1
Service Policy
To return products to SKC for servicing:
1. Call 800-752-8472 (724-941-9701 for international customers) to obtain a Return
Materials Authorization (RMA) number and Product Decontamination Form.
2. Carefully package the product. Mark the RMA number on any correspondence
relating to the return and on the outside of the package.
3. Ship to SKC, freight prepaid, to the following address:
SKC Inc.
National Service Center
863 Valley View Road
Eighty Four, PA 15330
Package product carefully to prevent damage during transit. Include a contact
name, phone number, shipping address, RMA number, and a brief description
of the problem. For nonwarranty repairs, a purchase order number and billing
address are also required. The Service Department will contact nonwarranty
customers with an estimate before proceeding with repairs.
Note:
SKC Inc. will accept for repair any SKC product that is not contaminated with hazardous
materials. Products determined to be contaminated will be returned unserviced.
