SMART SBID-7286, Руководство по установке и обслуживанию

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CHAPTER 6
TROUBLESHOOTING
47 smarttech.com/kb/171164
Resolving issues with the Intel Compute Card
For information on resolving issues with the Intel Compute Card, including the drivers, see
Troubleshooting Windows 10 on Intel Compute Card .
Resolving issues with software
For information on resolving issues with SMART Learning Suite (including SMART Notebook
software), see Troubleshooting SMART Notebook 18 .
For information on resolving issues with SMART Meeting Pro software, see Troubleshooting
SMART Meeting Pro 4 .
Referring to the SMART knowledge base for
additional troubleshooting information
Refer to the SMART knowledge base for additional troubleshooting information:
community.smarttech.com/s/topic/0TO0P00000010RIWAY/7000-series
Contacting your reseller for additional support
If an issue you’re experiencing with the display persists or isn’t covered in this chapter or the
knowledge base, contact your authorized SMART reseller ( smarttech.com/where ) for support.
Your reseller might ask you for the serial number for the display or the iQ appliance.
Finding the display serial number
The display’s serial number is located in the following places:
l
In the iQ settings (see Serial Number on page 54)
l
On the bottom frame
l
On the back of the display
Finding the iQ appliance serial number
The iQ appliance’s serial number is located on the iQ appliance.