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Faults and what to do about them.       

en

47

3

 Faults and what to do 

about them. 

Faults and what to do about them.

Emergency release

E.g. in the event of a power cut
The programme continues when the 

power supply is restored. 

However, if the laundry has to be 

removed, the washing machine door 

can be opened as follows:

:

Warning

Risk of scalding!

When you are washing at high 

temperatures, there is a risk of scalding 

if you come into contact with hot 

detergent solution and laundry. 

If possible, leave it to cool down first.

:

Warning

Risk of injury!

Reaching into the drum while it is still 

turning may cause hand injuries.

Do not reach into the drum when it is 

turning. 

Wait until the drum has stopped turning.

:

Warning

Irritation of the respiratory tract!

Any active oxygen that is emitted may 

irritate the mucosa and cause eyes to 

water.

Do not open the door using the 

emergency release if a programme is 

running with active oxygen.

Wait until there is no active oxygen in 

the drum.

Caution!

Water damage

Any escaping water may cause water 

damage.

Do not open the washing machine door 

if water can be seen through the glass.

1.

Switch off the appliance. Pull out the 

mains plug.

2.

Drain the water

~

 Page 45

3.

Use a tool to pull the emergency 

release downwards and then 

release.

The washing machine door can then 

be opened.

Содержание WM14W790AU

Страница 1: ...Register your product online ens home com welcome siemens home com welcome en QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM14W790AU ...

Страница 2: ...e operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This...

Страница 3: ...e 24 Washing machine 24 Control panel 25 Display panel 26 Z Laundry 27 Prepare the laundry 27 Sorting laundry 27 C Detergent 28 Correct selection of detergent 28 Saving energy and detergent 28 Overview of programmes 29 Programmes on the programme selector 29 sensoFresh î 34 Starching 34 Dyeing bleaching 34 Soaking 34 0 Programme default settings 35 Temperature 35 Spin speed 35 Finish in 35 Additio...

Страница 4: ...Intendeduse This appliance is intended for private domestic use only Do not install or operate this appliance anywhere that is liable to experience frost and or outdoor conditions There is a risk that the appliance will be damaged if residual water in it freezes If hoses freeze up they may crack burst This appliance must only be used for washing domestic laundry consisting of machine washable item...

Страница 5: ... by persons with a lack of experience or knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not lea...

Страница 6: ... or care products Keep detergents and care products out of the reach of children Installation Warning Risk of electric shock fire material damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Make sure that The mains voltage on your power socket matches the rated voltage specified on the appliance identification plate The connected loads ...

Страница 7: ...tion potentially resulting in injury or material damage Place the appliance on a clean even solid surface and using a spirit level to guide you level it with the screw in feet Riskofinjury materialdamage damagetotheappliance If you take hold of any of the appliance s protruding parts e g the appliance door in order to lift or move it these parts may break off and cause injury Do not take hold of a...

Страница 8: ...heappliance The use of hoses supplied by other brands to connect to the water supply may result in material damage or damage to the appliance Use the hoses supplied with the appliance or genuine spare part hoses only Materialdamage damagetotheappliance The appliance is secured for transportation by transport locking devices If the transport locking devices are not removed before the appliance is o...

Страница 9: ...e appliance door when it is open Riskofinjury If you climb onto the appliance the worktop may break which may result in injury Do not climb onto the appliance Riskofinjury If you reach into the drum while it is still rotating you risk injuring your hands Wait until the drum has stopped rotating Warning Risk of scalding When washing at high temperatures there is a risk of scalding if you come into ...

Страница 10: ... agent into the appliance this may result in material damage or damage to the appliance Use detergents care products cleaning agents and softeners in accordance with the manufacturers instructions Cleaning Maintenance Warning Risk of death The appliance is powered by electricity There is a risk of electric shock if you come into contact with live components Therefore please note Switch off the app...

Страница 11: ...e appliance The use of spare parts and accessories supplied by other brands is dangerous and may result in injury material damage or damage to the appliance For safety reasons use genuine spare parts and accessories only Caution Material damage damage to the appliance Cleaning agents and agents for pretreating laundry e g stain removers prewash sprays etc may cause damage if they come into contact...

Страница 12: ... programmes when choosing your programme settings and decide on an energy and water saving programme setting Energy saving mode The display panel lighting goes out after a few minutes and the Ü button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the appliance is not operated for a prolonged period it may aut...

