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The information contained in this document is subject to change without notice.

Optima

®

 EBF-750

Repair Parts and Maintenance Guide

189

Faucets and  Soap Dispensers

1.  Sensor LED DOES NOT function (sensor indicator light does not 

flash during initial 10 minute set-up mode).

A.    There is no visible indicator light. Normal operation. This is a normal 

operating feature of the faucet.

2.   Faucet  DOES NOT deliver any water when sensor is activated.

INDICATOR: Solenoid valve produces audible “CLICK.”

A.  Water supply stop(s) closed. Open supply stop(s) completely.

INDICATOR: Solenoid valve DOES NOT produce an audible 

“CLICK.”

B.  Solenoid Lead is not properly connected to the control module. 

Disconnect and reconnect solenoid lead to the control module.

C.  No battery or transformer (optional) power is being supplied to sensor. 

Ensure that the batteries are installed properly. Check that the 

orientation of each battery matches the positive (+) and negative (—) 

symbols shown on the bottom of the battery compartment. Reinsert 

the batteries into the control module. Transformer (optional) is 

unplugged or wall receptacle has no power.

 

 

 

 

 

 

 

 

 

 

 

D.  Sensor cable is not properly connected to the control module. 

Disconnect and reconnect sensor cable to the control module.

E.  Sensor range is set at minimum distance. Increase sensor range. Refer 

to range adjustment in your installation instructions.

F.  Control module assembly is not working properly. Replace control 

module assembly.

3.  Faucet delivers only a slow flow or dribble when sensor is 

activated.

A.  Water supply stop(s) partially closed. Open supply stop(s) completely.
B.  Solenoid filter is clogged. Remove, clean and reinstall filter. Turn 

off water supply at supply stop(s). Activate faucet to relieve system 

pressure. Remove water supply line from inlet side of solenoid valve. 

Remove cap, water line fitting, gasket, filter housing and filter from 

solenoid valve housing. Slide filter off filter housing. Clean filter 

using fresh tap water only. If necessary, use a small brush to clean. 

Use caution while cleaning to prevent damage to filter. If any filter 

components are damaged, replace as necessary. Examine the gasket 

for wear or damage; replace if necessary. Reinstall filter on filter 

housing. Install filter housing, gasket, water line fitting and cap onto 

solenoid valve housing. Tighten cap securely. Reinstall water supply 

line to inlet side of solenoid valve. 

TROUBLESHOOTING GUIDE

OLD STYLE SENSOR INDICATOR LIGHTS

NEW STYLE SENSOR INDICATOR LIGHT

C.  Aerator is clogged. Remove, clean and reinstall aerator.

4.   Faucet  DOES NOT stop delivering water or continues to drip after 

user is no longer detected (automatic shut-off fails even when 

batteries are removed).

A.  Solenoid valve has been connected backwards. Disconnect solenoid 

valve compression fittings at both the inlet and outlet positions. The 

water should flow from inlet through the solenoid valve to the outlet 

according to the direction of the arrow shown on the side of the 

solenoid valve. Reconnect the compression fittings in the correct 

orientation.

B.  Solenoid valve is dirty. Backflush by reversing water flow (opposite to 

the direction shown by the arrow on the side of the solenoid valve) 

through the solenoid valve. Reconnect the compression fittings in the 

correct orientation. Activate faucet.

C.  Solenoid valve module is not working properly. Replace solenoid valve 

module.

5.  The water temperature is too hot or too cold on a faucet 

connected to hot and cold supply lines with Bak-Chek

®

 Tee.

A.  Supply stops are not adjusted properly. Adjust supply stops.

NOTE: For some systems, a thermostatic mixing valve may be 

required.

6.   The  RED LED turns on in the control module (below deck).

A.  One (or more) of the batteries is “dead”. To ensure proper operation, 

insert four (4) new AA-size Alkaline batteries. Check that the 

orientation of each battery matches the positive (+) and negative (–) 

symbols shown on the bottom of the battery compartment. Reinsert 

batteries into the control module.

B:  Upon start-up mode the control module circuitry also tests the 

batteries and the RED LED turns on if the battery voltage is low, no 

RED LED light indicates normal battery voltage.

C.  If reset (initiates start up mode) button is 

pressed, the battery voltage is checked. 

If voltage is too low, product is stopped 

from operating and RED LED will turn on. 

No RED LED light indicates normal battery 

voltage.

7.  The GREEN LED initially turns on in the 

control module (below deck) during 

start up mode, then will not appear 

again.

INDICATOR: For the 1st ten minutes of operation (batteries 

inserted or reset button pressed) the Green LED will turn on when 

there is a target present (hands in front of sensor). After ten 

minutes, the Green LED will no longer turn on.

A. This is a normal operating feature of the faucet.

INLET SIDE OF SOLENOID VALVE HOUSING

FILTER

FILTER HOUSING

WATER LINE FITTING

GASKET

CAP

SCREWS (2)

LOCKING
TABS

RESET 

BUTTON

LED

FOUR (4) 
NEW AA-SIZE 
ALKALINE 
BATTERIES

OPTIONAL 
PLUG-IN 
TRANSFORMER

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