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You can also find comprehensive information about Sinn, our watches and technologies at www.sinn.de/en.
Sinn Spezialuhren gmbh
kundendienst
im Füldchen 5–7
60489 Frankfurt am Main
germany
Please send your watch to the following address:
• name, address, e-mail address and fax number (where applicable) and a
daytime telephone number.
• a detailed description of the problem. what is the exact nature of the defect? at
what time does the problem arise? how often does the problem occur?
• wherever possible, please state the date of purchase and your customer
number (indicated on the invoice) or enclose a copy of the invoice.
For information about the process, please refer to the section entitled 'repairs' in
our general terms and conditions of business. You'll find our general terms and
conditions of business on our website
www.sinn.de/en.
we would be happy
to send you a copy of the general terms and conditions, or you can contact
our customer service department directly. For insurance reasons, we strongly
recommend sending us any return goods by registered parcel post. as an
alternative for customers in germany, there is also the option of a collection
service covered by transport insurance, on request. to ensure your request is dealt
with smoothly, please call our customer service department! we regret that we
are unable to accept deliveries with unpaid postage!
Should you need to send your watch in to customer service, we need to
ensure the process goes smoothly. We ask that you please include the
following information:
