User Guide to ST8050
ST8050UG001 – User Guide
1
Revision 2.0
Warranty Information
LIMITED WARRANTY
SkyPatrol, LLC., (Skypatrol) warrants to the original purchaser of the product that, for a period of one
(1) year from the date of product purchase, the product hardware, when used in conjunction with
any associated software (including any firmware and applications such as the modem manager)
supplied by SkyPatrol, will be free from defects in material or workmanship under normal operation.
SkyPatrol further warrants to such original purchaser that, for a period of ninety (90) days
from the
date of product purchase,
any software associated with the product will perform substantially in
accordance with the user documentation provided by SkyPatrol, and any software media provided
with the product will be free from defects in material or workmanship under normal operation.
SkyPatrol does not warrant that the product hardware or any associated software will meet the
purchaser’s requirements or that the operation of the product hardware or software will be
uninterrupted or error-free. This limited warranty is only for the benefit of the original purchaser
and is not transferable.
During the warranty period applicable to the product hardware, SkyPatrol, at its expense and in its
sole discretion, will repair or replace the product if it is determined to have a covered hardware
defect, provided that the purchaser first notifies SkyPatrol of any such defect, furnishes SkyPatrol
with a proof of purchase, requests and obtains a return merchandize authorization (RMA) number
from SkyPatrol, and returns the product, shipping charges prepaid, to SkyPatrol under that RMA. If,
upon reasonable examination of the returned product, SkyPatrol does not substantiate the defect
claimed by purchaser, or determines that the defect is not covered under this limited warranty,
SkyPatrol will not be required to repair or replace the product, but may instead reship the product to
the purchaser, in which case purchaser shall be responsible for paying SkyPatrol’s usual charges for
unpacking, testing, and repacking the product for reshipment to purchaser. Purchaser shall bear the
risk of loss or damage in transit to any product returned by purchaser to SkyPatrol, or any returned
product not found to be defective or covered under this warranty and reshipped by SkyPatrol to
purchaser. In the event SkyPatrol repairs or replaces a defective product, the repaired or
replacement product will be warranted for the remainder of the original warranty period on the
defective product. If SkyPatrol is unable to repair or replace a defective product, the purchaser’s
exclusive remedy shall be a refund of the original purchase price. Any returned and replaced
product, or any product for which SkyPatrol has refunded the original purchase price, becomes the
property of SkyPatrol.
During the warranty period applicable to the software or its media, SkyPatrol, at its expense, will
replace any defective software or media if purchaser gives written notification of the defect to the
technical support department at SkyPatrol during the applicable warranty period. SkyPatrol shall not
have any obligation to provide any software bug fixes, upgrades or new releases except as necessary
to correct any covered defect of which purchaser notifies SkyPatrol during the applicable warranty
period.
SkyPatrol shall have no obligation under this limited warranty for (a) normal wear and tear, (b) the
cost of procurement of substitute products or (c) for any defect that is (i) discovered by purchaser
during the warranty period but purchaser does not notify or request an RMA number from
SkyPatrol, as required above, until after the end of the warranty period, (ii) caused by any accident,
misuse, abuse, improper installation, handling or testing, or unauthorized repair or modification of
the product, (iii) caused by use of any software other than any software supplied by SkyPatrol, or by
