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Faults and what to do about them.

Faults and what to do about them.

Faults

Cause/remedy

Water is leaking from the

machine.

■

Attach the drain hose correctly or replace it.

■

Tighten the threaded joint on the supply hose.

The appliance is not filling

with water.
Detergent is not being

dispensed.

■

Have you pressed the

button?

■

Is the tap turned on?

■

Could the filter be clogged? Clean the filter.

Page 47

■

Is the supply hose kinked or trapped?

The door will not open.

■

The safety function is activated. Have you stopped the programme?

Page 42

■

Is the

childproof lock activated? Deactivate it.

Page 41

■

selected (Rinse Stop = no final spin)?

Page 42

■

Can the door only be opened by the emergency release?

Page 48

■

When switching from a programme that uses active oxygen to one that

does not, the door will remain locked for up to 25 minutes until there is no

longer any active oxygen in the drum.

The programme will not

start.

■

Have you pressed the

Finish in

button?

■

Is the door closed?

■

Is the

childproof lock activated? Deactivate it.

Page 41

The drum briefly jerks or

judders after the

programme has started.

Not a fault – the internal motor test may cause the drum to jerk or judder briefly

when the wash programme starts.

The water is not draining.

■

selected (Rinse Stop = no final spin)?

Page 42

■

Clean the drain pump.

Page 46

■

Clean the drain pipe and/or the drain hose.

Water is not visible in the

drum.

Not a fault – the water is below the visible area.

The spin result is not

satisfactory.
Laundry wet/too damp.

■

Not a fault – the unbalanced load detection system has interrupted the spin

cycle because the laundry is unevenly distributed.

Distribute small and large items of laundry evenly in the drum.

■

Less Ironing

selected (depending on the model)?

Page 37

■

Is the selected speed too low?

The appliance restarts the

spin cycle several times.

Not a fault – the unbalanced load detection system is adjusting an imbalance.

The programme is taking

longer than usual.

■

Not a fault – the unbalanced load detection system is adjusting an

imbalance by repeatedly redistributing the laundry.

■

Not a fault – the foam detection system is on – a rinse cycle has been

activated.

The length of the

programme changes

during the wash cycle.

Not a fault – the programme sequence is optimised for the specific washing

process. This may change the length of the programme shown on the display

panel.

Содержание WM16W760ME

Страница 1: ...Register your product online siemens home bsh group com welcome en QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM16W760ME ...

Страница 2: ...If the operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution...

Страница 3: ...e and cable lengths 17 Water inlet 18 Water outlet 19 Levelling 20 Electrical connection 20 Before using the appliance for the first time 21 Transportation 22 Y Main points in brief 23 Getting to know the appliance 24 Washing machine 24 Control panel 25 Display panel 26 Z Laundry 28 Prepare the laundry 28 Sorting laundry 28 C Detergent 29 Correct selection of detergent 29 Saving energy and deterge...

Страница 4: ...utomatic switch off 43 Switching the drum care information signal on off 43 Exiting setting mode 43 H Sensors 44 Automatic load sensing 44 Unbalanced load detection system 44 AquaSensor 44 2 Cleaning and maintenance 44 Machine housing control panel 45 Drum 45 Descaling 45 Detergent drawer and housing 45 The drain pump is blocked emergency draining 46 The drain hose at the siphon is blocked 46 Filt...

Страница 5: ...is outside of the scope of its intended application and is forbidden This appliance is suitable for operation with mains water and commercially available detergents and care products must be suitable for use in washing machines This appliance is intended for use up to a maximum height of 4000 metres above sea level Before you switch on the appliance Check that there is no visible damage to the app...

Страница 6: ...by persons with a lack of experience or knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leav...

Страница 7: ...e skin irritation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products Keep detergents and care products out of the reach of children Installation Warning Risk of electric shock fire material damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your power sock...

Страница 8: ... and must not come into contact with any heat sources Warning Risk of fire material damage damage to the appliance The use of extension cords or power strips may result in fire due to overheating or short circuiting Connect the appliance directly to an earthed socket that has been correctly installed Do not use extension cords power strips or multi way couplers Warning Risk of injury material dama...

Страница 9: ...eed 1000 kPa 10 bar Materialdamage damagetotheappliance If the water hoses are altered or damaged this may result in material damage or damage to the appliance The water hoses must not be kinked crushed altered or severed Materialdamage damagetotheappliance The use of hoses supplied by other brands to connect to the water supply may result in material damage or damage to the appliance Use the hose...

Страница 10: ...he appliance door when it is open Riskofinjury If you climb onto the appliance the worktop may break which may result in injury Do not climb onto the appliance Riskofinjury If you reach into the drum while it is still rotating you risk injuring your hands Wait until the drum has stopped rotating Warning Risk of scalding When washing at high temperatures there is a risk of scalding if you come into...

Страница 11: ... agent into the appliance this may result in material damage or damage to the appliance Use detergents care products cleaning agents and softeners in accordance with the manufacturers instructions Cleaning Maintenance Warning Risk of death The appliance is powered by electricity There is a risk of electric shock if you come into contact with live components Therefore please note Switch off the app...

Страница 12: ...ge to the appliance The use of spare parts and accessories supplied by other brands is dangerous and may result in injury material damage or damage to the appliance For safety reasons use genuine spare parts and accessories only Caution Material damage damage to the appliance Cleaning agents and agents for pretreating laundry e g stain removers prewash sprays etc may cause damage if they come into...

Страница 13: ... programmes when choosing your programme settings and decide on an energy and water saving programme setting Energy saving mode The display panel lighting goes out after a few minutes and the Ü button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the appliance is not operated for a prolonged period it may aut...

Страница 14: ...required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet 3 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 m...

Страница 15: ...ure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and...

Страница 16: ...cks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the scre...

Страница 17: ...re available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 00353925 PD FP a FP a FP a FP a FP PD FP a FP a FP ...

Страница 18: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Страница 19: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Страница 20: ...and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating plate The washing machine is only connected to an alternating current supply via a properly installed earthed socket The mains plug fits the socket The cable cross section is adequate The earthing system is properly installe...

Страница 21: ... film from the control panel 3 Plug in the mains plug 4 Turn on the tap Running the programme without laundry 1 Switch on the appliance 2 Close the door do not load any laundry 3 Set the ä Drum Clean î 90 C programme 4 Open the detergent drawer 5 Pour approximately 1 litre of water into compartment II 6 Pour standard washing powder into compartment II Note To prevent foaming only use half the amou...

Страница 22: ...rgency draining 5 Remove the hoses Fitting the transportation securing means 1 Remove the covers and keep them in a safe place If required use a screwdriver 2 Insert all four sleeves Clip the mains cable securely in the holders Insert the transportation securing bolts and tighten them with a wrench WAF 13 Before switching on the appliance again Notes The transport braces must be removed Pour appro...

Страница 23: ...s 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 Add detergent If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Страница 24: ...ow the appliance 24 Getting to know the appliance GettingtoknowtheapplianceWashing machine 6 7 Detergent drawer Page 39 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Страница 25: ...ing æ sensoFresh Intensity î Ü button for Starting a programme Interrupting a programme e g to add items of laundry Page 41 Cancelling a programme Page 42 H Changing the default programme settings Page 36 Temperature Temp C Spin speed Spin 0 Finish in Finish in 5 P Child lock w 3 sec to prevent the set functions from being changed accidentally To do so press the Finish in Finish in 5 and buttons a...

Страница 26: ...odel 0 no spin cycle draining only Page 36 Rinse Stop Page 36 8 Finish in e g 2 30 Programme duration depends on the programme selection in h min hours minutes End time preselection 1 24 h Programme ends after h h hours Load recommendation e g kg 9 depending on the selected programme Information on energy and water consumption Page 13 w Water consumption display Energy consumption display ...

Страница 27: ...flashes When the programme has started The washing machine door is not closed properly Tap lights up Tap not turned on no water pressure flashes Water pressure too low may increase the programme duration Childproof lock Page 41 w lights up Childproof lock activated w flashes Childproof lock activated programme selector adjusted Foam detection function o lights up Page 40 Fault display E Page 49 Si...

Страница 28: ...items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 29 Light Do not prewash select the speedPerfect G setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soa...

Страница 29: ...ilk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information...

Страница 30: ...Ž 90 C 0 1600 rpm ecoPerfect speedPerfect G Prewash Extra Rinse l Less Ironing æ t Cottons Eco ü Hard wearing fabrics heat resistant fabrics made of cotton or linen Energy optimised washing by reducing the temperature while achieving a comparable washing result for the Î Cottons programme Note The washing temperature is lower than the selected temperature If you want to achieve a higher water temp...

