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FREQUENTLY ASKED QUESTIONS

What do I do if the software installation does not start automatically?

If TRU-Install does not start automatically, you can start the installation process manually.

Windows

1.  Double-click My Computer (Windows XP) or Computer (Windows Vista, Windows 7) on your 

desktop.

2.  Click the TRU-Install drive.
3.  Under the TRU-Install drive, open the Win folder and double-click the Setup.exe file. Follow 

the on-screen prompts to install the software.

Mac OS X

If you do not see the Telstra Connection Manager window:
1. Open Finder.
2.  Under Devices, double-click Telstra Connection Manager.
3.  Double-click the installer package.

When do I use the extension cable and clip?

If the orientation of your computer’s USB slot or the thickness of 
your computer are such that pressure is applied to the end or side of 
the modem, you may damage the modem or your computer. In such 
cases, do not insert the modem directly into your computer’s USB slot. 
Use the USB extension cable and notebook computer clip instead.

Содержание Telstra Elite

Страница 1: ...TELSTRA ELITET M MOBILE BROADBAND USB QUICK START GUIDE ...

Страница 2: ......

Страница 3: ...w signal strength microSD card for external data storage External antenna connector microSD slot USB connector Cap LEDs Power Data SIM card slot The following steps will guide you through installing your Telstra Elite Mobile Broadband USB which is designed to operate on Telstra s Next G network This Quick Start Guide includes the following sections Installation page 2 Using the Modem page 4 LED Op...

Страница 4: ...n the Telstra Connection Manager window appears double click the installer package 2 2 1 1 This modem is TRU Install enabled and does not require a CD for installation Remove the cap from the end of the modem and insert the SIM card as shown INSTALLATION You can use your modem with these operating systems Windows XP Windows Vista Windows 7 Windows 64 bit editions are also supported Mac OS X 10 4 1...

Страница 5: ...onnect button in the Connection Manager becomes available Click Connect to connect to your network The first time you run the Connection Manager Mac OS X 10 4 11 1 After clicking Connect open System Preferences and select Network 2 When the New Port Detected message appears click OK 3 Click Apply Now Your modem connects to the network Mac OS X 10 5 1 After clicking Connect the message A new networ...

Страница 6: ...ager software has not started automatically Click the program s icon in the dock or In Finder select Go Applications Telstra Connection Manager and then double click Telstra Connection Manager VIEWING THE USER GUIDE The User Guide provides additional operating information and specifications for the modem In Windows XP select Start Programs Telstra and then double click the PDF file In Windows Vist...

Страница 7: ...g of errors and possible solutions please see the User Guide or Connection Manager online Help Problem Error Solution The device has no power the LED indicator is off Ensure the following The device is properly inserted The computer is turned on and not in standby mode Windows or Sleep mode Mac No service is available the LED indicator is off Try the following Reorient your computer If you are ins...

Страница 8: ...ger Blinking blue The firmware is being updated Do not remove the modem from the computer Blinking amber The modem is searching for service initializing Solid amber Modem error either the modem is having a problem initial izing searching for service or is offline because of a failure Contact your service provider Data Off The modem is unable to detect 2G or 3G service Blinking amber The modem has ...

Страница 9: ... file Follow the on screen prompts to install the software Mac OS X If you do not see the Telstra Connection Manager window 1 Open Finder 2 Under Devices double click Telstra Connection Manager 3 Double click the installer package When do I use the extension cable and clip If the orientation of your computer s USB slot or the thickness of your computer are such that pressure is applied to the end ...

Страница 10: ... when you are in or near a structure that is blocking the signal If you experience dropped connections and Connection Manager signal strength indicator shows one or two bars 100 dBm or lower you should connect the external antenna Need more information Visit www sierrawireless com support under Carrier select Telstra then your product model or call 125 111 ...

Страница 11: ......

Страница 12: ...rra Wireless logo the red wave design and TRU InstallTM are trademarks of Sierra Wireless Windows and Vista are registered trademarks of Microsoft Corporation Mac OS is a trademark of Apple Inc registered in the US and other countries Other trademarks are the property of the respective owners ...

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