en
Troubleshooting
56
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting in-
formation before contacting Customer Service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the manu-
facturer, the manufacturer's Customer Service or a similarly qualified person in
order to prevent any risk.
Error code / Fault display / Signal
Errors
Cause
Troubleshooting
The display goes out and
ini-
cio / pausa + carga
flashes.
Energy-saving mode is active
▶
Press any button.
a
The symbol lights up again.
"E:30 / -80"
Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain hose
is caught or jammed.
▶
Ensure that the drain pipe and water
drain hose are not kinked or trapped.
Drain pump is blocked.
▶
The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a max-
imum height of 1 metre.
"E:36 / -25 / -26"
Drain pump is blocked.
▶
"E:60 / -2B"
The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the drum.
Note:
Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
"E:10 / -10"
The filter in the water inflow is
blocked.
▶
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked
or jammed.
▶
Ensure that the water inlet hose is not
kinked or jammed.
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