background image

11

Technical Support and Warranty

QUESTIONS?

  SIIG

Online Support

 has answers!  Simply visit our web site at

www.siig.com

 and click 

Support

.  Our online support database is updated daily with

new drivers and solutions.  Answers to your questions could be just a few clicks away.

You can also submit questions online and a technical support analyst will promptly

respond.
SIIG offers a 3-year manufacturer warranty with this product.  This warranty covers the

original purchaser and guarantees the product to be free of any defects in materials or

workmanship for three (3) years from the date of purchase of the product.
SIIG will, at our discretion, repair or replace (with an identical product or product

having similar features and functionality) the product if defective in materials or

workmanship.  This warranty gives you specific legal rights, and you may also have other

rights which vary from state to state.  Please see our web site for more warranty details.
If you encounter any problems with this product, please follow the procedures below.
A) If it is within the store's return policy period, please return the product to the store

where you purchased from.
B) If your purchase has passed the store's return policy period, please follow the steps

below to have the product repaired or replaced.

Step 1:

  Submit your RMA request.

Go to 

www.siig.com

, click 

Support

, then 

REQUEST A PRODUCT REPLACEMENT

to submit a request to SIIG RMA or fax a request to 510-657-5962.  Your RMA request

will be processed, if the product is determined to be defective, an RMA

 

number

 

will

be issued.

Step 2:

  After obtaining an RMA number, ship the product.

Properly pack the product for shipping.  All accessories that came with the

original package must be included.

Clearly write your RMA number on the top of the returned package.  SIIG will

refuse to accept any shipping package, and will not be responsible for a product

returned without an RMA number posted on the outside of the shipping

carton.

You are responsible for the cost of shipping to SIIG.  Ship the product to the

following address:

SIIG, Inc.

6078 Stewart Avenue

Fremont, CA 94538-3152, USA

RMA #:

SIIG will ship the repaired or replaced product via Ground in the U.S. and

International Economy outside of the U.S. at no cost to the customer.

Содержание YN6181

Страница 1: ...MI displays Key Features and Benefits Distribute content from one DisplayPort input and two HDMI outputs Supports DisplayPort 1 2 and 4 lanes and link rates up to 3 2Gbps Supports SST Single Stream Transport or MST Multi Stream Transport Supportsvideowallfunction Tilingmultiple screens together to form one large screen Supports 1080p and 3840x1080 when two displays are connected 1 ...

Страница 2: ...cts to your DisplayPort source device HDMI OUT 1 2 Connects to your HDMI displays Package Contents DisplayPort 1 2 to 2 Port HDMI Active Adapter Installation guide Layout DisplayPort IN HDMI OUT 1 HDMI OUT 2 Figure 1 Layout ...

Страница 3: ...IN of the DisplayPort 1 2 to 2 Port HDMI Active Adapter to your DisplayPort source 3 Connect your HDMI monitors to the HDMI OUT 1 and 2 of the active adapter using HDMI cables HDMI cables not included 4 Power on all of the connected devices 5 The DisplayPort 1 2 to 2 Port HDMI Active Adapter is ready for use ...

Страница 4: ...ive Adapter supports 2 HDMI displays simultaneously 2 HDMI Displays Extended Mode AMD Graphics with Eyefinity The two 2 HDMI displays act as one large extended display 2 HDMI displays Figure 2 HDMI cable HDMI cable DisplayPort source Desktop notebook etc ...

Страница 5: ...5 Extended Mode Multi Stream Transport The two 2 HDMI displays are individual 2 HDMI displays HDMI cable HDMI cable DisplayPort source Desktop notebook etc Figure 3 ...

Страница 6: ...e Resolutions under 1920x1080 2 HDMI displays Figure 4 2 HDMI displays Resolutions above 1920x1080 DisplayPort source Desktop notebook etc HDMI cable HDMI cable DisplayPort source Desktop notebook etc HDMI cable HDMI cable ...

Страница 7: ...ve Adapter can work together as a 4 display video wall Important Supports AMD with Eyefinity Technology graphic cards with 2 DisplayPort output connectors only 4 HDMI displays Figure 6 HDMI cable HDMI cable HDMI cable HDMI cable DisplayPort source e g Desktop ...

Страница 8: ...8 GraphicCardSetup At the AMD Catalyst Control Center click AMD Eyefinity Multi Display for advanced display mode setup See Figure 7 Refer to your graphic card menu for more details Figure 7 ...

Страница 9: ...ID of each display We suggest that you use the same brand and model displays for the best video output Table 1 Supported Video Resolutions TV Wall Two Monitors Four Monitors Computer Setting Each Monitor Computer Setting Each Monitor 3840x1080 1920x1080 3840x2160 1920x1080 2560x1024 1280x1024 2560x2048 1280x1024 2048x768 1024x768 2048x1536 1024x768 3360x1050 1680x1050 3360x2100 1680x1050 2880x900 ...

Страница 10: ...10 Blank Page ...

Страница 11: ...edures below A If it is within the store s return policy period please return the product to the store where you purchased from B If your purchase has passed the store s return policy period please follow the steps below to have the product repaired or replaced Step 1 Submit your RMA request Gotowww siig com click Support thenREQUESTAPRODUCTREPLACEMENT to submit a request to SIIG RMA or fax a requ...

Страница 12: ... that bridge the connection between Desktop Notebooksystemsandexternalperipherals SIIGcontinuestogrowbyadding A V and Digital Signage connectivity solutions to our extensive portfolio SIIGproductsoffercomprehensiveusermanuals manyuser friendlyfeatures andarebackedbyanextensivemanufacturerwarranty Highqualitycontrol standards are evident by the overall ease of installation and compatibility of ourp...

Отзывы: