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58
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Problem
Possible reason:
Suggested solution
The operating system
isn’t supported by the
device.
Make sure that your com-
puter operates with Win-
dows 98/2000/ME/XP or a
new version or Macintosh
OS X.
The USB drivers
weren’t properly in-
stalled with Windows
98.
Reinstall the USB driver (p.
49).
The USB cable isn’t
properly connected.
Make sure that the USB
cable is properly con-
nected.
The memory is full.
Delete files on your device
to make space for new
files.
Files can’t
be placed
onto the
Digital
Media
Player.
A USB hub (a USB
socket distributor) is
interposed.
Directly connect your MP3
player to the computer and
remove all USB hubs from
your computer if neces-
sary.
The battery is empty.
Charge the device (p. 12).
The USB cable was
connected.
Disconnect it from the
computer.
The energy saving
function is turned on.
For more information about
this, read p. 45.
The device
turns off
automati-
cally.
Electrostatic interfer-
ence.
Restart the device.