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7. Troubleshooting
Problem
Possible Causes
Solution
No power
1. Battery low or
damaged.
2. Power button not
held down for 3
seconds.
1. Charge battery
2. Hold down power button until device
powers up
Satellite not
detected
1. Not enough time to
scan for satellite signal
2. Device under cover
1. Check satellite icon to see if it is continuing
to blink. If it stops blinking, it has acquired fix
on satellites.
2. Keep the device in an open area, not
blocked by buildings.
Device can't
connect with PC
1. Device not correctly
connected with USB
cable
1. Check that USB is correctly connected to
device or replace USB cable.
