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42

Customer service

If you cannot rectify the fault yourself, 

Faults, what to 

do?

~

 Page 40

, please contact our customer service. We will 

always finds a suitable solution to avoid unnecessary visits by 

technicians.
Please give customer service the product number (E-Nr.) and the 

production number (FD) of the appliance.

Rely on the competence of the manufacturer.

 

Contact us. You can therefore be sure that the repair is carried 

out by trained service technicians who carry original spare parts.

These instructions can be 

found on: inside of 

washing machine door */

open service flap * and 

rear of the appliance.

* depending on model

Product number

Production number

(1U

)'

Содержание WM14Y790GC

Страница 1: ...Register your product online siemens home com welcome en DVKLQJ PDFKLQH QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM14Y790GC ...

Страница 2: ...he operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules m Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries m Caution...

Страница 3: ...e overview 22 Ø Programme settings options 28 Ø Anti stain system 30 Ø Consumption values 31 Ø Appliance settings 32 Ø Sensors Your washing machine is so intelligent 33 Cleaning and maintenance Ø Care and maintenance 34 Ø Emergency release 38 Ø Information on the display panel 39 Ø Faults what to do 40 Ø Customer service 42 Installing the appliance Ø Standard accessories 43 Ø Installation 45 Ø Rem...

Страница 4: ...rgents cleaning aids cleaning products and cleaning agents always follow the manufacturer s instructions Ø The washing machine may be operated by children from 8 years of age by persons who have limited physical sensory or mental abilities and by persons who have inadequate experience or knowledge provided they are supervised or have been instructed by a responsible person Ø Keep pets away from th...

Страница 5: ...any cleaning or maintenance work without supervision When playing children may become entangled in the packaging film and packaging parts or pull them over their heads and suffocate Keep packaging plastic film and packaging parts out of the reach of children When washing at high temperatures the glass of the washing machine door becomes hot Prevent children from touching the hot washing machine do...

Страница 6: ...k off or washing machine may overturn Do not lean on the open washing machine door m Caution Danger when reaching into gripping the rotating drum If you reach into the rotating drum you may injure your hands Do not grip the rotating drum Wait until the drum stops rotating m Caution Risk of coming into contact with liquid detergents care products If the detergent drawer is opened while the washing ...

Страница 7: ... mix of energy saving and washing results Ø Automatic switch off If the appliance is not operated for a prolonged period it automatically switches off before the programme starts and when the programme has ended to save energy Switch on by pressing main switch button Ø If the washing is then dried in the tumble dryer select spin speed according to the instructions of the dryer manufacturer Dispose...

Страница 8: ...ed maximum load 3 Dosage 70 ú Please load laundry max 8kg Open the detergent drawer Dose detergent according to dosing recommendation Close the washing machine door FODFN 4 If required change programme settings of the selected programme and select programme settings options Select Start Reload Ü 5 v Finished remove washing End of the programme For switching the machine on press the button Turn off...

Страница 9: ...9 Getting to know your appliance HWHUJHQW GUDZHU FODFN 2SHUDWLQJ HOHPHQWV LVSOD HOHPHQWV UXP OLJKW GHSHQGLQJ RQ PRGHO RRU 6HUYLFH IODS 2SHQLQJ DQG FORVLQJ WKH GRRU 6HUYLFH IODS ...

Страница 10: ...els with insert for liquid detergent The detergent drawer features an insert which is used as a dosing aid for liquid detergent Do not use insert For gel like detergents and washing powders For programmes with Prewash or Finish in option Position insert for dosing liquid detergent Completely remove detergent drawer Push insert forwards For models without insert for liquid detergent Dose liquid det...

Страница 11: ...ge 16 Page 28 l Select Options button for additional programme options Page 17 Overview of all options Page 29 m Select ecoPerfect or speedPerfect G button Page 16 Page 28 n Select Anti Stain System ã button for stain selection Page 16 Overview of all stains Page 30 o Start wash programme Select Start Reload Ü button to start interrupt and cancel the programme e g reload washing p Change appliance...

Страница 12: ...ructions Keep detergents and agents for the pretreatment of washing e g stain remover prewash sprays away from the surfaces of the washing machine Using a damp cloth immediately remove any fine spray residue and other residue droplets Empty pockets Remove metal parts paper clips etc Wash delicates in the net bag tights underwired bras Close zips button up covers Brush sand out of pockets and colla...

