Smart Technologies SMART Audio 340 Скачать руководство пользователя страница 51

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Chapter 6:

Troubleshooting your
SMART Audio system

Resetting your system

Updating the control unit firmware

Troubleshooting using the microphone status light

Troubleshooting why your voice doesn’t come through the speakers

Troubleshooting issues with an auxiliary audio input device

You might be able to solve the issue with your SMART Audio system by performing these checks.

Check your cable connections.

Ensure SMART Audio software is installed.

Reset the control unit to its startup state (see below).

Update the control unit firmware.

Resetting your system

To reset the system

1. Remove the control unit bottom cover.

2. Press the labeled system

Reset

button for three seconds.

The system resets.

3. Replace the control unit bottom cover.

Chapter 6

Содержание SMART Audio 340

Страница 1: ...SMART Audio 340 Classroom amplification system System administrator s and user s guide ...

Страница 2: ...er will be required to correct the interference at his own expense Trademark notice SMART Audio SMART Board SMART Notebook SMART Meeting Pro smarttech the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Windows and Microsoft are either a registered trademark or a trademark of Microsoft Corporation in the U S and ...

Страница 3: ...accordance with applicable regulations l Do not charge the battery with any power adapter other than the one supplied Do not charge other battery types in your SMART product with the supplied power adapter Both of these actions can cause damage to the product and can cause a fire or personal injury l If the SMART product becomes excessively warm or emits an unusual smell while the battery is recha...

Страница 4: ...ranty for that item l When connecting product components ensure cables are connected to correct locations Incorrectly connected components can result in product damage l Do not use your SMART Audio classroom amplification system in a facility control system or any other environment that requires extremely high reliability or where the use of a wireless device can cause interference The product can...

Страница 5: ...ting the microphone to the room module 15 Speaking into the microphone 16 Connecting an auxiliary microphone 16 Connecting an auxiliary audio input device 16 Controlling an auxiliary audio input device from your microphone 17 Using a second microphone 18 Customizing your microphone 19 Chapter 4 Using SMART Notebook software to change your settings 23 About using SMART software 23 Installing SMART ...

Страница 6: ...the microphone status light 47 Troubleshooting why your voice doesn t come through the speakers 48 Troubleshooting issues with an auxiliary audio input device 48 Appendix A Hardware environmental compliance 49 Waste Electrical and Electronic Equipment regulations WEEE directive 49 Restriction of Certain Hazardous Substances RoHS directive 49 Batteries 49 Packaging 50 Covered electronic devices 50 ...

Страница 7: ...unted speakers 5 Microphone 5 Microphone charging cradle 5 Optional accessories 5 Using SMART software 6 Choosing audio inputs 6 Speaking into your microphone 6 Playing audio files from your computer 6 Connecting an audio input device to your microphone 6 Connecting an audio input device to the control unit 6 Connecting an audio input device to your interactive whiteboard 7 Connecting your paging ...

Страница 8: ...the computer and a room module that combines an amplifier and an infrared sensor Your SMART Audio system features seamless integration with SMART Notebook collaborative learning software Pressing the SMART Audio icon in SMART Notebook software brings up an intuitive user interface that enables educators to control up to five audio inputs with the touch of a finger Adjusting the volume is quick and...

Страница 9: ...lationship between all of the components in the SMART Audio system For more information on installing and cabling your SMART Audio system see the SMART Audio 340 Classroom amplification system Installation guide smarttech com kb 155320 C H A P T E R 1 Getting started 3 ...

Страница 10: ...bottom view The underside of the control unit has a removable panel Under the panel are the following l USB connection to the computer l RCA connections for auxiliary input devices such as DVD Blu ray players and VCRs l Connectors for assistive listening devices l RJ45 connection for the Cat 5e cable to the room module l System power input l System Reset button Aux In Out To R M 19 VD C RESE T Roo...

Страница 11: ...cradle You can charge the microphone in the wall mounted microphone charging cradle provided with your SMART Audio system Optional accessories Part no Name Description CAS HSMIC SMART Audio system wired headset microphone For hands free operation you can use an auxiliary headset microphone or a lavaliere microphone that you attach to your collar tie or other clothing CAS LVMIC SMART Audio system w...

Страница 12: ... your voice transmits by infrared signal to the room module or expansion sensors and is broadcast from the speakers For more information on speaking into the microphone see Speaking into the microphone on page 16 Playing audio files from your computer You can play audio or video files on your connected computer and the audio broadcasts from the speakers Connecting an audio input device to your mic...

