Can not
receive
calls
Make sure that your phone has connected to
network (Check if the network is too busy or
invalid).
Make sure that there is enough money to receive
the call.
Make sure that SIM card is valid.
Check call divert settings and incoming call
barring settings.
The battery
won’t
charge
Make sure that the battery is inserted correctly.
Securely connect the charger to the phone.
Only charge the battery in an environment where
the temperature does not go below -10
℃
or
above 55
℃
.
The battery or charge need to be changed.
Can not
set some
functions
The operation is wrong.
The network providers do not support the
function, or you don’t apply the function.
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