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Chapter 4: Server troubleshooting

37

Chapter 4: Server troubleshooting

This section contains the following topics:

•

About server diagnostic indicators

•

About drive monitoring

•

About power supply monitoring

•

About Accelerator card monitoring

•

About network interface monitoring

You can use the diagnostic indicators and LEDs to identify problems with the server hardware. For

assistance with resolving hardware problems, such as a component failing, contact

Customer Support

.

About server diagnostic indicators

The front panel includes diagnostic indicators that indicate when components are functioning properly

or when a hardware-related error occurs. You can use these indicators to help you identify and correct

server problems before they affect service levels.

Figure 8: Diagnostic indicators

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Содержание OmniStack

Страница 1: ...www SimpliVity com SimpliVity OmniStack Integrated Solution with Cisco UCS C240 M4SX Hardware Installation and Maintenance Guide...

Страница 2: ...010 151813 BR WO2010 151813 CA WO2010 151813 IN679 CHENP 2012A EP2734933 HK1196886 AU WO2012 177461 BR WO2012 177461 CA WO2012 177461 CN103703464A EP2724263 HK1197696 IN368 CHENP 2014A JP2014 524078 B...

Страница 3: ...or users of SimpliVity OmniStack products who want to install manage and monitor their hyperconverged IT infrastructure This information is intended for system administrators experienced in hypervisor...

Страница 4: ...epresents a user defined name or variable Bold font represents a user interface element such as a button or tab with which a user interacts Command Line formatting SimpliVity documentation uses the fo...

Страница 5: ...feedback We welcome your feedback suggestions and comments to help us continue to improve the quality of our documentation Send your comments to Documentation Feedback SimpliVity com and include as m...

Страница 6: ...22 Rack installation guidelines 22 Install the server in a rack 23 Connect the power cables 24 Connect the network cables 24 Power on the server 25 Chapter 3 About UCS server management 27 About UCS s...

Страница 7: ...intenance 53 About power supply maintenance guidelines 53 Remove a power supply 53 Install a power supply 54 Chapter 7 About network cabling options 55 About the 10GbE only configuration 55 About the...

Страница 8: ...c hw C240M4 install C240M4 pdf Hardware components Each OmniStack server provides computing storage and network resources to the virtual machines VMs in the Federation When you need more capacity or p...

Страница 9: ...model 1 2TB Interface SAS SAS SAS RPM 7 2K 7 2K V3 10K V4 Medium model 7 2K Large model 10K Dimension 2 5 2 5 2 5 Front HDD drives RAID type RAID5 RAID6 RAID60 Quantity 1 1 1 Capacity 480GB 480GB 480...

Страница 10: ...y sizes greater than 384GB Memory size and frequency Dual CPU N A 256GB 8x32GB RDIMM 2133MHz or 2400MHz 384GB 8x16GB 8x32GB RDIMM 2133MHz or 2400MHz 512GB 16x32GB RDIMM 2133MHz or 2400MHz 768GB 24x32G...

Страница 11: ...All Flash Model Intel Xeon E5 2600 V4 series CPU Count 1 or 2 CPU Core Count 8 or greater Speed in GHz 2 3GHz or greater CPU Wattage 145W or less Quantity Small All Flash 5 Medium All Flash 10 Large...

Страница 12: ...r SimpliVity sales representative to learn about memory sizes greater than 384GB Memory Size and Frequency Dual CPU 256GB 8x32GB RDIMM 2133MHz or 2400MHz 384GB 8x16GB 8x32GB RDIMM 2133MHz or 2400MHz 5...

Страница 13: ...4SX front panel Table 3 UCS C240 M4SX front panel component descriptions Callout Component Description 1 Console connector Enables you to attach a custom cable that provides keyboard video and mouse K...

Страница 14: ...s 5 SSD disks numbered 1 through 5 The Medium All Flash model contains 10 SSD disks numbered 1 through 10 The Large All Flash model contains 14 SSD disks numbered 1 through 14 4 Control panel Provides...

Страница 15: ...ons Callout Component Description 1 Accelerator Accelerator in slot PCIe 2 but also consumes the space in slot PCIe 1 Both indicator LEDs glow solid green continuously to indicate normal operation Fla...

Страница 16: ...onnected to 48VDC Each power supply has two status indicator LEDs for error state yellow and power present green Disconnect the power cord before removing a power supply 4 Modular LAN on motherboard m...

