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11

Technical Support and Warranty

QUESTIONS?

  SIIG

Online Support

 has answers!  Simply visit our web site at

www.siig.com

 and click 

Support

.  Our online support database is updated daily with

new drivers and solutions.  Answers to your questions could be just a few clicks away.

You can also submit questions online and a technical support analyst will promptly

respond.
SIIG offers a 2-year manufacturer warranty with this product.  This warranty covers

the original purchaser and guarantees the product to be free of any defects in materials

or workmanship for two (2) years from the date of purchase of the product.
SIIG will, at our discretion, repair or replace(with an identical product or product

having similar features and functionality) the product if defective in materials or

workmanship.  This warranty gives you specific legal rights, and you may also have

other rights which vary from state to state.  Please see our web site for more warranty

details.  If you encounter any problems with this product, please follow the procedures

below.
If it is within the store's return policy period, please return the

product to the store where you purchased from.  If your purchase has passed the

store's return policy period, please follow these steps to have the product repaired or

replaced.

Step 1:

  Submit your RMA request.

Go to 

www.siig.com

, click 

Support

, then 

Request A Product Replacement

 to

submit a request to SIIG RMA or fax a request to 510-657-5962.  Your RMA request

will be processed, if the product is determined to be defective, an RMA

 

number

will be issued.

Step 2:

  After obtaining an RMA number, ship the product.

Properly pack the product for shipping.  All accessories that came with the

original package must be included.

Clearly write your RMA number on the top of the returned package.  SIIG

will refuse to accept any shipping package, and will not be responsible for a

product returned without an RMA number posted on the outside of the

shipping carton.

You are responsible for the cost of shipping. Ship the product to the

following address:

SIIG, Inc.

6078 Stewart Avenue

Fremont, CA 94538-3152, USA

RMA #:

SIIG will ship the repaired or replaced product via Ground

in the U.S. and International Economy outside of the U.S. at
no cost to the customer.

Содержание AC-PW0N12-S1

Страница 1: ... charger for various ultrabook laptop computers Includes 7 adapter tips for a variety of ultrabook laptop computers Coded adapter tips make identifying the correct tip to match ultrabook laptop computer easier Output voltage adjusts automatically based on adapter tip or device attached Automaticallyadjustsinputvoltageforworldwide use with no need for voltage converter country specific wall plug ad...

Страница 2: ...advanced voltage andheatprotectioncircuitstoensuresafetyandefficiency Note Awallplugadaptermaybenecessarytoplug into AC power outlets outside of the United States however no voltage converter is needed anywhere in the world This adapter comes with a variety of numbered adapter tips to ensure that the proper voltage is delivered to your ultrabook laptop make sure you are using the correct adapter t...

Страница 3: ...leparts Discontinueuseifanyofthefollowingshouldoccur The power adapter shuts down or the LED turns off when plugged into your ultrabook laptop The AC cord output cable or plug is damaged or frayed Make sure to use the correct adapter tip for your ultrabook laptop listed in the Adapter Tip Compatibility Chart Do not use a tip that is not listed on the Adapter Compatibility Chart with your ultrabook...

Страница 4: ... incorrect adapter tip may damage your ultrabook laptop Do not use this product if your ultrabook laptop brand is not listed in the Adapter Tip Compatibility Chart 2 Locate the specified adapter tip from the included adaptertipbundle Eachtipisclearlymarkedonthe side See Figure 2 below Figure2 AdapterTip Ridge Tip Number AC Adapter LED Output Cable Adapter Tip AC Cord 5V 1A USB Charging Port ...

Страница 5: ... all the way into the connector 4 Plug the AC cord into the power adapter 5 Plug the other end of the AC cord into a reliable power outlet The LED on the power adapter lights up indicating that it is powered and ready for use Note If the LED does not turn on or turns off discontinueuse 6 Plug the adapter tip into your laptop The Ultra Compact Universal AC USB Power Adapter 45W powers the ultrabook...

Страница 6: ...SB charging port individually or at the same time 1 Connect your USB charging cable to your device then connect the USB charging cable into the USB charging port of the Ultra Compact Universal AC USB Power Adapter 45W 2 Plug the Ultra Compact Universal AC USB Power Adapter 45W into a reliable AC power outlet Note The USB charging port does not function like a regular USB port It will only charge y...

Страница 7: ...e 19V Voltage range 18 1V 20 0V Connector 5 5 OD x 1 7 ID x 10 7 L mm Tip M20 Output voltage 19V Voltage range 18 1V 20 0V Connector 4 0 OD x 1 7 ID x 10 7 L mm Tip M21 Output voltage 20V Voltage range 19 0V 21 0V Connector 5 5 OD x 2 5 ID x 10 7 L mm Tip M24 Output voltage 19V Voltage range 18 1V 20 0V Connector 2 5 OD x 0 7 ID x 11 0 L mm ...

Страница 8: ...p No Output Max Connector Size OD x ID x L Brand M8 19 5V 6 0mm x 4 3mm x 10 7mm Sony 19 5V 2 3A M13 19V 5 5mm x 1 7mm x 10 7mm ACER 19V 2 15A M20 19V 4 0mm x 1 7mm x 10 7mm HP 19V 1 58A M21 20V 5 5mm x 2 5mm x 10 7mm Lenovo 20V 2A Delta 20V 1 2A IBM 20V 2A LG 20V 2A MSI 20V 2A M24 19V 2 5mm x 0 7mm x 11 0mm ASUS 19V 2 1A M26 19V 3 0mm x 1 1mm x 10 7mm Samsung 19V 2 1A M27 19 5V 4 5mm x 3 0mm x 9 ...

Страница 9: ...re onlyusethetipthatisdesignedspecificallyforyour ultrabook laptop Refer to the Adapter Tip Compatibility Chart for the correct tip for your ultrabook laptop 3 My ultrabook laptop is not listed on the Adapter Tip Compability Chart will it work with the power adapter Yes your ultrabook laptop may work with the power adapter even though it s not listed on the chart First verify that the adapter tip ...

Страница 10: ...r the correct tip for your ultrabook laptop 5 What ultrabooks will this power adapter work with The Ultra Compact Universal AC USB Power Adapter 45W is compatible with various brands of ultrabooks For a list of compatible ultrabooks look on the AdapterTipCompatibilityChart Selectthe adaptertipthatmatchestheoutputvoltagerequired by your ultrabook 6 Why doesn t the adapter tip fit into my ultrabook ...

Страница 11: ...e procedures below If it is within the store s return policy period please return the product to the store where you purchased from If your purchase has passed the store s return policy period please follow these steps to have the product repaired or replaced Step 1 Submit your RMA request Go to www siig com click Support then Request A Product Replacement to submit a request to SIIG RMA or fax a ...

Страница 12: ...K andthroughe commercesites PRODUCT NAME Ultra Compact Universal AC USB Power Adapter 45W FCC RULES TESTED TO COMPLY WITH FCC PART 15 CLASS B OPERATING ENVIRONMENT FOR HOME OR OFFICE USE FCCCOMPLIANCESTATEMENT This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any int...

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