9 Contact
If you have technical problems with our products, please contact the SMA Service Line. We require
the following information in order to provide you with the necessary assistance:
• Inverters:
– Serial number
– Firmware version
– Special country-specific settings (if applicable)
• Module:
– Serial number
– Hardware version
• Cables and sensors used
• Detailed description of the problem
Danmark
Deutschland
Österreich
Schweiz
SMA Solar Technology AG
Niestetal
Sunny Boy, Sunny Mini Central,
Sunny Tripower:
+49 561 9522‑1499
Monitoring Systems
(Kommunikationsprodukte):
+49 561 9522‑2499
Fuel Save Controller
(PV-Diesel-Hybridsysteme):
+49 561 9522-3199
Sunny Island, Sunny Boy Stor-
age, Sunny Backup, Hydro Boy:
+49 561 9522-399
Sunny Central,
Sunny Central Storage:
+49 561 9522-299
SMA Online Service Center:
www.SMA-Service.com
Belgien
Belgique
België
Luxemburg
Luxembourg
Nederland
SMA Benelux BVBA/SPRL
Mechelen
+32 15 286 730
SMA Online Service Center:
www.SMA-Service.com
Česko
Magyarország
Slovensko
SMA Service Partner
TERMS a.s.
+420 387 6 85 111
SMA Online Service Center:
www.SMA-Service.com
Türkiye
SMA Service Partner
DEKOM Ltd. Şti.
+90 24 22430605
SMA Online Service Center:
www.SMA-Service.com
France
SMA France S.A.S.
Lyon
+33 472 22 97 00
SMA Online Service Center :
www.SMA-Service.com
Ελλάδα
Κύπρος
SMA Service Partner
AKTOR FM.
Αθήνα
+30 210 8184550
SMA Online Service Center:
www.SMA-Service.com
9 Contact
SMA Solar Technology AG
Installation Manual
MDSEN-40-IA-en-10
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