25
Other language Letters
You can press # key to change the different language input methods.
Numeric Input Method
Input the corresponding numbers under such input method by pressing the figure keys.
6 Common Problems.
6.1 When the mobile phone displays “Insert SIM”?
1. Contact between SIM card and mobile phone is bad or the SIM card is not inserted.
2. Change the SIM card and try again. The SIM card may have fault if the mobile phone operates normally. Please contact
your network operator.
3. If there is oxidation on the surface of SIM card or SIM card slot of the mobile phone, please wipe with alcohol or clean
cloth.
4. Please contact ××× Service Center or ××× Maintenance Department if the above methods are invalid.
6.2 Checking and precautions of PIN, PIN2, PUK, PUK2 and password:
1. Please consult local network operator.
2. The SIM card is locked if you input invalid PIN code for three times continuously.
3. Please consult SIM card operator for PUK code.
6.3 Network connection fails
1. The signals in your local place are weak or have shielding. Please move to other places and try again.
2. Please contact ××× Service Center or ××× Maintenance Department to do phone test.
6.4 You can’t be heard
1. Make sure whether it is network problem and try again.
2. The communication lines in some places are bad. Please move to other places and try again.
3. The trunk line of network operator is bad.
4. Please contact ××× Service Center or ××× Maintenance Department if the above methods are invalid.
6.5 Can’t charge the battery
1. The contact between charger and mobile phone is bad. Make sure whether the installation is proper.
2. Check whether the battery is valid. The battery performance drops after several years.
