P456-776B/T
Page 12 of 12
TROUBLESHOOTING GUIDE
PROBLEM
CAUSE
REMEDY
Burner won't light
No Propane Gas at Burner
Check that gas tank valve is open. Turn
control knob to “ON” and push control knob
in. Make sure tank has propane gas.
No Spark at Electrode
Check that AAA battery is installed with
negative (-) end first and has a charge.
Check that the wire is connected to the
ignition module. Check that the electrode
is not cracked or broken.
Lack of oxygen
Remove excess lava rock s or fire ices
from around the ignition well.
Burner won't stay
lit after lighting
Thermocouple not in flame
Thermocouple connection
at the main control valve is
loose
No lava rocks on Burner
Check that the tip of the thermocouple is
even with the top of the ignition well.
Remove any lava rock s from the igntion
well.
Tighten the thermocouple nut at the back
of the valve.
Cover the burner with fire ices per the
instructions.
It is recommended that you contact a qualified service technician if you believe the
appliance is not functioning properly.