Страница 13: ... load display may malfunction Page 33 3 Press the button The appliance is switched on The Siemens logo is indicated on the display panel and all programme indicator lamps are lit Then always the Cottons programme preset at the factory is displayed Displays for the Cottons programme The indicator lamp is lit on the programme selector and the main menu for the selected programme is indicated on the ...

Страница 14: ... a tick Wait or back by pressing Main menu button selected programme is indicated on the display panel To change the programme select button under the black highlighted programme and change programme 5 Insert the washing The load screen for the selected programme e g for Cottons is indicated on the display panel The load screen is indicated when the door is opened or when the amount of washing is ...

Страница 15: ...f washing in the washing machine a dosing recommendation is indicated on the display panel Soiling Water hardness ask your water supply company Manufacturer s instructions When dosing all detergents cleaning aids cleaning products and cleaning agents always follow the manufacturer s instructions Dilute viscous fabric softener and fabric conditioner with water Prevents blockage of the overflow 5 Ch...

Страница 16: ...duration requires changing e g due to changes in the programme settings options foam detection unbalanced load detection the load or soiling Ø ecoPerfect Energy optimised washing by reducing the temperature while achieving a consistent washing result When selected the display lamp is lit The washing temperature is lower than the selected temperature For special hygiene requirements the Hygiene pro...

Страница 17: ...t option by pressing the two buttons displayed on the left Select deselect option by pressing the two buttons displayed on the right The selected options are immediately active In the case of multi level settings keep touching the buttons to run through the settings automatically Wait or back to the main menu by pressing ß Options button 6 Starting the programme Ø Select Start Reload Ü The indicat...

Страница 18: ...d Ø Load adjust active Page 33 Ø Prewash wash rinse spin drain are displayed during the wash cycle Ø Extra rinse foam Page 20 Ø Other displays Page 39 During washing Ø Childlock To prevent the set functions of the washing machine from being accidentally changed the childproof lock can be activated Activate deactivate press Finish in for approx 5 seconds Display panel goes back to the Main menu aft...

Страница 19: ... active during relosding Do not leave washing machine door open for a prolonged period water could run out of the washing Ø Changing the programme sequence if you have mistakenly started a wrong programme 1 Select Start Reload Ü 2 Select another programme 3 Select Start Reload Ü The new programme starts from the beginning Ø Cancelling the programme For programmes at high temperature 1 Select Start...

Страница 20: ...ay panel If Foam has been detected is also indicated on the display panel the washing machine has detected too much foam during the wash programme and therefore automatically activates additional rinse cycles to eliminate the foam Dose less detergent in the next wash cycle with the same load Rinse hold reached Select spin or drain and then start Spin Drain b b v Finished remove washing ...

Страница 21: ...gent drawer and door open so that residual water can evaporate Before switching the machine off Always remove the washing Otherwise the load display may malfunction Always wait until the programme ends as the appliance could still be locked Then switch the appliance on and wait for the unlocking device 2 Press the button Appliance is switched off 3 Turn off the water tap Not required for Aqua Stop...

Страница 22: ...les made of cotton or linen reduced load for speedPerfect G option max 8 kg 5 kg cold 60 90 C 0 1400 1600 rpm G ã æ l z ç at æ 0 800 rpm Easy Care Textiles made of synthetic materials or blended fabrics max 4 kg cold 40 60 C 0 1200 rpm G ã æ l z ç at æ 0 600 800 rpm Mixed Fabrics Mixed load consisting of textiles made of cotton and synthetics max 4 kg cold 40 C 0 1400 1600 rpm G ã æ l z ç at æ 0 6...

Страница 23: ...ndard or mild detergent please observe care labels Measure detergent sparingly max 2 5 kg cold 40 90 C 0 1000 1200 rpm G ã l z Memory 1 and 2 To save frequently used individual programme settings Saving Settings as selected programme Dark Wash Jeans Dark textiles made of cotton and dark easy care textiles Wash textiles inside out max 3 5 kg cold 30 40 C 0 800 1200 rpm G ã æ l z ç at æ 0 600 800 rp...

Страница 24: ...ton or linen Especially suitable for increased hygienic demands or particularly sensitive skin on account of prolonged washing at a defined temperature with a higher water level and longer rinsing cycle reduced load for speedPerfect G option max 7 5 kg 5 kg cold 60 C 0 1200 1600 rpm G ã æ l z ç at æ 0 800 rpm Shirts Business Non iron shirts Blouses made of cotton linen synthetics fibres or blended...

