SM Pro Audio
Page 9 of 11
MBC502 Manual
10
Warranty
10.1
Warranty Registration
To be protected by this warranty, please register your purchase using our online registration form
at
http://www.smproaudio.com/index.php/en/service/register
10.2
Warranty
SM ProAudio warrants the mechanical and electronic components of this product to be free of
defects in material and workmanship for a period of
three (3) years
from the original date of
purchase, in accordance with the warranty regulations described below. If any defects occur within
the specified warranty period that are not caused by normal wear or inappropriate use, SM Pro
Audio shall, at its sole discretion, either repair or replace the product through its local distributor.
Warranty claims other than those indicated above are expressly excluded.
10.3
Return Authorization Number
To obtain warranty service, the buyer must: a. return the product to its place of purchase, or b.
contact your local distributor, or c. email
BEFORE returning the product.
All warranty requests must be accompanied by a description of the problem and an original
purchase receipt. If you have previously registered your purchase (via the SM Pro Audio web site),
you will then be issued with a return authorization number. If you have not previously registered
your purchase, then you must forward a proof of purchase document (retail dealers invoice) before
a return authorisation can be provided.
The product must then be returned in its original shipping carton, together with the return
authorization number.
10.4
Warranty Regulations
Any product deemed eligible for repair or replacement by SM Pro Audio under the terms of this
warranty will be repaired or replaced in the best possible manner.
If the product needs to be modified or adapted in order to comply with applicable technical or
safety standards on a national or local level, in any country which is not the country for which the
product was originally developed and manufactured, this modification/adaptation shall not be
considered a defect in materials or workmanship.
The warranty does not cover any such modification/adaptation, irrespective of whether it was
carried out properly or not. Under the terms of this warranty, SM Pro Audio shall not be held
responsible for any cost resulting from such a modification/adaptation.
Free inspections, maintenance/repair work and replacement of parts are expressly excluded from
this warranty, in particular if caused by inappropriate use. Likewise, the warranty does not cover
defects of expendable parts caused by normal wear of the product. Expendable parts are typically
pots, potentiometers, switches and similar components.
Damages/defects caused by the following conditions are not covered by this warranty:
Misuse, neglect or failure to operate the unit in compliance with the instructions given in the user or
service manuals.