9
Unable to connect?
1. Check the physical connection of the modem. (Remove
and reinsert it.)
2. Try another USB port. Do not use a hub or any external
equipment.
Once connected, what do I do if I have trouble
with my email account or Internet browser?
1. Check the browser settings:
a. Select
File
. Ensure there is no check mark next to
“Work Offl ine”.
b. Select
Tools > Internet Options
.
• General
tab. Delete Cookies and Temp fi les, and
clear History.
• Privacy
tab. Disable the Pop-up Blocker.
• Connections tab > LAN
settings. Ensure that all
check boxes are clear (no check marks).
• Advanced
tab. Restore Default settings.
Mac OS X
If you do not see the installer package:
1. Open
Finder
.
2. Under Devices, click
AirCard 326U
.
3. Double-click the installer package.
For additional information about your modem, refer to the
User Guide. In Finder,
select
Applications >
Sierra Wireless > AirCard Watcher.
For additional information, refer to the User Guide. If the
software failed to install, you’ll fi nd the User Guide in
Computer > TRU-Install > Win
(Windows Vista,
Windows 7) or
My Computer > TRU-Install > Win
(Windows XP) .