Страница 31: ...ith longer pauses in the programme during which the items rest in the water Notes Wool is of animal origin e g angora alpaca llama sheep Use a detergent that is suitable for machine washing wool Max 2 kg Ž 40 C 0 800 rpm q Rinse 0 Spin p Empty Combined extra programme for rinsing and spinning the laundry and draining the rinsing water Note The Extra Rinse l button is activated at the factory for t...

Страница 32: ...rogramme e g before using the appliance for the first time if you regularly wash at low temperatures 40 C or lower or if there are odours due to a long absence Notes The ä Drum Clean î indicator lamp flashes when you use have not used a programme at 60 C or higher for a long time Run the programme without laundry Use washing powder or a detergent containing bleach To prevent foaming only use half ...

Страница 33: ...ofing of membrane coated weatherproof and outdoor clothing or water resistant fabrics 1 Select a programme 2 Add special detergent for outdoor clothing to compartment II 3 Add a waterproofing agent max 170 ml to compartment i 4 Press the Ü button After treat the laundry in accordance with the manufacturer s instructions Notes Use a special detergent suitable for machine washing and dose in accorda...

Страница 34: ...800 rpm ecoPerfect speedPerfect G Extra Rinse l k Shirts Business Non iron shirts or blouses made of cotton linen synthetic fibres or blended fabrics Notes Shirts blouses are only given a short spin on the Less Ironing æ setting Hang them up to dry while still dripping wet Self smoothing effect Use the Y Delicate Silk programme to wash shirts blouses made of silk or delicate fabrics Max 2 kg Ž 60 ...

Страница 35: ...fferent one the door will remain locked until there is no longer any active oxygen in the drum This make take up to 25 minutes The two symbols Ï and î will flash during this time The door will then unlock automatically Starching Note Laundry should not be treated with fabric softener Liquid starch can be used to stiffen fabrics particularly in the Rinse and Cottons programmes Measure starch into c...

Страница 36: ... ended To continue end the programme Page 42 The maximum speed that can be set depends on the model and programme that has been selected Finish in Finish in 5 Before starting the programme you can preselect the programme end Ready in time in hourly increments h hour up to a maximum of 24 hours To do this 1 Select a programme The programme duration is displayed for the selected programme e g 2 30 h...

Страница 37: ...h the selected programme without the ecoPerfect setting Prewash For heavily soiled laundry Note Pour detergent into compartments I and II Extra Rinse l Additional rinse cycle for particularly sensitive skin and or for areas with very soft water Less Ironing æ Reduces creasing thanks to a special spin sequence followed by fluffing and reduced spin speed Note The washing s residual moisture is incre...

Страница 38: ... switching on the appliance after opening and closing the door and after starting the programme The light switches off automatically Placing laundry into the drum Warning Danger of death Items of laundry pretreated with cleaning agents that contain solvents e g stain remover cleaning solvent may cause an explosion after being loaded into the washing machine Hand rinse these items of laundry thorou...

Страница 39: ...ontact with detergents or care products If accidentally swallowed seek medical advice Note Dilute viscous fabric softener and fabric conditioner with a little water This prevents blockages in the washing machine s piping Pour the detergent and care products into the appropriate compartments 1 Pull out the detergent drawer as far as possible 2 Add detergent and or care products 3 Close the detergen...

Страница 40: ...ing process to your items of laundry The settings can be selected or deselected depending on the programme progress The button indicator lamps light up if a setting is activated The settings are not saved after switching off the washing machine Additional programme settings Page 37 Start the programme Press the Ü button The indicator lamp lights up and the programme starts The display panel shows ...

Страница 41: ...ay panel Both the P and Ï symbols light up it is possible to add laundry P lights up it is not possible to add laundry To continue the programme press the Ü button The programme continues automatically Notes Do not leave the door open for too long when adding laundry as water from the laundry may leak out For safety reasons the door remains locked when the water level or temperature is high while ...

Страница 42: ...Ü button or Changing the spin speed or setting the programme selector to p Empty and then pressing the Ü button Programme end 0 and Ï appear in the display panel The Ü button indicator lamp is off Removing laundry switching off the appliance 1 Open the door and remove the laundry 2 Press the button The appliance is switched off 3 Turn off the tap Note Not required for Aqua Stop models Notes Do not...

