▶
When locking the vehicle, the SAFEfunction
switches on. As a result, no doors or windows can
be opened from the inside. Turn off the SAFE func-
tion if people are left behind in the locked vehi-
cle
Emergency call
WARNING
Availability of a mobile network is indispensable for
establishing a connection to the emergency number.
WARNING
This emergency service is only available in some
countries.
WARNING
If the vehicle is located in an area without a function-
ing emergency call system infrastructure, no vehicle
data shall be transmitted to the emergency call cen-
tre.
After the start of the conversation, the emergency
call centre also contains information as to the acci-
dent location and the severity of the accident, the
number of occupants with seatbelts on and the vehi-
cle identification number (VIN).
Once the connection has been established, commu-
nication with the emergency call centre takes place
via the loudspeaker and microphone installed in the
vehicle.
Serious accident - automatic call
In the event of an accident where the airbag or belt
tensioner activates, a call is automatically started
with the emergency call centre.
The automatic call to the emergency call centre is al-
so started after the Emergency Assistassistant sys-
tem has intervened.
Minor accident - call option
The Infotainment screen displays the option to set
up a connection to the emergency call centre or
breakdown service.
Manual call
The emergency button is
located below the cap
with the icon
.
›
To open the cap, press
on it.
›
To close the cap, press
on it until it clicks into
place.
›
Press and hold the
button under the flap.
›
Confirm the connec-
tion to the emergency
call centre in the Info-
tainment screen.
›
To cancel the connec-
tion to the emergency
call centre before
starting the call, press
the
button again or
confirm the cancellation of the connection in the
Infotainment screen.
Starting a manual conversation can then be used, for
example, if you also report an accident in which you
are not directly involved.
Indicator light
The system status is dis-
played after the ignition
is switched on, by the il-
lumination of warning
lamp
A
.
▶
Green - lit up - the sys-
tem is functional.
▶
Green - flashing - a call
is being made to the
emergency call centre.
▶
Red - lit up - there is a system failure, immediately
seek the help of a specialist garage.
▶
Not lit up - the system is out of order due to a long
term unavailable mobile network, if this circum-
stance persists, the system will require the assis-
tance of a specialist garage.
WARNING
If there is a system fault, no emergency call is possi-
ble.
After an accident
What to do after an accident
Where possible, please observe the following in-
structions.
›
Switch off the ignition.
›
Turn on the hazard warning lights.
›
Put on the reflective vest.
›
Set up the warning triangle to warn other road
users.
›
Stay at a safe distance from the vehicle, along with
any passengers.
›
Report the accident to the emergency services and
inform them that it concerns a vehicle with a high-
voltage battery.
›
Wait for the emergency services to arrive.
23
Correct and safe › Emergency call