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14

Frequently Asked Questions

Q1: Why won't my DVD video play when I

move it over to the extended display?

A1: Some DVD playback software packages do

not support playing on a second display

adapter.

Q2: There are lines running up and down my

screen or the screen is distorted

A2: This is due to a low or unsupported refresh

rate. You can change this in 

Display

Properties/Settings/Advanced/Monitor

.

Make sure the refresh rate you set is not

higher than what your monitor can support.

Содержание JU-H20511-S1

Страница 1: ...al displays to your USB 3 0 enabled system Key Features and Benefits Adds an HDMI and DVI I port to Windows and Mac computers SuperSpeed USB 3 0 data transfer rate supports smooth video and images Supports high resolutions up to 1080p Full HD and 2048x1152 Easy and quick installation no external power adapter required Allows connecting up to 3 adapters per system ...

Страница 2: ...rt USB 3 0 recommended Windows 10 32 64 bit 8 32 64 bit 7 32 64 bit Vista 32 64 bit XP 32 bit Mac OS X v10 6 to 10 11 Package Contents USB 3 0 to HDMI DVI Dual Display Adapter USB 3 0 cable Type A B Software CD Installation guide Layout Figure 1 Front Layout DVI I Output HDMI Output ...

Страница 3: ... Figure 2 Back Layout USB 3 0 Type B Application PC DVI Display HDMI Display Figure 3 Application One PC can connect up to three USB 3 0 to HDMI DVI Dual Display Adapters equivalent to up to six monitors ...

Страница 4: ...or Vista and XP choose the specific folder first then run Setup exe 4 DisplayLink Graphics window appears select Install at system check stage 5 At First connect stage connect your monitor s to the adapter then connect the adapter to a USB port of the computer 6 When the adapter is detected the Final Setup will run automatically 7 OncetheFinalSetupisdone an Installation complete messageshows attha...

Страница 5: ...ct Device Manager and expand Sound Video and game controllers 3 U3 Multi Video Audio should be displayed in the list Note If there is a yellow question mark or exclamation mark next to that item then the driver is not properly installed Please delete the item unplug the adapter and repeat the driver installation steps ...

Страница 6: ...similar UtilitySettings The supplied utility allows configuring display mode screen rotation screen resolution and physical arrangement of your monitors 1 Click utility icon in the Windows System Tray Note that the utility icon may be hiddden in the Windows System Tray Click arrow icon to bring up more icons 2 Select a preferred option and then click it Figure 4 Utility Setting ...

Страница 7: ...ution is defined by the resolution of the primary monitor Screen Rotation Rotates the screen according to the desired orientation Normal Rotated Left Rotated Right Upside Down Extend To Extends the screen according to thedesiredorientation Right Left Above Below Set as Main Monitor Sets the selected monitor as the main screen Mirror Displays the same image on all connected monitors Off Turns off t...

Страница 8: ...only when one add on monitor is connected Audio Setup Enables the Windows audio configuration page This function works only in specific models Video Setup Enables the Windows screen resolution for advanced settings such as display resolution and display modes Mirror Extend Primary Figure 5 ...

Страница 9: ...nd the mouse cursor may not return to the primary monitor If this happens connect the add on monitor s and adapter again or keep moving the mouse until the curser appears Video Playback in Extended Mode If the video or DVD playback quality is poor or the performance is slow please playback on the primarymonitorinsteadoftheadd onmonitor s ...

Страница 10: ...indows 7 Click Yes two times 3 Click Yes to restart the computer For Windows Vista 32 64 bit 1 Open the Control Panel Programs and Features Under the Uninstall or change a program double click DisplayLink Graphics 2 Click Yes Allow OK then click Yes to restart the computer For Windows XP 32 bit 1 Open the Control Panel Add or Remove Program Click DisplayLink Graphics and click Remove 2 Click Yes a...

Страница 11: ... pkg then follow the on screen steps to install the driver 5 Click Restart to complete the installation 6 After restarting connect the adapter to an available USB port then connect the monitor s to the adapter by HDMI DVI cable not included 7 The adapter is ready fo use To Verify Driver Installation 1 Click the Apple logo from the top menu bar 2 Click About this Mac and System Report 3 Under Hardw...

Страница 12: ...isplay Resolution Select an available resolution from the Display Preferences window The resolutions available depend on both the adapter and the capabilities of the connected display s Rotate drop down list Resolutionlist Figure 6 Rotating a Display Configure the orientation using the Rotate drop down list see Figure 6 Select the appropriate angle of rotation to match your display s set up ...

Страница 13: ...isplay to extend mode See Figure 7 Mirrordisplays box Change the main display by simply dragging the white menu bar between the displays Figure 7 Changing the Main Display You can change the main display by moving the Menu Bar between displays see Figure 7 Changing the main display affects where new windows appear and the position of the adapter ...

Страница 14: ...ckages do not support playing on a second display adapter Q2 There are lines running up and down my screen or the screen is distorted A2 This is due to a low or unsupported refresh rate You can change this in Display Properties Settings Advanced Monitor Make sure the refresh rate you set is not higher than what your monitor can support ...

Страница 15: ... is within the store s return policy period please return the product to the store where you purchased from B If your purchase has passed the store s return policy period please follow the steps below to have the product repaired or replaced Step 1 Submit your RMA request Go towww siig com click Support thenREQUESTAPRODUCTREPLACEMENT to submit a request to SIIG RMA or fax a request to 510 657 5962...

Страница 16: ...y I O adapters that bridge the connection between Desktop Notebooksystemsandexternalperipherals SIIGcontinuestogrowbyadding A V and Digital Signage connectivity solutions to our extensive portfolio SIIGproductsoffercomprehensiveusermanuals manyuser friendlyfeatures andarebackedbyanextensivemanufacturerwarranty Highqualitycontrol standards are evident by the overall ease of installation and compati...

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