Страница 17: ...nd time to stop it from flashing Environmental and technical specifications There are specific environmental and technical specifications for each hardare platform The specifications help you when pla...

Страница 18: ...7A at 200VAC Maximum input volt amperes 1456VA Maximum output power per PSU 800W at 100 120VAC 1200W at 200 240VAC Maximum inrush current 30A sub cycle duration Maximum hold up time 12 ms at 1200W Po...

Страница 19: ...ured for deployment in a SimpliVity Federation meets the same compliance standards as a standard Cisco UCS C240 M4SX server About hardware upgrades If you would like to upgrade the server hardware com...

Страница 20: ...t electrostatic discharge You must protect sensitive hardware from electrostatic discharge ESD which can damage electronic components Ensure the server hardware is fully grounded at all times to preve...

Страница 21: ...n Quick Start Configuration and Deployment Quick Start Product Information Guide safety and regulatory notices End User License Agreement Hardware not supplied in the shipping carton Your network envi...

Страница 22: ...compliant square hole 4 post racks and also support tooled mounting in threaded 4 post racks Each enclosure is 2U Ensure the rack has sufficient space for all enclosures For full power redundancy acr...

Страница 23: ...s that attach to the sides of the server and outer rail assemblies that connect to the rack Note Two screws are provided with the rack assembly for optionally attaching the server to the rack to provi...

Страница 24: ...connect each power supply to a different circuit In addition SimpliVity recommends that you use redundant uninterruptible power supplies UPS to protect against a complete power outage Procedure 1 Obt...

Страница 25: ...or OmniStack servers require certain ports to communicate with your network and other hosts You are required to open these ports For more information about the required ports see the SimpliVity OmniSt...

Страница 26: ...26 Procedure 1 Go to the front of the server 2 Press the power button 3 Ensure the health indicators on the front panel indicate normal operation for all components Note If an error occurs when start...

Страница 27: ...r to your environment These tasks assume you have already installed the server in a rack and that your UCSM environment contains two fabrics e g A and B with separate Fabric Interconnects FI and optio...

Страница 28: ...Policy 4 Create the following policies in UCSM BIOS Policy Host Firmware Package Policy Local Disk Config Policy Boot Policy QoS Policy See the SimpliVity OmniStack with Cisco UCS Manager Integration...

Страница 29: ...that the Fabric IDs for these VLANS are set to Dual LAN tab LAN Cloud VLANs 6 Optional Create a LAN Pin Group to control traffic between the UCS C240 M4SX server and the uplink ports In the Create LAN...

Страница 30: ...ettings are required Network For LAN connectivity select the Use Connectivty Policy radio button Click the LAN Connectivity Policy menu and select the policy from Task 10 Storage Click the Local Stora...

Страница 31: ...and select Associate Service Profile It can take several minutes for the process to complete Note You must create a new Service Profile for each server you add Associating a Service Profile to a new s...

Страница 32: ...Console application Note The installation procedure might also detect and warn you of any Java incompatibilities or security problems that you must correct before you can use the Virtual Console 6 Ac...

Страница 33: ...n An additional rear USB port provides a connection for a mouse but most console operations require only a keyboard Serial Port RJ 45 Alternate laptop serial connection USB Keyboard 3 Port for a local...

Страница 34: ...anel of the server and connect the keyboard video monitor and mouse KVM 2 Power on the server using the main power button on the control panel Watch the start up messages displayed on the KVM and wait...

Страница 35: ...d under NIC Redundancy 11 Press the Space bar to enable NIC redundancy 12 Press F10 to save your changes then Esc to exit The boot process continues If you are setting up the server for the first time...

Страница 36: ...ms to open with Java Web Start Procedure overview You use the KVM Console to access the Virtual Console which provides advanced server options on a UCS C240 M4SX server in Standalone Mode Procedure 1...

Страница 37: ...stic indicators and LEDs to identify problems with the server hardware For assistance with resolving hardware problems such as a component failing contact Customer Support About server diagnostic indi...

Страница 38: ...oth power supplies Steady Amber Degraded state on one or both power supplies Power supplies Flashing Amber Failed state on one or both power supplies Steady Green Normal operating temperature detected...

Страница 39: ...pressed Identification Steady Blue Identification button pressed An LED glows at the front and rear of the enclosure Off AC power is not detected Steady Amber Standby power mode Power is detected and...

Страница 40: ...panel store user and Federation data and are protected by RAID A Small or Remote Site model tolerates up to 2 HDD failures and one SSD failure simultaneously without data loss The Medium or Large mode...