Страница 25: ...washing remove all fabric softener residue from detergent drawer all dispensers max 2 kg cold 30 40 C 0 800 rpm G ã æ l z ç at æ 0 600 rpm Down Wear Machine washable textiles filled with down pillows blankets or duvets Wash large items individually Use mild detergent Meter detergent sparingly max 2 kg cold 40 60 C 0 1200 rpm G ã l z Rinse Extra rinse with spin 0 1200 1600 rpm æ l z ç at æ 0 800 rp...

Страница 26: ...26 Drain the rinsing water when Rinse stop without final spin is actuated Additional Programs The presettings of the programmes are highlighted in bold Programme Type of washing Options information ...

Страница 27: ...ld not be treated with fabric softener Liquid starch can be used in all wash programmes Pour starch into the dispenser M according to manufacturer s specifications if required clean beforehand Dyeing Discolouring Dye in household quantities only Salt may attack stainless steel Observe specifications of the dye manufacturer Do not discolourwashing in the washing machine Soaking Pour soaking agent d...

Страница 28: ... on the programme and model Spin Finish in Delays the Finished in time end of programme Before the programme starts the end of the pro gramme can be preselected in h steps up to maxi mum 24h When the programme has started the preselected time is displayed e g for 8h and counts down until the wash programme starts Then the programme du ration is displayed e g 2 30h When the programme has started th...

Страница 29: ...l rinse cycles depending on the programme prolonged programme duration Recommended application for particularly sensitive skin or and in areas with very soft water Water Plus on off Increased water level more gentle treatment of the washing Rinse Hold on off The washing remains in the water after the last rinse cycle End the programme Page 20 Silent Wash on off Reduced noise values by special wash...

Страница 30: ...eated optimally The treatment of two stains explained in the following example For the other stains we have developed comparable solutions in intensive studies Selectable treatment of stains ë blood Blood is first dissolved in cold water then the selected wash programme starts í egg Egg particles are removed by soaking in the lukewarm water bath selecting a wash cycle with a high water level and r...

Страница 31: ...k 30 C 2 kg 0 15 kWh 34 l _ h Wool 30 C 2 kg 0 19 kWh 39 l _ h Programme Additonal function Load Annual energy consumption Annual water consumption Cottons 40 60 C ecoPerfect 8 4 kg 89 kWh 10500 l Programme setting for testing and energy labelling according to directive 2010 30 EU with cold water 15 C The values may deviate from the stated values depending on water pressure and hardness room tempe...

Страница 32: ...wledged by a tick Ø Wait or hold down Basic Settings 3 sec buttons again Settings are retained after appliance is switched off language end signal off è button signal b c b c Settings Set values Notes end signal off quiet medium loud very loud Adjust volume of the end signal button signal off quiet medium loud very loud Adjust volume of the button signals Auto power off of the appliance in 15 30 6...

Страница 33: ... panel To ensure that the load sensor measures all the laundry the drum must be empty before the washing machine is switched on Dosing recommendation The dosing recommendation indicates a recommended detergent dosage as a depending on the selected programme and the detected load The indicated refers to the recommendation of the detergent manufacturer By observing the recommended dosage you will pr...

Страница 34: ...eaning agents e g petroleum ether are used on the washing machine the surfaces may be damaged Do not use solvent based cleaning agents Machine housing Control panel Ø Remove detergent residue immediately Ø Wipe with a soft damp cloth Ø Do not clean the appliance with a water jet Drum Use chlorine free cleaning agent not steel wool If there is an odour in the washing machine run Cottons 90 C progra...

Страница 35: ...ition push cylinder onto guide pin 5 Insert detergent drawer Leave detergent drawer open so that residual water can evaporate Drain pump blocked m Warning Danger of scalding Wash liquor is hot when washing at high temperatures You may be scalded if you touch the hot wash liquor Allow wash liquor to cool down Turn the tap off to prevent more water from flowing in and to ensure that it is drained vi...

Страница 36: ...e 6 Reinsert and screw on pump cover Handle should be vertical 7 Insert service flap 1 engage 2 and close 3 To prevent unused detergent from flowing into the outlet during the next wash cycle Pour approx 1 litre of water into dispenser II and start the Drain programme Drainage hose on the siphon blocked 1 Switch off the appliance Pull out the mains plug Note Residual water may run out 2 Loosen hos...

