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Troubleshooting an Altix 350 System

007-4417-001

Troubleshooting an Altix 350 System

If you are experiencing problems with your Altix 350 system, you can follow the steps detailed in
the SGI Altix 350 User’s Guide to help isolate and correct the problem.

If the problems are with your host system you should refer to the user’s manual for that host
system.

For problems not addressed in the above locations, please contact your SGI authorized support
representative.

Содержание Altix 350

Страница 1: ...SGI Altix 350 Quick Start Guide 007 4417 001 ...

Страница 2: ...cs Inc LIMITED RIGHTS LEGEND The electronic software version of this document was developed at private expense if acquired under an agreement with the USA government or any contractor thereto it is acquired as commercial computer software subject to the provisions of its applicable license agreement as specified in a 48 CFR 12 212 of the FAR or if acquired for Department of Defense units b 48 CFR ...

Страница 3: ...007 4417 001 iii Record of Revision Version Description 001 January 2004 Original publication ...

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Страница 5: ...System 2 Powering an Altix 350 System 3 NUMAlink Cabling for an Altix 350 System 5 Attaching a Serial Terminal to an Altix 350 System 7 Powering and Booting an Altix 350 System from a Serial Terminal 9 Powering and Booting From an L1 System Controller 9 Powering and Booting From an L2 System Controller 11 Troubleshooting an Altix 350 System 13 ...

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Страница 7: ...igure 1 2 Connecting an Altix 350 Racked System to Power 4 Figure 1 3 Cabling in a Two module Altix 350 System 5 Figure 1 4 Cabling in a Three module Altix 350 System 6 Figure 1 5 Connecting a Serial Terminal to an L1 Controller 7 Figure 1 6 Connecting a Serial Terminal to an L2 Controller 8 ...

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Страница 9: ...This book guides a knowledgeable user through the installation setup and simple configuration of most SGI Altix 350 systems For more detailed information or for setup instructions for more complex Altix 350 systems please refer to the SGI Altix 350 User s Guide ...

Страница 10: ...ck This section describes positioning and powering your system in either of these instances Positioning an Altix 350 System If your Altix 350 system was shipped as a number of individual chassis they may be placed on a flat surface as shown in Figure 1 1 on page 3 or placed in a rack For instructions on mounting Altix 350 chassis in a rack and for information about rack positioning refer to the SG...

Страница 11: ... Altix 350 system into a suitable power outlet as shown in Figure 1 1 for non racked chassis or Figure 1 2 for racked chassis Refer to the Altix 350 User s Guide for detailed power requirements Figure 1 1 Connecting an Altix 350 Non Racked System to Power Expansion compute module Base compute module ...

Страница 12: ...ltix 350 Racked System to Power Power distribution unit PDU Power source Components within rack G2N brick G2N brick G2N brick G2N brick Power adapter CMPX module CMPX module Base Compute module Optional L2 controller CMPX module CMPX module CMPX module CMPX module CMPX module ...

Страница 13: ...roceed to Attaching a Serial Terminal to an Altix 350 System on page 7 This section describes the NUMAlink cabling for some simple configurations For instructions to cable more complex systems see the SGI Altix 350 User s Guide Figure 1 3 shows a system with a base compute module and a CMPX module Figure 1 3 Cabling in a Two module Altix 350 System NUMAlink 0 NUMAlink 0 Base compute module CMPX mo...

Страница 14: ... shows a system with a base compute module one CMPX module and one CPU expansion module Figure 1 4 Cabling in a Three module Altix 350 System NUMAlink 0 NUMAlink 0 Base compute module CMPX module NUMAlink 1 NUMAlink 1 NUMAlink 0 CPU expansion module NUMAlink 1 ...

Страница 15: ...ack without an optional Level 2 controller or was shipped as individual chassis you should connect a serial terminal to the Level 1 controller contained in the host system master CPU module as shown in Figure 1 5 Figure 1 5 Connecting a Serial Terminal to an L1 Controller Base compute module DB 9 serial port connector L1 console DB 9 connector Serial terminal ...

Страница 16: ...nal Level 2 controller you should connect a serial terminal to that Level 2 controller which is located in the top of the rack as shown in Figure 1 6 this view shows the back of the rack Figure 1 6 Connecting a Serial Terminal to an L2 Controller Console port SGI Altix 350 system L2 controller Serial terminal ...

Страница 17: ...tem via serial cable to the L1 controller see Figure 1 5 1 Attach a serial cable to the lowest compute node in the system using the following Serial DB9 Female to Female cable P N 018 0691 001 The settings for the L1 serial port are as follows Baud rate 38400 8 data bits 1 stop bit No parity RTS CTS flow control hardware flow control 2 Attach the other end of the cable to a PC serial port with cu ...

Страница 18: ...8 68 26 0 1 001c03 L1 137 38 68 26 0 5 001c05 001c04 L1 5 If all the modules in your system are not seen check the NUMAlink cabling also insure that the L1 is powered on all modules 6 To power up the system enter the L1 command pwr u 001c01 L1 pwr u 001c01 L1 7 When the L1 prompt returns enter a cntrl d to break in to the console This will show the output of the power on boot process This will get...

Страница 19: ... data bits 1 stop bit No parity RTS CTS flow control hardware flow control 2 Attach the other end of the cable to a PC serial port with cu or other similar terminal emulation program 3 On the PC enter the following command cu l ttyS0 s 38400 This assumes the tty device on the PC is ttyS0 There should be a connected response Hit return again and you should get a L2 prompt 001 L2 1 From the L2 promp...

Страница 20: ...ur optional L2 controller with a static IP address Step 1 can be omitted if the L2 controller will use DHCP 1 From the L2 prompt enter the command ip 001 L2 ip aaa bb cc ddd 255 255 255 0 aaa bb cc 255 The first sting is the system IP address Contact your network administrator for your system IP address The second string is netmask and the third string is the broadcast address The first three sect...

Страница 21: ...Altix 350 system you can follow the steps detailed in the SGI Altix 350 User s Guide to help isolate and correct the problem If the problems are with your host system you should refer to the user s manual for that host system For problems not addressed in the above locations please contact your SGI authorized support representative ...

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