Troubleshooting
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17 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
Cause and troubleshooting
"Hot" and the drum
rotates.
Cooling process active.
1.
Not a fault.
2.
Do not change the programme during the cooling
process.
Note:
The cooling process takes up to 10 minutes.
You can continue to operate the appliance.
Humming noise.
Compressor active.
▶
Not a fault – normal operating noise.
The display goes out
and
Start Reload
flashes.
Energy-saving mode is active
▶
Press any button.
a
The symbol lights up again.
"CrE"
After a period of operation, the appliance automatic-
ally recommends that you run the basic appliance
care programme.
▶
"Running the basic appliance care programme
Fluff filter is soiled.
▶
"Cleaning the fluff filter", Page 30
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