Страница 37: ...load Ü Leave programme for approx 40 seconds 4 Press the button Appliance is switched off Pull out the mains plug 5 Clean the filter Disconnect the hose from the water tap Clean filter with small brush and or for standard and Aqua Secure models Remove hose from the rear of the appliance Take out filter with pliers and clean 6 Connect the hose and check for leaks ...

Страница 38: ...leave to cool down m Caution Danger when reaching into gripping the rotating drum If you reach into the rotating drum you may injure your hands Do not grip the rotating drum Wait until the drum stops rotating m Caution Water damage possible Leaking water may cause damage Do not open the door if you can still see water through the glass 1 Switch off the appliance Pull out the mains plug 2 Drain the...

Страница 39: ...e 36 Pause Reload is not possible Water level or temperature is too high Select Start Reload Ü to continue the programme Door cannot be unlocked Water level or temperature is too high Water level or temperature is too high Select Start Reload Ü to continue the programme aquaStop has been activated Please call customer service not applicable without Aqua Stop Water in the base pan appliance leaking...

Страница 40: ...age hose Water not visible in the drum Not a fault water below the visible area Spin result not satisfactory Washing wet too damp Not a fault unbalanced load detection system has stopped the spin cycle washing unevenly distributed Distribute small and large items of washing in the drum Less Ironing æ selected Page 29 Too low speed selected Page 22 Spin cycle actuated several times Not a fault unba...

Страница 41: ...s are switched on Detergent residue on the washing Occasionally phosphate free detergents contain water insoluble residue Select Rinsing or brush the laundry after washing In the pause status Start Reload Ü flashes very quickly and a signal sounds Water level too high Washing cannot be reloaded Immediately close washing machine door Select Start Reload Ü to continue the programme If a fault cannot...

Страница 42: ...stomer service the product number E Nr and the production number FD of the appliance Rely on the competence of the manufacturer Contact us You can therefore be sure that the repair is carried out by trained service technicians who carry original spare parts These instructions can be found on inside of washing machine door open service flap and rear of the appliance depending on model Product numbe...

Страница 43: ...on Connecting the water Page 52 Useful tools Ø Spirit level for alignment Ø Socket wrench size 13 for loosening the transportation protection devices Page 48 and size 17 for aligning the appliance feet Page 53 GHSHQGLQJ RQ PRGHO TXD 6WRS 6WDQGDUG TXD 6HFXUH 0DLQV FDEOH DWHU RXWOHW DWHU LQOHW OERZ IRU VHFXULQJ WKH ZDWHU RXWOHW KRVH 6SDQQHU QVWUXFWLRQ PDQXDO DQG QVWDOODWLRQ LQVWUXFWLRQV RYHUV ...

Страница 44: ...CZ11350 Z7070X0 Ø Longer supply hose approx 2 20 m for standard model Technical specifications a FP a FP a FP a FP a FP a FP a FP a FP PD FP RQQHFWLRQ RQ OHIW VLGH RU RQQHFWLRQ RQ ULJKW VLGH GHSHQGLQJ RQ PRGHO Dimensions width x depth x height 60 x 59 x 85 cm Weight depending on modell 63 83 kg Mains connection Nominal voltage 220 240 V 50 Hz Nominal current 10 A Nominal power 2300 W Water pressur...

Страница 45: ...here is a risk of tripping and injury Lay hoses and cables in such a way that there is no risk of stumbling m Caution Washing machine may be damaged Frozen hoses may tear burst Do not install the washing machine in an area where there is a risk of frost or outdoors If the washing machine is raised by protruding components e g washing machine door the components may break off and the washing machin...

Страница 46: ... burst Do not install the washing machine in an area where there is a risk of frost or outdoors If the washing machine is raised by protruding components e g washing machine door the components may break off and the washing machine may be damaged Do not lift the washing machine by its projecting parts In addition to the safety information listed here the local water and electricity supplier may ha...

Страница 47: ...9756 CZ 110600 Z 7080X0 If installing on a wooden joist ceiling If possible install the washing machine in a corner Screw a water resistant wooden panel min 30 mm thick to the floor Appliance installed under between kitchen units m Warning Danger of death from electric shock Danger of death if live parts are touched The appliance cover plate must not be removed 60 cm cavity width required Install ...

