Skytech: CON1001-1
REV. 2-22-22 Page 6
LIMITED WARRANTY
1.
Limited Warranty.
Skytech II, Inc. (“Skytech”) warrants that each new Skytech Remote Control System, including all hardware, parts and
components (the “System”), when used in accordance with the instructions furnished by Skytech provided with each System, shall be free in
all material respects of defects in material and workmanship, subject to proper installment and normal use (the “Warranty”). The Warranty
extends only to the original retail purchaser of the System (the “Customer”), is not transferable, and expires upon any sale or transfer of the
System by the Customer.
2.
System Sold As Is
. Subject to this Warranty and any applicable state law, each System is sold by Skytech to a Customer on an “as is” basis.
In addition, each System and Skytech’s obligations are and remain subject to all additional disclaimers, limitations, reservations of rights,
exclusions, and qualifications set forth on Skytech’s website, www.skytechpg.com, all of which are considered part of the Warranty and are
incorporated herein (collectively, the “Additional Terms”). Each Customer, by purchasing and/or using any System or any portion thereof,
does so subject to the Warranty and the Additional Terms.
3.
Repair or Replacement of System or Parts.
Should any System, or any hardware, components and/or parts contained therein fail due to
a defect in workmanship or material provided by Skytech after the purchase of a System by a Customer, Skytech shall repair or, at its option,
replace the defective System or part, hardware, or component, subject to the Customer’s compliance with all terms and conditions contained
herein governing service and claims under the Warranty. Skytech shall provide replacement parts at no charge for the first (5) five years of
this warranty, and at market cost for the Lifetime of the product to the Customer. Gas valve and gas valve components will be available at no
charge for one (1) year. If Skytech does not have the parts for an individual model, then a replacement System will be provided at no charge
within the first (5) five years after purchase, and then at market cost for the Lifetime of that product to the Customer.
4.
Warranty Claims; Skytech Service.
To submit a valid claim under the Warranty (each, a “Valid Claim”), a Customer must comply with the
following:
(a)
Provide written notice to a Skytech or an Authorized Dealer (“Dealer”) and provide the Name, Address and Telephone
Number of the Customer.
(b)
Describe the System model number and nature of the defect, nonconformity, or other problem with the System;
(c)
Provide such notice within thirty (30) days of discovery of such defect, nonconformity, or problem;
(d)
Obtain a Return Merchandise Authorization (“RMA”) number from Skytech by calling (855) 498-8324; and
(e)
Securely pack and ship the defective System to Skytech at 9230 Conservation Way, Fort Wayne, IN 46809, at the
Customer’s cost, within thirty (30) days from the date Skytech issued the RMA to the Customer with the RMA number
clearly marked on the outside of the box containing the returned System.
Any shipment that does not meet all the Valid Claim requirements may be refused by Skytech. Skytech is not responsible for any refused ship
-
ments, or any damage caused due to shipping, whether or not it was a Valid Claim. Skytech shall be responsible for return shipment charges for
any System returned should Skytech determine there is no defect with the System, reject for failure of the Customer to submit a Valid Claim, or
otherwise determine is not eligible for service under the Warranty.
Upon receipt of a Valid Claim and the properly returned System, Skytech shall, at its option, either (a) repair the System, at no charge to the
Customer, or (b) replace the returned System with a new System, at no charge to the Customer, or (c) provide the Customer with a refund in
an amount equal to the price paid by the Customer for the defective System. Any System or hardware, component or part repaired by Skytech
hereunder, or any replacement System, hardware, component or part shall be shipped to the Customer by Skytech at Skytech’s cost and the
Warranty, the Additional Terms, and all other terms and conditions set forth herein shall extend to such repaired or replacement System, hardware,
component or part. No refund shall be paid by Skytech before the defective System, hardware, component and/or part are received by Skytech
from the Customer. Any obligation of Skytech under this Section 4 shall be and remain subject to Skytech’s right to physically inspect the defective
System, hardware, component and/or part returned to Skytech by the Customer.
5.
Some States do not allow the exclusion or limitation of incidental and consequential damages or limitation on how long an implied warranty
lasts, so the above limitation may not apply to you. This warranty gives you specific rights and you may have other rights, which vary from
state, province, or nation. To the extent allowable under any law, the liability of Skytech is limited to the express terms of this warranty, and
Skytech expressly disclaims all implied warranties, including any warranties of fitness for a particular purpose or merchantability.
How to Obtain Service:
In addition to the foregoing, contact Skytech or your Skytech Dealer direct with the following information:
•
Name, Address, Telephone Number of Customer
•
Date of Purchase, Proof of Purchase
•
Model Name, Date Code of Product, and any relevant information or circumstances, concerning installation, mode of
operation and/or when defect was noted
Warranty claim process will start with all this information. Skytech reserves the right to physically inspect the product for defects, by authorized
representatives.
