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APPENDIX
Appendix A: Troubleshooting
This section lists some problems that you might meet while using
your phone. If you feel that your phone do not operate normally,
please reset settings first, and then follow Troubleshooting Guide. If
you are still unable to solve problems, please contact the
authorized service center or the store from where you purchased
the phone.
Problems
Solutions
Can
not
answer or
make
a
call
Make sure that the phone has been switched on.
Make sure that the battery is charged.
Make sure that the signal intensity is high
enough.
Make sure the own number function in the call
setting is system preset or number sending.
Make sure the line switch in call setting is the
system preset line. Check whether you have set
up call barring or fixed dialing or any other safety
function.
Check whether you have set up call diverts.
Check whether you have inserted the proper SIM
card correctly.
Low voice
Check if the volume has been set too low.
No ring
Check whether you have set up the” Silent”
option.
Check whether the ring volume is not too low
Move away from a noisy place to check if you
can hear the phone ringing.
Check whether you have set up call diverts.
LCD
unclear
Check whether the contrast has been set too low.
T-Flash
card
detect
slowly
Format your T-Flash card with your phone.
Note:
To protect your files from getting lost,
please backup the important information into the
safe place before you formatting card.
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