Страница 48: ...iance for the first time remove the 4 transportation protection devices completely and keep in a safe place m Caution Washing machine may be damaged To prevent damage in transit when transporting the washing machine subsequently always re install the transit bolts prior to transportation Keep screw and sleeve screwed together 1 Take the hoses out of the holders 2 Take hoses out of the elbow and re...

Страница 49: ...49 3 Loosen and remove all 4 transportation lock screws 4 Take the power cord out of the holders Remove sleeves 5 Insert covers Lock covers firmly by pressing on the locking hook ...

Страница 50: ...list outlet not a used one If in doubt have the appliance connected by a technician Water inlet hose Water inlet hose do not kink crush modify or sever strength is no longer guaranteed Optimum water pressure in the mains 100 1000 kPa 1 10 bar Ø When the tap is turned on the water flow is at least 8 l min Ø If the water pressure is higher install a pressure reducing valve 1 Connect the water supply...

Страница 51: ...attached drainage hose slips out of the washbasin due to high water pressure when draining the washing machine leaking water may cause damage Secure the drainage hose to prevent it from slipping out of the sink m Caution The appliance may be damaged If the end of the drainage hose is immersed in the drained water water may be drawn back into the appliance The plug must not be in the plug hole When...

Страница 52: ... Connection point must be secured with hose clip Ø 24 40 mm specialist outlet Connecting Drainage into a plastic pipe with rubber sleeve or into a gully m Warning Water damage possible If the drainage hose slips off the plastic pipe due to high water pressure when draining the washing machine leaking water may cause damage Secure the drainage hose to prevent it from slipping out of the sink Connec...

Страница 53: ...e height by rotating the foot All four feet must be firmly on the floor The washing machine must not wobble 3 Tighten the lock nut against the housing Grip the foot and do not adjust the height The lock nuts on all four appliance feet must be screwed tightly against the housing Loud noise formation intense vibrations and wandering may be due to incorrect alignment ...

Страница 54: ... machine appliance rating plate must match Connected load as well as required fuse are indicated on the appliance rating plate Ensure that Mains plug and socket match fit Cable cross section is adequate Earthing system has been installed correctly A damaged power cord may be replaced by an electrician only A replacement mains cable can be obtained from customer service Do not use multiple plugs co...

Страница 55: ... from the fascia 3 Insert mains plug 4 Turn the tap on 5 Switch on the appliance 6 Close the washing machine door Do not load any washing 7 Select the Cottons programme 8 Select the temperature 90 C 9 Open the detergent drawer 10 Pour approx 1 litre of water 1 pt into dispenser II 11 Add standard detergent to dispenser II according to manufacturer s instructions for light soiling To prevent frothi...

Страница 56: ...ine from the power supply 5 Remove the hoses Installing transportation protection devices 1 Remove covers and keep in a safe place If required use a screwdriver 2 Insert all 4 sleeves Clamp mains cable on the holders Insert and tighten the bolts Before switching on the appliance Remove the transportation protection devices Page 48 To prevent unused detergent from flowing into the outlet during the...

Страница 57: ...amme 19 Childlock 18 Cleaning the detergent drawer 35 the filter 37 the siphon 36 Connecting the water 50 Water drainage 51 Water supply 50 Consumption values 31 Customer service 42 D Descaling 34 Detergent drawer 10 Display panel 11 Dosing recommendation 33 Drain pump blocked 35 Drum light 14 Dyeing Discolouring 27 E ecoPerfect 11 16 28 Electrical connection 54 Emergency release 38 End of the pro...

Страница 58: ... steps 18 Programme setting 15 Programme settings 28 Protection of the environment 7 Q Quick reference instructions 8 R Rinse Hold 20 29 button 29 S Safety instructions 5 Satrt Reload 11 Selecting the programme 14 Settings 3 sec 32 Silent Wash 29 Soaking 27 Sorting the washing 12 16 speedPerfect 11 16 28 Spin 11 16 28 Standard accessories 43 Starching 27 Starting the programme 17 T Technical speci...

Страница 59: ......

Страница 60: ...appliance and Aqua Stop have been correctly installed and connected according to our instructions this also includes a correctly installed Aqua Stop extension original accessory 4 Our guarantee does not apply to defective cables hoses or to fittings up to the connection on the tap 5 Appliances which feature Aqua Stop can be left unattended during operation and it is not necessary to turn off the t...

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