3 Infrared controls 5 4 Setting up a radio frequency device...

Страница 49: ...49 5 Environment Control...

Страница 50: ...top boxes or other devices around your home Your Grid Pad also includes a radio frequency transmitter that can be used to control lights doors windows and more Environment Control settings are found...

Страница 51: ...Control and Simple Servus Environment Control Tip More Environment Control resources are available through Online Grids Try using voice activated devices such as Amazon Alexa to control your home 5 2...

Страница 52: ...ck the list to see if we have the relevant codes pre programmed to save you time These files are stored as remote files To find our current list of remote files visit thinksmartbox com ir remotes Inst...

Страница 53: ...nt control Under Accessories select Add You will see a list of accessories Select the type you would like to configure and you will be taken to the learning screen Here you can name your device useful...

Страница 54: ...blink once Once complete the Action button will turn green You can test it by pressing Transmit now Follow these steps for each corresponding Action button that appears on your remote then click OK t...

Страница 55: ...with only a few functions you can use the Infrared command to create a cell of a specific action When you add the Infrared command you will be taken to the Learn Infrared window Follow the instructio...

Страница 56: ...airing an EasyWave socket Go to Settings Environment control and select Transmitters Highlight EasyWave and tap Configure You will need to assign a button to the socket Select one of the buttons from...

Страница 57: ...paired socket to an accessory Once your socket has been paired you can assign it to an accessory and use it in the Servus Environment Control grid sets In Settings Environment control tap Add under th...

Страница 58: ...assign this to the name of your button followed by the letter B Select OK to save your settings and return to the Environment control window Your socket will now be listed under accessories and will...

Страница 59: ...59...

Страница 60: ...60 In this section 6 1 Introducing Grid 3 6 2 Adding grid sets 6 3 Useful commands to control your Grid Pad from Grid 3 6 4 Grid 3 accounts...

Страница 61: ...61 6 Grid 3...

Страница 62: ...o suit you and how you want to access your Grid Pad Launching Grid 3 on start up Grid 3 is set to open automatically when you start your Grid Pad You can turn this setting off by opening Grid 3 naviga...

Страница 63: ...our needs Some categories contain groups of related grid sets within a folder Once you have selected your grid set you will see the full description as well as any alternative versions with different...

Страница 64: ...rids from Smartbox and other users Editing grid sets Grid 3 comes with a complete set of tools designed to make editing and creating grids simple Opening edit mode will enable you to make changes to t...

Страница 65: ...65 For more information on editing grid sets see the Grid 3 training materials supplied with your Grid Pad...

Страница 66: ...grams Switches off your Grid Pad s screen Unlike the Standby computer command you can use your access method to switch the screen back on Displays a cell with the remaining battery life as an icon Dis...

Страница 67: ...r Smartbox account gives you access to Remote Editing backs up your grid sets in Dropbox and enables you to share your grid sets via Online Grids Simply sign in with your email and password or create...

Страница 68: ...68 In this section 7 1 Software updates 7 2 Getting the most out of your battery 7 3 Cleaning and storing your Grid Pad...

Страница 69: ...69 7 Looking after your Grid Pad...

Страница 70: ...ou can opt in for early access to updates in Grid 3 under Settings Computer An early access release could have new features for you to try but be aware that these are subject to change and may be unte...

Страница 71: ...updates You can choose to switch off automatic updates Note that this does not stop Microsoft delivering security updates Microsoft will roll out larger Windows updates roughly once a year At Smartbo...

Страница 72: ...battery icon in the taskbar at the bottom of your screen to see how much battery life you have remaining Making the most of your battery There are a number of features to help you keep talking even l...

Страница 73: ...fore the screen automatically turns off and the dwell time to wake with eye gaze Brightness commands Use the Set brightness commands in Grid 3 to increase or decrease the brightness of the screen If y...

Страница 74: ...lcohol based wipes to clean both the screen and the outer case of the Grid Pad Do not spray cleaning fluid gel or polish directly onto your Grid Pad or immerse the device in water Storing your Grid Pa...

Страница 75: ...75...

Страница 76: ...76 In this section 8 1 Smartbox support 8 2 Grid Pad specification 8 3 Device specification 8 4 Symbol explanation 8 5 Safety notices 8 6 Compliance 8 7 Battery warnings...

Страница 77: ...77 8 Appendices...

Страница 78: ...o deliver hands on support over an internet connection If you are asked to create a remote support session you can do this directly in Grid 3 Go to Menu Help and select Remote Support Knowledge Base O...

Страница 79: ...to get in touch and keep up with the latest news This group of Smartbox users is growing everyday and is the perfect place to ask for advice share ideas and find inspiration If you have any questions...

Страница 80: ...ccess 2 x 3 5mm switch ports 3 5mm Auditory feedback port 3 5mm Headphone port 2 x USB 2 0 port Environment control GEWA Infrared EasyWave or Z Wave radio Connectivity Dual band wireless WLAN 802 11 a...

Страница 81: ...3 5mm switch ports 3 5mm Auditory feedback port 3 5mm Headphone port 2 x USB 2 0 port Environment control GEWA Infrared EasyWave or Z Wave radio Connectivity Dual band wireless WLAN 802 11 a b g n Blu...

Страница 82: ...communication aid designed for people with disabilities who cannot speak or have complex access needs Model Number GP8 GP10 Operating environment Temperature 10 50 C Relative humidity 10 90 Device sp...

Страница 83: ...ty with EU legislation Federal communications commission symbol to declare conformity with US legislation Waste electrical and electronic equipment sym bol to indicate you should dispose of this equip...

Страница 84: ...t is possible to lose function due to power loss or other technical issues For this reason your Grid Pad is not to be used as a life supporting device is not be relied upon for well being is not to be...

Страница 85: ...P65 rated screen front only to withstand light rain and for ease of cleaning It should not be exposed to heavy rain or immersed in water Ports are not IP rated The back of your device is not protected...

Страница 86: ...for a Grid Pad after a full charge can become shorter over time For optimal performance your Grid Pad should not be charged at extreme temperatures of below 0 C 32 F or above 45 C 113 F At these temp...

Страница 87: ...ipping regulations Check with your postal service or courier before shipping to ensure safe delivery of your device Do not place your device in a place where the power lead is hard to be disconnected...

Страница 88: ...rid Pad and your mounting system manufacturer s guide While we have taken every precaution to make this an easy and safe process it is up to you to ensure the device is mounted safely Please use the d...

Страница 89: ...to seizures when exposed to certain lights or light patterns If you feel odd or nauseous when in front of your Grid Pad move away from the device and consult a medical professional Disposing of your...

Страница 90: ...arsh RF environment in an MRI environment in an X ray environment Troubleshooting and Customer Support In most cases restarting your device will resolve problems To restart your device Select Start an...

Страница 91: ...ibed within technical file TF 8 conforms to Class I requirements of Council Directive 2007 47 EC concerning medical devices and have been tested to the requirements of EN60601 MDD is in conformity wit...

Страница 92: ...th the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harm...

Страница 93: ...ome in to contact with the skin or eyes If contact has been made wash the affected area with copious amounts of water and seek medical advice Do not use any charger other than that specifically provid...

Страница 94: ...several times to obtain maximum performance Retain the original product literature for future reference Only use the battery in the application for which it was intended When possible remove the batt...

Страница 95: ...95...

Страница 96: ...GP8 10 P MAN UK A thinksmartbox com...

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