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Note and Safety Information
We use caution and warning statements throughout this book to draw
your
attention to important information.
Warning!
Caution!
This statement appears with information that
is important to protect people and equipment
from damage. Pay very close attention to all
warnings that apply to your application.
This statement appears with information that is
important for protecting your equipment and
performance. Read and follow all cautions that
apply to your application.
Receipt of System Components
When receiving a Sierra mass flow meter, carefully check the outside packing carton
for damage incurred in shipment. If the carton is damaged, notify the local carrier
and submit a report to the factory or distributor. Remove the packing slip and
check that all ordered components are present. Make sure any spare parts or
accessories are not discarded with the packing material. Do not return any
equipment to
the factory without first contacting Sierra Customer Service
.
Technical Assistance
If you encounter a problem with your flow meter, review the configuration
information for each step of the installation, operation, and
setup procedures.
Verify that your settings and adjustments are consistent with factory
recommendations.
Installation and troubleshooting information can be found in
the
manual.
If the problem persists after following the troubleshooting procedures
outlined in the
640S or 780S product manuals, contact Sierra Instruments by fax or by E-mail
(see inside front cover). For urgent phone support you may call (800) 866-0200 or
(831) 373-0200 between 8:00 a.m. and 5:00 p.m. PST. In Europe, contact Sierra
Instruments Europe at +31 20 6145810. In the Asia-Pacific region, contact Sierra
Instruments Asia at +86-21-58798521. When contacting Technical Support, make
sure to include this information:
The flow range, serial number, and Sierra order number (all
marked on the meter nameplate)
The software version (visible at start up)
The problem you are encountering and any corrective action taken
Application information (gas, pressure, temperature and piping