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7

Technical Support and Warranty

QUESTIONS?

  SIIG

Online Support

 has answers!  Simply visit our website

at 

www.siig.com

 and click on 

Support

.  Our online support database is updated

daily with new drivers and solutions.  Answers to your questions could be just
a few clicks away.  You can also submit questions online and a technical
support analysts will promptly respond.
A 5-year manufacturer warranty supplied with this product is
offered by SIIG, Inc.  Please see SIIG website for more warranty
details.  If you should happen to encounter any problems with this product,
please follow the procedures below.
If it is within the store's return policy period, please return the
product to the store where you purchased from.  If your purchase has passed the
store's return policy period, please follow these steps to have the product
repaired or replaced.

Step 1:

  Submit your RMA request.

Go to 

www.siig.com

, click 

Support

, then 

RMA

 to submit a

request to  SIIG RMA .  If the product is determined to be
defective, an RMA

 

number

 

will be issued.  SIIG RMA department can also

be reached at (510) 413-5333.

Step 2:

  After obtaining an RMA number, ship the product.

Properly pack the product for shipping.  All accessories that came
with the original package must be included.

Clearly write your RMA number on the top of the returned package.
SIIG will refuse to accept any shipping package, and will not be
responsible for a product returned without an RMA number posted on
the outside of the shipping carton.

You are responsible for the cost of shipping the product to SIIG at the
following address:

SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538
RMA #: 

  ________________

SIIG will ship the repaired or replaced product via Ground
in the U.S. and International Economy outside of the U.S. at
no cost to the customer.

Содержание ExpressCard 11-in-1 Reader/Writer

Страница 1: ...emory cards Note The copyright protection feature of Magic Gate is not supported However Memory Stick read write function is supported Hot swapping feature allows you to attach detach this reader writer without powering down your system Compliant with USB Storage Class specifications no driver installation required Serial Sticker For future product return or exchange this serial is required Please...

Страница 2: ... Hardware Installation General instructions for installing the ExpressCard 11 in 1 Reader Writer areprovidedbelow Sincethedesign ofcomputersvary refertoyoursystem sreferencemanual for further information if needed 1 Insert the ExpressCard 11 in 1 Reader Writer into the ExpressCard slot of the computer with it s Express Card Connector facing the slot Push the card into the slot gently yet firmly fo...

Страница 3: ...lly detects and installs the correct driver for the ExpressCard 11 in 1 Reader Writer No driver installation is needed Verify 2000 XP 2003 Installation 1 Right click My Computer click Manage then click Device Manager 2 Click on the plus sign in front of Disk Drives Generic STORAGE DEVICE USB Device should be displayed Using the Reader Writer When inserting or removing memory cards make sure that t...

Страница 4: ...ry Cards When the reader writer is successfully installed a Removable Disk icon will appear in My Computer To access the memory card double click the disk icon Removing the ExpressCard Before ejecting theExpressCard 11 in 1 Reader Writerfrom the ExpressCard slot first use the Safely Remove Hardware utility to stop it Not following the steps below couldleadtosystemcrashes datacorruptionordataloss F...

Страница 5: ...der Writer can be ejected For Windows XP Server 2003 1 Click the Safely Remove Hardware icon located in the taskbar by the system clock 2 Click Safely remove USB Mass Storage Device 3 When Safe to Remove Hardware box pops up the ExpressCard 11 in 1 Reader Writer can be ejected ...

Страница 6: ...6 Blank Page ...

Страница 7: ...follow these steps to have the product repaired or replaced Step 1 Submit your RMA request Go to www siig com click Support then RMA to submit a request to SIIG RMA If the product is determined to be defective an RMA number will be issued SIIG RMA department can also be reached at 510 413 5333 Step 2 After obtaining an RMA number ship the product Properly pack the product for shipping All accessor...

Страница 8: ... Americas and the UK as well as through major distributors system integrators and VARs ExpressCard 11 in 1 Reader Writer is a trademark of SIIG Inc SIIG and SIIG logo are registered trademarks of SIIG Inc Other names used in this publication are for identification only and may be trademarks of their respective companies January 2006 Copyright 2006 by SIIG Inc All rights reserved PRODUCT NAME Expre...

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