Страница 13: ...You can connect your existing paging system to the room module A page then broadcasts from the speakers You can configure the system to reduce the volume of all other audio input devices when a page is broadcast Controlling audio inputs You can use your microphone to mute or adjust volume of your voice an auxiliary audio input device or devices connected to the control unit or your interactive whi...

Страница 14: ......

Страница 15: ...your computer for audio adjustments using the SMART Audio software Turning on or turning off your SMART Audio system Your control unit features a Power button that you can use to turn on and turn off your SMART Audio system including your room module and speakers g To turn on or turn off your SMART Audio system Press the Power button on the control unit I MP OR TA N T The microphone has its own Po...

Страница 16: ...r SMART Audio system is turned on you can control the volume and mute features using the auxiliary input controls as well as using SMART Audio software or the microphone g To connect an auxiliary audio input device 1 Ensure that the audio input device is turned off 2 Remove the bottom cover from the control unit 3 Connect two RCA input cables from your audio input device to the Aux 2 inputs 4 Repl...

Страница 17: ...e 15 Connecting the microphone to the room module 15 Speaking into the microphone 16 Adjusting microphone volume 16 Connecting an auxiliary microphone 16 Connecting an auxiliary audio input device 16 Controlling an auxiliary audio input device from your microphone 17 Using a second microphone 18 Setting up a second microphone 18 Customizing your microphone 19 Setting your microphone to disable vol...

Страница 18: ...alling or replacing the microphone battery on the next page 2 Slide the microphone into the protective sleeve 3 Connect the lanyard to the microphone if desired see Connecting the lanyard to the microphone on the next page 4 Charge the microphone by placing the microphone in the charging cradle see Charging the microphone on page 14 5 Turn on the microphone see Turning on and turning off the micro...

Страница 19: ...stic film from the replacement battery 4 Insert the replacement battery into the microphone with the label facing out and down 5 Replace the back panel Using the microphone s protective sleeve The microphone has a protective sleeve Slide the microphone into the sleeve to reduce audio transfer from tapping the microphone and to protect the microphone from damage N OTE The microphone is more stable ...

Страница 20: ...r These actions can cause damage to the product and can cause a fire or personal injury l If the SMART product becomes excessively warm or emits an unusual smell while the battery is charging immediately disconnect the power adapter from the power outlet and turn off the product N OTE The microphone is more stable if it is charged in its protective sleeve For more information see Using the microph...

Страница 21: ...rophone charging cradle and to turn on when you remove it For more information see Customizing your microphone on page 19 Connecting the microphone to the room module When your microphone is connected to the room module or an expansion sensor the status light is solid green If the status light is amber or flashing red the microphone isn t connected g To connect the microphone to the room module 1 ...

Страница 22: ...olume Press the Volume Up or Volume Down button g To mute or restore the microphone volume Press the Mute Power Off button When you mute the microphone the microphone status light flashes green When you restore the microphone volume the microphone status light turns solid green Connecting an auxiliary microphone Your microphone doesn t require an external auxiliary microphone However if you prefer...

Страница 23: ...olume of your voice remains the same Controlling an auxiliary audio input device from your microphone You can use the microphone to increase and lower the volume or mute the most recently active audio input device connected to the control unit This enables you to decrease or mute the volume provide commentary and then return to transmitting audio without returning to your computer or the audio inp...

Страница 24: ...on two channels channel 1 and channel 2 When you connect a second microphone you must set it to use the unused channel Your microphone mode determines how to set your second microphone to an unused channel l In Find Channel mode default the microphone chooses an available channel l In Assigned Channel mode the microphone transmits on the channel you assign it In Assigned Channel mode you can set a...

Страница 25: ...l 1 press the Soft button If you want to set the microphone to channel 2 press the Volume Up button The microphone status light turns solid green Customizing your microphone You can customize your microphone to change some of its settings For example you can set your microphone to do the following l Only the Mute Power Off button works and students are unable to adjust the volume while you pass th...

Страница 26: ...rnately indicating that you re in Local Programming mode 3 Press the Mute Power Off button for one second to change the state of the Button Disable mode I MP OR TA N T o Four quick green flashes of the microphone status light indicates that the feature is on and only the mute button works o Four quick red flashes of the microphone status light indicates that the feature is off and all buttons work...

Страница 27: ... mode 3 Press the Volume Down button to change the state for the microphone Automatic On and Automatic Off mode I MP OR TA N T o Four quick green flashes of the microphone status light indicates that the feature is on and the microphone turns off when in the charger and turns on when removed o Four quick red flashes of the light indicates that the feature is off and you must turn on or off the mic...

