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9 Contact
SMA Solar Technology AG
22
485BRD-10-IA-en-12
Installation Manual
9 Contact
If you have technical problems concerning our products, please contact the SMA Service Line.
We require the following information in order to provide you with the necessary assistance:
• Serial number and firmware version of the inverter (tap twice on the inverter display or see
Sunny Portal or Sunny Explorer)
• Special country-specific settings of the inverter (if applicable)
• Serial number and version of the 485 data module
• Type and serial number or version of the communication product (e.g., Sunny Explorer)
• Detailed description of the problem
Australia
SMA Australia Pty Ltd.
Sydney
Toll free for
Australia:
1800 SMA AUS
(1800 762 287)
International:
+61 2 9491 4200
Belgien/
Belgique/
België
SMA Benelux BVBA/SPRL
Mechelen
+32 15 286 730
Brasil
Vide España (Espanha)
Česko
SMA Central & Eastern Europe
s.r.o.
Praha
+420 235 010 417
Chile
Ver España
Danmark
Se Deutschland (Tyskland)
Deutschland
SMA Solar Technology AG
Niestetal
Medium Power Solutions
Wechselrichter:
Kommunikation:
+49 561 9522-1499
+49 561 9522-2499
www.SMA.de/Service
Hybrid Energy Solutions
Sunny Island:
+49 561 9522-399
PV-Diesel
Hybridsysteme:
+49 561 9522-3199
Power Plant Solutions
Sunny Central:
+49 561 9522-299
España
SMA Ibérica Tecnología Solar,
S.L.U.
Barcelona
Llamada gratuita en
España:
900 14 22 22
Internacional:
+34 902 14 24 24
France
SMA France S.A.S.
Lyon
Medium Power Solutions
Onduleurs :
Communication :
+33 472 09 04 40
+33 472 09 04 41
Hybrid Energy Solutions
Sunny Island :
+33 472 09 04 42
Power Plant Solutions
Sunny Central :
+33 472 09 04 43