Страница 43: ...ars in the display panel You can now change the settings Changing the signal volume Use the Finish in or button to change the following settings at the corresponding programme selector positions 2 The volume of the information signals and or 3 The volume of the button signals Exit setting mode or Selecting deselecting the appliance automatic switch off With the programme selector in position 4 pre...

Страница 44: ... The duration and the number of rinse cycles depend on the turbidity of the water 2 Cleaning and maintenance Cleaningandmaintenance Warning Danger of death There is a risk of electric shock if you touch live components Switch off the appliance and pull out the mains plug Warning Risk of poisoning Toxic vapours can be produced by cleaning agents that contain solvents e g cleaning solvent Do not use...

Страница 45: ...ollow the manufacturer s instructions for the descaling agent Suitable descalers can be obtained via our website or from customer services Page 52 Detergent drawer and housing If the washing machine contains detergent or fabric softener residues 1 Pull out the detergent drawer Press down the insert and fully remove the drawer 2 To remove the insert Push the insert upwards from below with your fing...

Страница 46: ...he retainer 5 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate Refit the pump cover and screw it on tightly The handle must be in a vertical position 6 Place the service flap back on lock it into place and close it Note To prevent unused detergent from flowing straight into the d...

Страница 47: ... to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter 1 Disconnect the hose from the tap Clean the filter with a small brush 2 For standard and Aqua Secure models clean the filter on the rear of the appliance Remove the hose from the rear of the appliance Use pliers to remove the filter and then clean it 3 Connect the ...

Страница 48: ...e drum while it is still turning may cause hand injuries Do not reach into the drum when it is turning Wait until the drum has stopped turning Warning Irritation of the respiratory tract Any active oxygen that is emitted may irritate the mucosa and cause eyes to water Do not open the door using the emergency release if a programme is running with active oxygen Wait until there is no active oxygen ...

Страница 49: ... w The childproof lock is activated deactivate it Page 41 o is lit Too much foam has been detected and additional wash cycles have been activated Add less detergent to the next wash cycle with the same load The indicator light for the ä Drum Clean î programme is flashing Run the ä Drum Clean î 90 C programme or a 60 C programme with standard washing powder to clean and care for the drum and the ou...

Страница 50: ...he programme has started Not a fault the internal motor test may cause the drum to jerk or judder briefly when the wash programme starts The water is not draining Is selected Rinse Stop no final spin Page 42 Clean the drain pump Page 46 Clean the drain pipe and or the drain hose Water is not visible in the drum Not a fault the water is below the visible area The spin result is not satisfactory Lau...

Страница 51: ...e been a power failure Have the fuses blown has the circuit breaker tripped Switch on the circuit breaker replace the fuses If the fault occurs repeatedly call the after sales service There are noises after the programme starts sensoFresh î Not a fault the appliance is filled with water to create mist operating noises from the fan and pump can be heard when it is doing this Water stains on dry lau...

Страница 52: ...ssistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spare parts P appears on the display panel when the cycle is paused The water level is too high It is not possible to add laundry Close the door immediately if necessary Press the Ü button to resume the programme P and Ï appear on the display panel when the cycle is paused The door is ...

Страница 53: ...41 l _ h sensoFresh î 1 kg 0 01 kWh 0 l h sensoFresh î sensoFresh Intensity î 1 kg 0 02 kWh 0 l _ h Hygiene î 4 kg 0 61 kWh 44 l 1 _ h Drum Clean î 0 kg 1 41 kWh 27 l 1 h Programme Approximate information on the residual moisture WM16W WM14W WM12W WM10W Max 1600 rpm Max 1400 rpm Max 1200 rpm Max 1000 rpm Î Cottons 44 48 53 62 Ó Easy Care 40 40 40 40 Y Delicate Silk 30 30 30 30 Í Wool 45 45 45 45 O...

Страница 54: ...r Power consumption when switched off 0 12 W Power consumption when left on 0 43 W Standard programmes for cottons in accordance with Regulation EU no 1015 2010 Programme temperature Load Approximate programme duration t Cottons Eco ü ú 9 kg 4 _ h t Cottons Eco ü ú 4 5 kg 4 h t Cottons Eco ü û 4 5 kg 4 h Programme setting at maximum speed for testing and energy labelling in accordance with Directi...

Страница 55: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Страница 56: ...WXUHG E 6 DXVJHUlWH PE XQGHU 7UDGHPDUN LFHQVH RI 6LHPHQV Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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