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Страница 29: ...T Notebook collaborative learning software to conveniently control your SMART Audio system from your interactive whiteboard After you install SMART Audio software and integrate it with your SMART Notebook software you can then press the SMART Audio icon on the SMART Notebook software toolbar to do the following l Adjust the volume of up to two microphones l Mute or adjust the volume of audio files...

Страница 30: ...r control unit 2 Insert the included CD in your computer and then browse to the SMART Audio Install dmg file You can also go to the download page smarttech com downloads select the SMART Audio software downloads and then download SMART Audio Install dmg to your desktop 3 Double click the SMART Audio Install dmg file and then follow the on screen instructions Integrating SMART Audio software with S...

Страница 31: ...he volume Your SMART Audio system mixes all audio inputs from the following sources Audio source Description Aux 1 The connection from your SMART projector to the control unit that streams any audio inputs connected directly to your interactive whiteboard Aux 2 The connection from any audio input device to the control unit USB Audio Audio or video files playing on the computer and transmitted to t...

Страница 32: ...io input device s volume Start SMART Audio software and then press the muted speaker icon below the input volume slider Adjusting the speaker tone The SMART Audio system enables you to adjust the brightness of the speaker tone g To adjust the brightness of the speaker tone 1 Press the SMART Audio icon on the SMART Notebook software toolbar SMART Audio software appears 2 Locate the Speaker Tone are...

Страница 33: ...e appears 2 Locate the Microphone Battery area I MP OR TA N T If this area indicates No mic found your microphone is either not turned on see Turning on and turning off the microphone on page 15 or not connected to the room module or an expansion module C H A P T E R 4 Using SMART Notebook software to change your settings 27 ...

Страница 34: ......

Страница 35: ... a page 37 Setting page volume 37 Setting the volume during a page 38 Setting the volume during a 6 12V input 38 Setting microphone features 39 Setting the low battery indication 39 Setting the microphones to turn off when charging 40 Setting Button Disable mode 40 Setting auxiliary volume control from the microphone 40 Setting auxiliary ducking 41 Setting a Soft button short response 41 Setting a...

Страница 36: ...You require a computer with a Windows operating system to install and run SMART Audio configuration software After you configure your SMART Audio system you can download the configuration file to your control unit and then copy the settings in SMART Audio software from a computer with either a Windows operating system or a Mac operating system software g To install SMART Audio configuration softwa...

Страница 37: ... page l Open an LPT file on a Windows computer or USB drive For more information see Opening a configuration file on the next page You can then edit the following audio settings in the LPT file l System volume see Setting the volume on page 33 l Speaker controls see Speaker control settings on page 34 l Paging control and 6 12V input settings see Setting the response to a page on page 37 l Microph...

Страница 38: ...Select File Open 4 Browse to and select the LPT file SMART Audio configuration software settings are loaded from the file Downloading a configuration file You can download the configuration file from the control unit to your Windows computer to do one of the following l Configure specific settings l Store a backup of the control unit s settings l Copy the specific settings and then upload them to ...

Страница 39: ...other SMART Audio system control unit g To save a configuration file 1 Start SMART Audio configuration software and then select the File Save or File Save as 2 Type a file name and then click OK SMART Audio software settings are saved to the file Setting the volume The Volume tab enables you to do the following l Set a master default volume for all audio input devices l Set specific default volume...

Страница 40: ...annel and connected to the room module to set input volume For more information see Using a second microphone on page 18 N OTE Mic 1 controls the volume for channel 1 and Mic 2 controls the volume for channel 2 Speaker control settings The Speaker Control tab enables you to do the following l Select speaker and room equalization settings for the speakers connected to the room module and for the au...

Страница 41: ...meters menu g To set speaker equalization Select your speaker in the Speaker EQ drop down list on the Speaker Control tab If your speaker type isn t listed select Flat g To set room equalization Raise or lower the slider on the Speaker Control tab for each band in the Room Equalization area OR Raise or lower the up and down arrows on the Level box For bands 2 to 6 you can select the type of filter...

Страница 42: ...lization settings in the room module to enable you to respond to different situations in the same SMART Audio system installation or to save several rooms equalization settings in the same LPT file and then later apply them to each individual room g To save equalization settings 1 Create your equalization settings on the Speaker Control tab 2 Select the name you prefer for the current equalization...

Страница 43: ...6 12V input so that when a page is broadcast at the 6 12V input the volume of the current audio lowers automatically Setting page volume You can connect your existing paging system to your room module and then set the incoming page volume The following are common scenarios l Trim the incoming page to 19 dB so that the page doesn t play over your SMART Audio system speakers because it uses other sp...

