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Problem and possible solutions
Sound is distorted.
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Decrease the volume.
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Charge the hearing instrument.
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Clean or exchange the ear piece.
Hearing instrument emits signal tones.
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Charge the hearing instrument.
Hearing instrument does not work.
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Turn the hearing instrument on.
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Charge the hearing instrument.
Observe also the status LEDs on the charger.
Consult your Hearing Care Professional if you encounter
further problems.
Country-specific information
USA and Canada
Certification information for hearing instruments with
wireless functionality:
Pure Charge&Go Nx
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Contains FCC ID: SGI-RFM001, SGI-MIM001
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IC: 267AB-WP4N1