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Q2: Why won't my video play on Windows
Media Player when I move it over to the
extended display?
A2: Check that you have moved the Media
Player window completely over to the
extended screen.
Q3: There are lines running horizontally up
and down my screen or distorted screen.
A3: This is due to a low or unsupported refresh
rate setting. You can change the refresh
rate in
Display Properties/Settings/
Advanced/Monitor
. Make sure you select
the
USB 2.0 to VGA Pro
and not set the
refresh rate higher than what your monitor
can support.
Q4: Why can't I make the
USB 2.0 to VGA Pro
the
primary display?
A4: Some video cards come with a display
utility that prevents other video cards from
being set as the primary video card. Check
the bottom right hand corner of the taskbar
for the utility. Disable the utility before
switching the
USB 2.0 to VGA Pro
adapter to
be the primary display.
