5
Frequently asked questions
What do I do if the software installation does not start
automatically?
If TRU-Install does not start automatically, you can start the installation pro-
cess manually.
Windows
1.
Double-click
My Computer
(Windows XP) or
Computer
(Windows Vista) on your
desktop.
2.
Click the
TRU-Install
drive.
3.
Under the TRU-Install drive, open the Win folder and double-click the
Setup.exe file. Follow the on-screen prompts to install the software.
Mac OS X
If you do not see the 3G Watcher window:
1.
Open
Finder
.
2.
Under Devices, double-click
3G Watcher
.
3.
Double-click the installer package.
Does the latest version of Watcher work with my other Sierra
Wireless modems?
Yes, Watcher is backwards compatible with all Sierra Wireless USB and Express-
Card modems. It is not compatible with non-Sierra Wireless products. You can set
Watcher to automatically check for updates. For more information, see the Watcher
Help (select
Help > Help topics
).
When do I use the extension cable?
If the orientation of your computer’s USB slot or the thickness of your computer are
such that pressure is applied to the end or side of the modem, you may damage the
modem or your computer. In such cases, do not insert the modem directly into your
computer’s USB slot. Use the USB extension cable instead.
2131222_Generic USB306_7_8_9 QSG_r1.0.indd BDY7
2131222_Generic USB306_7_8_9 QSG_r1.0.indd BDY7
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24/06/2009 1:13:39 PM