Страница 44: ...y lowered the designated amount g To set the speaker volume during a page Select a ducking level in the Duck on Page drop down list on the Paging tab Ducking level Volume change during a paging input none No change low 6 dB medium 12 dB high 18 dB Setting the volume during a 6 12V input When you apply a signal to the 6 12V input the volume of the other SMART Audio system inputs lowers the designat...

Страница 45: ... button I MP OR TA N T After you use SMART Audio configuration software to upload the microphone settings to a control unit you must download them from the control unit to each microphone by pressing the Volume Up and Volume Down buttons for four seconds Setting the low battery indication By default the microphone status light doesn t flash to indicate a low battery You can program the microphone ...

Страница 46: ...for all microphones in the system You can also program a specific microphone for a specific response For more information see Setting your microphone to disable volume buttons on page 20 g To disable the buttons on the microphone Select Disable buttons on microphone on the Microphones tab Setting auxiliary volume control from the microphone You can set auxiliary volume control to use the microphon...

Страница 47: ...g To set an auxiliary ducking level Select a ducking level in the Aux Ducking drop down list on the Microphones tab Ducking level Volume change during microphone transmission none No change low 6 dB medium 12 dB high 18 dB Setting a Soft button short response You can designate a response for when a user presses the Soft button on a microphone for less than four seconds Typically you can use this t...

Страница 48: ...input at the control unit so that it s more recognizable in SMART Audio configuration software Each input can be named from one of the preset input labels or can be user defined l Trim the audio inputs that arrive at the control unit to reduce their volume g To change the name of an auxiliary audio input device 1 Identify the input you want to rename on the Input Names Trims tab 2 Select the name ...

Страница 49: ...e volume of all audio input devices clear Auto Select Setting the relay settings You can install a relay at the room module to trigger a relay response on command such as dimming lights turning on an auxiliary audio input device or sending a signal to another location The command to the relay trigger can be one of the following l A teacher pressing the Soft button of the microphone l An input at t...

Страница 50: ...ds 600 ms pulse Relay is active for 600 milliseconds g To set the relay trigger If you want both the Soft button and the 6 12V input to trigger the relay select either on the System Settings tab If you want the Soft button to trigger the relay select mic If you want the 6 12V input to trigger the relay select 6 12v N OTE If you select 6 12V input as a relay trigger the input can also set duck audi...

Страница 51: ...device 48 You might be able to solve the issue with your SMART Audio system by performing these checks l Check your cable connections l Ensure SMART Audio software is installed l Reset the control unit to its startup state see below l Update the control unit firmware Resetting your system g To reset the system 1 Remove the control unit bottom cover 2 Press the labeled system Reset button for three...

Страница 52: ...RT Product Drivers SMARTFirmwareUpdater exe On Mac operating system software browse to Applications SMARTProduct Drivers Additional Tools SMARTFirmwareUpdater app The SMART Firmware Upgrade Wizard appears 2 Click Next The wizard scans your computer and displays a list of connected SMART interactive products 3 Select your SMART product in the product update list 4 Click Next The updater updates you...

Страница 53: ...radle Flashing red twice per second Battery power is at 10 of its full charge Charge the battery Flashing red four times per second Battery power is at 5 of its full charge Charge the battery Solid amber Your room module isn t receiving power Press the Power button on the control unit You re out of range of your room module Move within 15 4 6 m of the room module or the expansion sensor Flashing g...

Страница 54: ...MART Audio system Two microphones are set to the same channels Check the microphone mode and then change one microphone to Find Channel mode Troubleshooting issues with an auxiliary audio input device Use the following table if you can t hear an auxiliary audio input device playing on your SMART Audio system Cause Solution The file isn t playing Play the file Your computer audio output is muted Re...

Страница 55: ...age you to properly recycle the electronic product when it has reached the end of its life If you require further information please contact your reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances RoHS directive This product meets the requirements of the European Union s Restriction of Certain Hazardous Substances RoHS di...

Страница 56: ...ing the use of certain heavy metals in product packaging The packaging used by SMART Technologies to ship products complies with applicable packaging laws Covered electronic devices Many U S states classify monitors as covered electronic devices and regulate their disposal Applicable SMART Technologies products meet the requirements of the covered electronic devices regulations China s Electronic ...

Страница 57: ......

Страница 58: ...SMART Technologies smarttech com support smarttech com contactsupport ...

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