8 Troubleshooting
SMA Solar Technology AG
Installation Manual
COMGW-10-IA-en-13
26
8
Troubleshooting
Problem
Cause and corrective measures
The SMA Data Logger can
not find the SMA Com Gate-
way.
The network cable is not connected correctly.
Corrective measures:
• Ensure that the network cable is connected correctly and that
the network port Link LED is glowing.
The network cable or connector is defective or damaged.
Corrective measures:
• Replace the defective or damaged network cable or connector.
The SMA Data Logger does not automatically assign an IP address
to the SMA Com Gateway.
Corrective measures:
• Ensure that DHCP is activated on the SMA Data Logger.
or
• Assign a suitable static IP address to the SMA Com Gateway
via SMA Connection Assist or Sunny Explorer. You can obtain
the SMA Connection Assist and Sunny Explorer software free
of charge at www.SMA-Solar.com.
Содержание Com Gateway
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