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Problem and possible solutions

Hearing instrument does not work.

●

Turn the hearing instrument on.

●

Gently close battery compartment completely.

●

Replace the empty battery.

●

Make sure the battery is inserted correctly.

●

Power-on delay is active. Wait several seconds

and check again.

Consult your NHS Provider if you encounter further

problems.

Содержание Contrast SP+

Страница 1: ...Hearing Systems Contrast SP User Guide ...

Страница 2: ...y size and handling tips 11 Replacing batteries 11 Child lock optional 13 Daily use 16 Turning on and off 16 Inserting and removing the hearing instruments 18 Adjusting the volume 19 Changing the hearing program 20 Further adjustments optional 21 Special listening situations 22 Setting the focus optional 22 On the phone 24 Audio induction loops 25 Audio input FM system 26 ...

Страница 3: ...care 31 Hearing instruments 31 Ear pieces and tubes 32 Professional maintenance 32 Further information 33 Safety information 33 Wireless functionality 33 Accessories 33 Symbols used in this document 34 Troubleshooting 34 ...

Страница 4: ...HS Provider will help you understand the advantages and greater quality of life your hearing instruments offer To receive the most benefit from your hearing instruments it is recommended that you wear them every day all day This will help you get adjusted to them CAUTION It is important to read this user guide and the safety manual thoroughly and completely Follow the safety information to avoid d...

Страница 5: ...table for the fitting of children under the age of 3 years or persons with a developmental age of under 3 years Getting to know your hearing instruments It is recommended to familiarize yourself with your new hearing instruments With the instruments in your hand try using the controls and note their location on the instrument This will make it easier for you to feel and press the controls while we...

Страница 6: ...ne openings Push button control LED status indicator Rocker switch control or flat cover for pediatric use optional Battery compartment on off switch Your NHS Provider will attach a tube and a custom made ear piece to each hearing instrument ...

Страница 7: ...s Your hearing instruments either have a push button and a rocker switch or a push button only Your NHS Provider has programmed your desired functions to the controls Control Left Right Push button Rocker switch You can also use a remote control or a smartphone app to control your instruments ...

Страница 8: ... down Sound balance Focus selection spatial configurator L Left R Right Push button function L R Press briefly Program change Press long Standby turn on L Left R Right Push button and rocker switch function L R Lock Unlock the controls Read more in section Locking the controls L Left R Right ...

Страница 9: ...ore in section Turning on and off The tinnitus therapy feature generates a sound to distract you from your tinnitus A telecoil is built into the instrument so it can connect with audio induction loops Read more in section Audio induction loops The e2e wireless functionality enables simultaneous control of both hearing instruments Read more in section Wireless functionality ...

Страница 10: ...LED to indicate the battery status However the hearing instrument must be turned on to indicate the status When the battery is full the LED shines constantly When the battery is low the LED flashes repeatedly approximately every 5 seconds until the battery is empty When the battery is empty the LED goes out When the battery compartment is locked you need a tool to open it Read more in section Chil...

Страница 11: ...e for your hearing instruments Remove the batteries if you intend not to use the hearing instruments for several days Always carry spare batteries Remove empty batteries immediately and follow your local recycling rules for battery disposal Replacing batteries Removing the battery X Open the battery compartment X Pull the battery out ...

Страница 12: ...ent Make sure the symbols on the battery and compartment are aligned refer to the picture A magnet in the battery compartment ensures that the battery snaps noticeably into place X Carefully close the battery compartment If you feel resistance the battery is not inserted correctly Do not attempt to close the battery compartment by force It can be damaged ...

Страница 13: ... battery compartment will automatically lock when closed This prevents e g a child from removing and swallowing the battery To open the locked battery compartment you need a tool The tool is included with delivery of any child lock battery compartment set Opening a locked battery compartment X Use the tool to push the white locking bar to the opposite side X Hold it in place and at the same time o...

Страница 14: ...wing instructions are for your NHS Provider only The position of the locking bar in the battery compartment indicates whether the battery compartment is locked The upper image shows an unlocked battery compartment To lock it the NHS Provider has to remove the highlighted part The lower image shows a locked battery compartment To unlock it the NHS Provider has to install a child lock disabler ...

Страница 15: ... of the battery compartment The battery compartment is locked The battery compartment can be unlocked by the NHS Provider again Unlocking the battery compartment X Push the locking bar with the child lock disabler to the other side X Ensure that the child lock disabler is completely inserted X Rotate the shaft to break it off ...

Страница 16: ...g off Open the battery compartment to the first catch Via push button X Turning on or off Press and hold the push button for several seconds Refer to section Controls for the settings of your controls After turning on the previously used volume and hearing program remain set Via remote control X Follow the instructions in the remote control s user guide After turning on the previously used volume ...

Страница 17: ...ment is turned on Remove the batteries if you do not want to use the hearing instruments for several days When the power on delay is activated the hearing instruments turn on after a delay of several seconds During this time you can insert the hearing instruments into your ears without experiencing unpleasant feedback whistling The power on delay can be activated by your NHS Provider ...

