Surveillance Cameras
24
Technical User Guide
6 Trouble shooting instructions
Fault symptom
Error
Solution
The camera is not listed after
Re-
fresh
.
The camera is not receiving power.
Check that the switch for correct
PoE.
Not connected to the LAN network.
Check the LAN connection.
Images stop being displayed.
Error in the LAN network.
Check the LAN connection.
Uneven live streaming.
Possibly a too slow internet con-
nection.
Check signal strength.
Blurred images.
Dirt on the lens.
Check that the camera lens is
clean.
Images in black and white.
Not enough light.
Check that the lighting is OK.
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