SMART Board 6065 HD, Руководство по установке и обслуживанию, Страница: 49 / 70

CHAPTER 7
TROUBLESHOOTING
41 smarttech.com/kb/171204
Issue Solutions
The display turns on when it
shouldn’t.
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Set the Re-enable Time option so that users have enough time to leave the
room.
See Proximity on page 49.
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Check for and, if possible, move the display away from the following:
o
Direct sunlight
o
Bright lights
o
Forced air ducts
o
Plasma displays
o
Infrared audio systems and other infrared sources
o
Polished floors, glass walls, or other reflective surfaces
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Be aware that the display’s presence detection range is 16' (5 m).
You’re experiencing other issues
with presence detection or Wake to
Touch, or the previous solutions
don’t resolve the issue. See Referring to the SMART knowledge base for additional troubleshooting
information on page 45.
Resolving issues with the front control panel
Issue Solutions
The front control panels don’t
respond when you press them. Re-enable the front control panel by pressing the Standby button until the
buttons light.
Resolving issues with video
Issue Solutions
You’re experiencing the following
or similar issues with video:
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The video is distorted.
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There is visual noise.
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The image is dim.
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Make sure any connected computers are on and not in Standby mode.
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Make sure the iQ appliance is securely installed in the accessory slot and its
power light is on.
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Set connected computers’ resolution and refresh rate to values that the display
supports.
See Setting resolutions and refresh rates on page 28.
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Restart the display and any connected computers.
See Turning the display off and back on on page 37.
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Replace the video cable connecting the computer to the display to determine if
the issue is with the cable.