1. Troubleshooting
Please visit our website at www.siluxcontrol.com/FAQ for a detailed list of all the Frequently Asked Questions.
• Ensure that the power going to the device is on.
• Ensure you have the latest app installed on your device and that you’re connected to your local network.
• Ensure that your IntelliHub
®
is on and connected to your local network.
• Ensure that this device is added to your device list when using the app.
• Ensure that you have the correct device selected when using the app.
2. Warranty
I. What this warranty covers:
Silux Control
®
warrants to the original purchaser of this Silux Control
®
product that the product shall be free from defects
in design, assembly, material or workmanship under normal use and operation.
Silux Control
®
‘s sole and exclusive obligation under the foregoing warranty shall be to repair or replace, at its option, any
defective product that fails during the warranty period. The expense of removal and re-installation of any item is not
included in this warranty.
WARNING: Silux Control
®
and its distributors and resellers cannot be held responsible for any damages this product
might have caused including 3rd party damages.
II. What period does this warranty cover:
Silux Control
®
warrants this product for 12 months.
III. What Silux Control
®
will do to correct any problems:
Silux Control
®
will repair or replace, at its option, any defective product free of charge (excluding shipping charges for this
product).
Silux Control
®
reserves the right to discontinue any of its products without notice and disclaims any limited warranty to
repair or replace any such discontinued products.
IV. What is not covered by this warranty
Upon claiming this warranty, all above warranties are null and void if the purchased Silux Control
®
product is not returned
for an authorized inspection, at the sole expense of the purchaser, or if Silux Control
®
determines that the Silux Control
®
product has been improperly installed, altered in any way or opened/tampered with. The Silux Control
®
product warranty
does not protect against instances of uncontrollable natural disasters such as flood, lightning, earthquake, war,
vandalism, theft, normal use wear and tear, erosion, depletion, obsolescence, physical damage, water damage, damage
due to low voltage disturbances (i.e. brownouts or sags), non-authorized program or system equipment modification
/alteration.
3. Support
Please visit our website at www.siluxcontrol.com for any other support, products, future products, and updated user
manuals.
4. Disclaimer of Liability
Please read this user manual thoroughly before using Silux Control
®
products. Follow all safety precautions when
installing this product. It is always recommended to use a qualified electrician.
Under no circumstances shall Silux Control
®
or its associates be liable for any direct, indirect, incidental, special or
consequential damage that results from the use of or inability to use the Silux Control
®
products. By using any Silux
Control
®
automation products, you expressly agree that the use of these products are at own risk. Neither Silux Control
®
nor its affiliates, subsidiaries, or designees nor each of their respective officers, directors, employees, agents, third party
content providers, designers, contractors, distributors, merchants, sponsors or licensors can be held responsible for any
injury, death or damages this product might have caused.
W a r r a n t y & S u p p o r t