Страница 41: ...scriptions Icon LED Description Off Drive is operating properly Steady amber Drive has failed Flashing amber Drive is rebuilding Off No drive detected the carrier is empty Steady green Drive is ready...

Страница 42: ...and Large All Flash 14 SSD models The drive labels show the media type SSD or HDD interface such as SCSI or SATA and capacity of the drive If a drive fails or is reported as failing contact Customer...

Страница 43: ...power supply monitoring A UCS C240 M4SX server has two power supplies numbered PSU 01 and PSU 02 from bottom to top when viewed from the back Ensure that the power supply is fully inserted and locked...

Страница 44: ...utput enabled 2 AC Status LED Steady green AC power present no DC output present If a power supply fails contact Customer Support for a replacement of the same type and wattage For information about r...

Страница 45: ...off Field Programmable Gate Array FPGA configuration error or configuration failed Off Steady green FPGA configuration is complete Power up Off Flashing red 2 on 2 off Firmware is not responding to h...

Страница 46: ...its backup firmware Revert an Accelerator card to its backup firmware Procedure overview A firmware load failure on the Accelerator card can prevent the card from communicating with the OmniCube or Om...

Страница 47: ...the events and alarms in the hypervisor management interface to monitor interface activity and health If a network interface fails contact Customer Support The following figure and table describe the...

Страница 48: ...Chapter 4 Server troubleshooting 48 Callout Port LED Description Steady green Link speed is 1 Gbps Off No link detected Green Link is active 1GbE Status Flashing green Data traffic is present...

Страница 49: ...s protected from electrostatic discharge Handle drives carefully Hold a drive only by the plastic part of the carrier or the handle Do not drop or jolt a drive or force a drive into a drive slot Do no...

Страница 50: ...guidelines for maintaining disk drives Read the guidelines for protecting hardware from electrostatic discharge Procedure overview Replace a failed or failing hard disk drive HDD or solid state drive...

Страница 51: ...ted the following tasks Obtained a replacement drive of the same type speed and capacity Removed the failed drive Read the guidelines for maintaining disk drives Read the guidelines for protecting har...

Страница 52: ...the drive handle 4 Rotate the drive handle 2 downward 5 Orient the drive properly 6 Push the drive into the slot stopping when you feel resistance 7 Rotate the handle 2 upward and use the handle to pr...

Страница 53: ...open Do not remove a power supply until you are ready to replace it A server can operate with only one functioning power supply However replace a failed or failing power supply as soon as possible Re...

Страница 54: ...discharge Read the guidelines for maintaining power supplies Procedure overview You install a power supply to replace a failed or failing power supply Procedure 1 Carefully remove the replacement pow...

Страница 55: ...r the SimpliVity networks Storage Federation and Management You select the configuration that best meets the needs of your environment About the 10GbE only configuration The minimum network configurat...

Страница 56: ...dministrator Guide About the Switch Connected configuration A Switch Connected configuration for two UCS C240 M4SX servers in Standalone Mode uses redundant connections to 10GbE switches for the Stora...

Страница 57: ...works Storage Federation and Management Configuration guidelines for each server Use two SFP Direct Attach active cables or Fiber Optic cables to connect the 10GbE network interfaces to different 10Gb...

Страница 58: ...onnects FI and no Fabric Extenders FEX are required UCSM uses the 10GbE connection mLOM for both management and data traffic and no 1GbE management only connection is needed The following diagram show...

Страница 59: ...ration for UCS C240 M4SX servers in Integrated Mode in a Cisco UCS Manager UCSM environment uses redundant 10GbE connections through UCS Fabric Extenders FEX and Fabric Interconnects UCSM uses the 10G...

Страница 60: ...uidelines for each server Use two SFP Direct Attach cables or Fiber Optic cables to connect the 10GbE network interfaces to different FEX devices using SFP to RJ45 GBICs Each FEX connects to the Fabri...

Страница 61: ...Chapter 7 About network cabling options 61 The 1GbE network interfaces are not required because the Management traffic takes place over the 10GbE network...

Страница 62: ...em The operating system that runs inside a virtual machine host A generic term referring to either an OmniStack host or a legacy host legacy host A host that does not contain OmniStack software OmniCu...

Страница 63: ...acilitates communication between OmniStack hosts in a Federation and enables failover and recovery operations The Arbiter casts a tie breaking vote in datacenter or cluster failure scenarios that incl...

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