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Technological advances have made the E-Bike and the components more complex
than ever before. The pace of innovation is increasing. This ongoing evolution makes it
impossible for this manual to provide all the information required to properly repair and
maintain your E-Bike. To help minimize the chances of an accident and possible injury,
you must have any repair or maintenance performed by your dealer, not explicitly
described in this manual.
Your maintenance requirements are determined by everything from your riding style
to geographic location. Consult your dealer for help in determining your maintenance
requirements. How much of your E-Bike service and maintenance you can do yourself
depends upon your level of skill, experience, and special tool availability.
All other service maintenance and repair should be performed in a properly equipped
facility by a qualified E-Bike mechanic using the correct tools and procedures specified
by the manufacturer.
Your E-Bike will last longer and work better if you break it in before riding it hard.
Control cables and wheel spokes may stretch or sear when a new E-Bike is first used and
may require readjustment by your dealer. Your mechanical safety check will help you
identify some things that need readjustment. Even if everything seems fine, it is best to
take your E-Bike back to the dealer 30 days after purchase for a checkup. Another way to
judge when it’s time for the first checkup is to service the E-Bike after 10 to 15 hours of
use. If you think something is wrong with the E-Bike, take it to your dealer before riding
it again.
WARNING
MANY E-BIKE SERVICE AND REPAIR TASKS REQUIRE KNOWLEDGE AND TOOLS.
DO NOT BEGIN ANY ADJUSTMENTS OR SERVICE ON YOUR E-BIKE IF YOU HAVE THE SLIGHTEST
DOUBT ABOUT YOUR ABILITY TO COMPLETE THEM CORRECTLY.
IMPROPER ADJUSTMENT OR SERVICE MAY DAMAGE THE E-BIKE OR CAUSE AN ACCIDENT
RESULTING IN SEVERE INJURY OR DEATH.
For your safety and enjoyment , and to ensure a longer life for your E-Bike, inspect and
maintain your E-Bike regularly. The proper condition and function of these systems are
critical. You must check specific systems and components before every ride.
BEFORE EVERY RIDE
• Perform a mechanical safety check to make sure all components are in good
working order.
AFTER EVERY LONG OR HARD RIDE, IF THE E-BIKE IS
EXPOSED TO WATER OR GRIT, OR AT LEAST EVERY 100 MILES
• Clean the E-Bike.
• Lightly oil the chain, freewheel cogs and rear derailleur pulley bushings. Wipe off
excess oil. Lubrication is a function of climate. Talk to your dealer about the
best lubricants and the recommended lubrication frequency for your area.
AFTER EVERY LONG OR HARD RIDE,
OR EVERY 10 TO 20 HRS OF RIDING
• Squeeze the front brake and rock the E-Bike forward and back. Does everything feel
solid? If you feel a clunk with each forward or backward movement of the E-Bike, you
probably have a loose headset. Take your E-bike to your Dealer for inspection.
• Lift the front wheel off the ground and swing it from the side. Does it feel smooth? If
you feel any binding or roughness in the steering, you may have a tight headset.
Take your E-bike to your Dealer for inspection.
• Make sure all bolts, nuts and mounting hardware are tight.
MAINTENANCE/SERVICE
BATTERY STORAGE
STORING YOUR BATTERY FOR AN EXTENDED PERIOD
• Charge your battery every 30-60 days to avoid capacity loss. Batteries will slowly
self-discharge when left unused for an extended period. Your battery lifespan and
capacity will be permanently reduced if you allow the battery cells to reach a critically
low voltage.
• Always disconnect your charger from the wall outlet and battery before storing
the battery.
• Avoid storing your batteries in extreme hot or cold temperatures.
Do not store outdoors.
• Batteries should be kept in a cool, dry place. Do not allow batteries to accumulate
condensation; this could cause shorting or corrosion.
• The recommended storage temperature for Li-ion batteries is between 32-77ºF
(0-25ºC).
• Avoid exposing the battery to extreme heat (104ºF or higher) for long periods.
Q:
Is it normal that the batteries get warm when recharging?
A:
Yes, the batteries will become warm to the touch during the recharging process due
to increased internal resistance and less energy conversion efficiency from electric
energy to chemical energy.
Q:
How long will my batteries last before needing replacement?
A:
Average battery life depends on use and conditions. Even with proper care,
rechargeable batteries do not last forever. Conservatively, an SLA battery will come to
the end of its useful after~350full discharge charge cycles. In contrast, LI-ION batteries
will last more than 800cycles. A partial charge/discharge counts fractionally against those
numbers; running the battery down halfway then recharging it completely uses up one
half of a charge cycle. “End of useful life” refers to the point at which a battery can no
longer supply 60% of its original rated capacity in ampere-hours. After this point, the
aging process will accelerate; the battery needs replacing.
WARNING
LIKE ANY MECHANICAL DEVICE, AN E-BIKE AND ITS COMPONENTS ARE
SUBJECT TO WEAR AND STRESS. DIFFERENT MATERIALS AND MECHANISMS
WEAR AT DIFFERENT RATES AND HAVE DIFFERENT LIFE CYCLES. ONCE A PART
IS NO LONGER WORKING OR DAMAGED, IT CAN SUDDENLY AND
CATASTROPHICALLY FAIL, CAUSING SEVERE INJURY OR DEATH TO THE RIDER.
SCRATCHES, CRACKS, FRAYING AND DISCOLORATION ARE SIGNS OF
STRESS-CAUSED WEAR AND INDICATE THAT A PART REQUIRES REPLACING.
CLEANING YOUR EBIKE
To avoid damage or accidents caused by wet inner electrical parts,
do not wash your E-bike with
a high-pressure washer.
Clean off dirt on any painted metal or plastic parts with a damp cloth
using a mild cleaning product. Dry off immediately. Use lubrication oil to maintain any metal
parts of the bike.
Never apply oil to the front or back brake rubber, hand brake levers, rim,
tires, battery or controller.
