Simoco SRP8000 SERIES, Руководство по обслуживанию

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TP0332/2 (i)
SRP8000 SERIES
VHF/UHF PORTABLE RADIO
PRODUCT SUPPORT POLICY
SERVICE PHILOSOPHY
Service Concept
The SRP8000 series has been designed to provide low cost trunked and non trunked analogue,
portable transceivers, using common core electronics, software and interfacing. Once a customer has
purchased this equipment, Simoco Europe Ltd. can follow this by providing a ongoing, high level of
customer support together with a competitive and professional servicing activity.
There are three levels of service available, namely:
Warranty
The normal 12 month warranty will apply to all radios and ancillaries.
Service
The Field Service Level for the SRP8000 portable is Level 2, MMI PCB replacement.
Refer to Section 5 for the parts listing. Items marked with an asterisk ‘*’ are non-repairable and non-
returnable to the CRU.
- Service Level 1
All ancillary items are Level 1 service.
These items should be replaced if faulty. They are non-repairable and non-returnable to the CRU.
- Service Level 2
MMI PCB (only) and case part replacement, will be only be carried out in field repair workshops, or
in the Central Repair Unit (CRU) if required.
- Service Level 3
Radio PCB component level repair will ONLY be carried out in the CRU. For this, the COMPLETE
radio MUST be returned to the CRU.
The CRU will not accept individual Radio PCB’s that have been removed from a radio.
Turn around time for Level 3 repair will be 48 hours maximum from customer back to customer.
Level Activity Recommended
Spares Recommended
Test equipment
1 Replacement of complete
transceiver/battery/antenna/fuses
Reprogramming Transceivers, Batteries,
Antennas, Fuses Ancillaries Multimeter, P.C.,
Radio software
Programmer
2 Replacement of MMI PCB or
mechanical component
replacement, cosmetic repair. Listed in Level 2 Spares
Schedule As above + service aids
and test equipment
3 Repair by PCB or major component
replacement, Cosmetic repair.
Repair of Radio PCB to component
level in CRU. Listed in Level 2 Spares
Schedule.
Radio PCB components
only available to CRU. As above + service aids
and test equipment