Страница 18: ...he ear piece X Carefully push the ear piece in the ear canal X Twist it slightly until it sits well X Lift the hearing instrument and slide it over the top of your ear It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand If you have problems inserting the ear piece use the other hand to gently pull your earlobe downwards Th...

Страница 19: ...ter usage Read more in section Maintenance and care Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation X If you prefer manual volume adjustment press the rocker switch briefly or use a remote control Refer to section Controls for the setting of the rocker switch An optional signal tone can indicate the volume change Once the maximum or minimum ...

Страница 20: ...igure the LED to indicate the program change The LED light flashes once if you change to program 1 twice if you change to program 2 and so on X To change the hearing program press the push button briefly or use a remote control Refer to section Controls for the setting of your controls Refer to section Settings for a list of your hearing programs Your NHS Provider can configure your hearing instru...

Страница 21: ...our hearing instruments can also be used to change for example the sound balance or the tinnitus therapy signal level Sound balance allows you to adjust the bass and treble to your preferences Refer to section Controls for the setting of your controls ...

Страница 22: ...preference You can select different levels from focus to frontal position left picture to middle position center picture to hear all around right picture Prerequisites You need to wear two hearing instruments On one of your hearing instruments the rocker switch needs to be set for the spatial configurator by your NHS Provider Refer to section Controls for the setting of the rocker switch With a su...

Страница 23: ...er rocker switch to focus more to the front or the lower rocker switch to listen to the broader environment Exiting spatial configurator mode X Toggle to the minimum or maximum level An optional signal tone can indicate the minimum and maximum level X Toggle one step further The same signal tone as for changing the hearing program is played indicating that you have exited the spatial configurator ...

Страница 24: ...d Turn the receiver slightly so that the ear is not completely covered Telephone program You may prefer a certain volume when using the phone Ask your NHS Provider to configure a telephone program X Switch to the telephone program whenever you are on the phone If a telephone program is configured for your hearing instruments it is listed in section Settings ...

Страница 25: ...n loop systems by certain signs Ask your NHS Provider to configure a telecoil program X Switch to the telecoil program whenever you are in a place with an audio induction loop If a telecoil program is configured for your hearing instruments it is listed in section Settings Telecoil program and remote control NOTICE For instruments with wireless connectivity When the telecoil program is active the ...

Страница 26: ... situations and for children in classrooms Most FM systems allow for coupling with audio devices like an MP3 player Notes If you want to use an audio shoe a special battery compartment is required Ask your NHS Provider to exchange the battery compartment Ask your NHS Provider to configure your hearing instruments for example Adjust the mix of the audio input signal with surrounding sounds Configur...

Страница 27: ...g to IEC 60065 the IEC Norm for audio video and other electronic devices NOTICE X Hold the audio shoe tightly when you remove the FM receiver Attaching the audio shoe X Open the battery compartment X Pull the cover out The shape of the cover depends on your type of hearing instrument ...

Страница 28: ...28 X Slide the audio shoe in X Ensure that it clicks noticeably in place click X Close the battery compartment ...

Страница 29: ...oe is not attached you can install a cover to prevent dirt and dust from entering the housing X Open the battery compartment X Drag the slider on the audio shoe back and at the same time move the audio shoe downwards to remove it from the device ...

Страница 30: ...30 X Slide the cover in the direction of the arrow into position The shape of the cover depends on your type of hearing instrument X Close the battery compartment ...

Страница 31: ... drying products X For longer periods of non use store your hearing instruments with open battery compartment and batteries removed in a drying system to avoid the adverse effects of moisture Cleaning Your hearing instruments have a protective coating However if not cleaned regularly you may damage the hearing instruments or cause personal injury X Clean your hearing instruments daily with a soft ...

Страница 32: ...to exchange the ear pieces and tubes as needed Cleaning ear pieces X Clean the ear piece upon removal with a soft and dry tissue This prevents cerumen becoming dry and hardening X Never use running water or immerse the ear piece in water Professional maintenance Your NHS Provider can perform a thorough professional cleaning and maintenance Custom made ear pieces and wax filters should be exchanged...

Страница 33: ...instrument the other one is automatically changed too Both hearing instruments automatically adapt to the listening situation simultaneously Wireless functionality enables the use of a remote control Accessories The type of available accessories depends on the instrument type Examples are a remote control an audio streaming device or a smartphone app for remote control Some hearing instrument type...

Страница 34: ...oubleshooting Problem and possible solutions Sound is weak Increase the volume Replace the empty battery Clean the ear piece Hearing instrument emits whistling sounds Reinsert the ear piece until it fits securely Decrease the volume Clean the ear piece Sound is distorted Decrease the volume Replace the empty battery Clean the ear piece Hearing instrument emits signal tones Replace the empty batter...

Страница 35: ... Turn the hearing instrument on Gently close battery compartment completely Replace the empty battery Make sure the battery is inserted correctly Power on delay is active Wait several seconds and check again Consult your NHS Provider if you encounter further problems ...

Страница 36: ...o uk 0123 Based on Document No D00166816 Part No 10959447 Issue 1 05 2018 JN9231 05 2018 Signia GmbH All rights reserved Legal Manufacturer Sivantos GmbH Henri Dunant Strasse 100 91058 Erlangen Germany Phone 49 9131 308 0 ...

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