Troubleshooting
en
63
Fault
Cause
troubleshooting
Creasing.
The wrong programme is se-
lected for the type of fabric.
▶
Select the programmes that are
suitable for the type of fabric.
Detergent or fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
Too much detergent/fabric
softener in the detergent
drawer.
▶
When dosing liquid detergent and
fabric softener, observe the mark-
ing in the detergent drawer and do
not dose above this.
The spin result is not satis-
factory. The laundry is too
wet/too damp.
A low spin speed is selected.
▶
The next time you run a wash cycle,
set a higher spin speed.
▶
Start the
Spin
programme.
Less Ironing
is activated.
▶
Select the programmes that are
suitable for the type of fabric.
The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the
drum.
Note:
Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
▶
Start the
Spin
programme.
Detergent residue on the
damp washing.
Detergents may contain wa-
ter-insoluble substances that
deposit on the laundry.
▶
Start the
Rinse
programme.
Detergent residue on the dry
laundry.
Detergents may contain wa-
ter-insoluble substances that
deposit on the laundry.
▶
Brush out the laundry after washing
and drying.
Home Connect problem
Fault
Cause
troubleshooting
HomeConnect is not work-
ing correctly.
Different causes are pos-
sible.
▶
Go to www.home-connect.com.
No connection to the home
network.
Wi-Fi is switched off.
▶
"Activating Wi-Fi on the appli-
Wi-Fi is activated but a con-
nection to your home net-
work cannot be established.
1.
Ensure that the home network is
available.
2.
Reconnect the appliance to the
home network.
"Connecting the appliance to a
WLAN home network (Wi-Fi) with
WPS function", Page 47
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