SMART KAPP iQ 75, Руководство пользователя, Страница: 48 / 66

CHAPTER 7
TROUBLESHOOTING
38 smarttech.com/kb/171129
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The video signal from your computer or mobile device might be HDCP protected. Connect
your computer to the interactive flat panel's connector panel. See Connecting power and
devices in the SMART kapp iQ Pro interactive flat panel administrator’s guide
( smarttech.com/kb/171000 ) for more information.
Resolving touch issues
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Make sure the USB cable is securely fastened to both your computer and the AM30
appliance.
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Use a USB 2.0 cable and make sure it’s connected to the correct USB receptacle. See
Chapter 3: Connecting a guest computer on page 13.
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If touch interactivity is slow, close some open applications on the computer.
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If touch is not behaving as expected, remove any USB cable extenders. For best results, use a
6' (5 m) USB cable.
Resolving audio issues
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Turn off the mute setting on your computer.
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Turn up the volume on your computer.
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Turn up the volume on the board using the front control panel (see Front control panel on
page 4).
Resolving Screen Share issues for Apple devices
What is Screen Share?
If your mobile device or computer is on the same network as the SMART kapp iQ Pro
interactive flat panel, you can use the interactive flat panel's Screen Share app to share audio
and video content from your mobile device or computer to the interactive flat panel.
How do I share content from my iPhone, iPad or Mac computer?
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Using AirPlay on your Mac computer or iOS mobile device. See Sharing content from your
Apple product to the interactive flat panel on page 28.
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For more information about connecting a Mac computer, see Get help in Use AirPlay to
display video from your Mac on an HDTV ( support.apple.com/HT201343 ).