25
9.8
Understanding SiriusXM Advisory Messages
Check Antenna
The radio has detected a fault with the SiriusXM antenna. The antenna cable is either disconnected or
damaged.
Verify that the antenna cable is connected to the SiriusXM Connect Vehicle Tuner.
Inspect the antenna cable for damage and kinks. Replace the antenna if the cable is damaged.
Check Tuner
The radio is having difficulty communicating with the SiriusXM Connect Vehicle Tuner. The tuner may be
disconnected or damaged.
Verify that the SiriusXM Connect Vehicle Tuner cable is securely connected to the radio SiriusXM mating
connector/cable. If the problem persists, disconnect and reconnect the tuner and then contact SiriusXM at
1-877-438-9677.
No Signal
The SiriusXM Connect Vehicle Tuner is having difficulty receiving the SiriusXM satellite signal.
Verify that your vehicle is outdoors with a clear view of the southern sky.
Verify that the SiriusXM magnetic mount antenna is mounted on a metal surface on the outside the
vehicle.
Move the SiriusXM antenna away from any obstructions.
Inspect the antenna cable for damage and kinks. Replace the antenna if the cable is damaged.
Consult the SiriusXM Connect Vehicle tuner installation manual for more information on antenna
installation.
Subscription Updated
The radio has detected a change in your SiriusXM subscription status.
Press “FUNC” to clear the message.
No further action is required.
Visit
www.siriusxm.com
or call SiriusXM at 1-877-438-9677 if you have questions about your subscription.
Channel Not Available
The channel that you have requested is not a valid SiriusXM channel or the channel that you were
listening to is no longer available. You may also see this message briefly when first connecting a new
SiriusXM Connect Vehicle tuner.
Visit
www.siriusxm.com
for more information about the SiriusXM channel lineup.
Channel Not Subscribed
The channel that you have requested is not included in your SiriusXM subscription package or the channel
that you were listening to is no longer included in your SiriusXM subscription package.
Visit
www.siriusxm.com
or call SiriusXM at 1-877-438-9677 if you have questions about your subscription
package or would like to subscribe to this channel.
Channel Locked
The channel that you have requested is Locked by the radio Parental Control feature. See Section 9.4 on
Pg. 22 for more information on the Parental Control feature and how to access locked channels.
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