en
Faults and what to do about them
38
Note:
If you cannot rectify the fault yourself by turning the dryer off and on, please
contact our after-sales service.
Laundry is not dried cor-
rectly or is still too damp.
■
After the end of the programme, warm laundry feels damper than it actually
is. Spread the laundry out and allow the heat to disperse.
■
Finely adjust the dryness level – this extends the drying time but does not
increase the temperature. Your laundry will become drier
■
Select a programme with a longer drying time or increase the drying level.
This does not increase the temperature.
■
Select a timed programme for subsequent drying of laundry that is still
damp
■
If you have exceeded the maximum load for the programme, the laundry
may not be dried properly.
■
Clean the moisture sensor in the drum. The sensor may become covered by
a fine layer of limescale or residues of detergents and care products which
then impair its function. Your laundry is not being dried correctly
.
■
Drying has been interrupted as a result of a power cut, because the conden-
sate container is full or because the maximum drying time has been
exceeded.
Note:
See also the laundry tips
Drying time too long?
■
The fluff filter may be dirty and cause a longer drying time. Clean the fluff fil-
ter.
■
If the air inlet on the dryer is blocked or not freely accessible, this may
increase the drying time. Make sure that the air inlet remains unobstructed.
■
If the ambient temperature is higher than 35 °C, this may extend the drying
time.
■
Insufficient air circulation in the room may increase the drying time. Venti-
late the room.
Display panel goes off
and Start button flashes.
Not a fault. Energy saving mode is active
Residual water in
the condensate con-
tainer despite the dryer
being connected to
the condensation drain*.
Not a fault. If the condensation drain is installed, residual water remains in
the condensate container due to the dryer's self-cleaning function.
Humidity in the room
increases.
Not a fault. Make sure the room is sufficiently ventilated.
Power cut.
The drying programme is interrupted. Remove the laundry and spread it out,
or restart the programme.
Unusual noises when
drying.
Not a fault. Noises are produced by the automatic cleaning of the heat
exchanger
The dryer feels cold
despite drying.
Not a fault. The dryer can dry efficiently at low temperatures using a heat pump.
Faults
Cause/remedy
* depending on the model
