33
English
26
Troubleshooting
Problem
Possible reason:
Suggested solution
The device
has no power. The battery is empty.
Replace the battery (p.13).
The headphone cable is
loose.
Properly connect the headphones.
The volume is at “0”.
Increase the volume with VOL+.
The battery is empty.
Replace the battery (p.13).
The headphones are
defective.
Clean the headphone plug or re-
place the headphones.
The head-
phones don’t
transmit
sound.
The MP3 or WMA file has
errors.
Reinstall the files.
The language isn’t set
correctly.
Set it to the correct language.
The display is defective.
Contact the customer hotline (see
the reverse of the operating instruc-
tions.)
The LCD
display doesn’t
show the text
properly.
The display turns off
automatically.
Read the chapter “Power save
(Auto Off)” on page 20.
The battery is empty.
Replace the battery (p.13).
The USB cable is not
connected.
Connect the USB cable.
The USB cable is defec-
tive.
Use a new USB cable.
The MP3
player doesn’t
transfer any
MP3 / WMA
files.
The device is full.
Delete files to make room on the
drive.