Страница 13: ...required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet 3 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 m...

Страница 14: ...ure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and...

Страница 15: ...cks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the scre...

Страница 16: ...re available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 00353925 PD FP a FP a FP a FP a FP PD FP a FP a FP ...

Страница 17: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Страница 18: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Страница 19: ... turning it in a clockwise direction 2 Check the alignment of the washing machine with a spirit level and adjust it if necessary Change the height by turning the appliance feet All four appliance feet must stand firmly on the ground 3 The lock nuts on all four appliance feet must be screwed tightly against the housing using a suitable WAF17 spanner In doing so hold the foot tight and do not adjust...

Страница 20: ...ing machine is only connected to an alternating current supply via a properly installed earthed socket The mains plug fits the socket The cable cross section is adequate The earthing system is properly installed The mains cable is only replaced by a qualified electrician if this is necessary Replacement mains cables are available from customer services No multiple plugs couplings or extension cabl...

Страница 21: ...e film from the control panel 3 Plug in the mains plug 4 Turn on the tap Running the programme without laundry 1 Switch on the appliance 2 Close the door do not load any laundry 3 Set the Drum Clean î 90 C programme 4 Open the detergent drawer 5 Pour approximately 1 litre of water into compartment II 6 Pour standard washing powder into compartment II Note To prevent foaming only use half the amoun...

Страница 22: ...ergency draining 5 Remove the hoses Fitting the transportation securing means 1 Remove the covers and keep them in a safe place If required use a screwdriver 2 Insert all four sleeves Clip the mains cable securely in the holders Insert the transportation securing bolts and tighten them with a wrench WAF 13 Before switching on the appliance again Notes The transport braces must be removed Pour appr...

Страница 23: ... 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 Add detergent If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Страница 24: ...ow the appliance 24 Getting to know the appliance Gettingtoknowtheappliance Washing machine 6 7 Detergent drawer Page 38 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Страница 25: ...us Less Ironing sensoFresh Intensity Ü button for Starting a programme Interrupting a programme e g to add items of laundry Page 40 Cancelling a programme Page 40 H Changing the default programme settings Page 35 Temperature Temp C Spin speed Spin 0 Finish in P Child lock w 3 sec to prevent the set functions from being changed accidentally To do so press the Finish in and buttons at the same time ...

Страница 26: ...splay Further information Ù Ú sensoFresh Intensity Page 36 Programme progress î Active oxygen phase Prewash Wash õ Rinse 0 Spin 0 Programme end Programme end during Rinse Stop P Pause e g to reload laundry Loading door Ï lights up The washing machine door can be opened Ï flashes When the programme has started The washing machine door is not closed properly Tap lights up Tap not turned on no water ...

Страница 27: ...items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 28 Light Do not prewash select the speedPerfect G setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soa...

Страница 28: ...ilk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information...

Страница 29: ... kg 5 kg Ž 90 C 400 1600 rpm ecoPerfect speedPerfect G Prewash Rinse Plus Less Ironing Cottons Eco Hard wearing fabrics heat resistant fabrics made of cotton or linen Energy optimised washing by reducing the temperature while achieving a comparable washing result for the Cottons programme Note The washing temperature is lower than the selected temperature If you want to achieve a higher water temp...

Страница 30: ... with longer pauses in the programme during which the items rest in the water Notes Wool is of animal origin e g angora alpaca llama sheep Use a detergent that is suitable for machine washing wool Max 2 kg Ž 40 C 0 800 rpm Rinse Spin Drain Combined extra programme for rinsing and spinning the laundry and draining the rinsing water Note The Rinse Plus button is activated at the factory for this pro...

Страница 31: ...programme e g before using the appliance for the first time if you regularly wash at low temperatures 40 C or lower or if there are odours due to a long absence Notes The Drum Clean î indicator lamp flashes when you use have not used a programme at 60 C or higher for a long time Run the programme without laundry Use washing powder or a detergent containing bleach To prevent foaming only use half t...

Страница 32: ...membrane coated weatherproof and outdoor clothing or water resistant fabrics 1 Select a programme 2 Add special detergent for outdoor clothing to compartment II 3 Add a waterproofing agent max 170 ml to compartment i 4 Press the Ü button After treat the laundry in accordance with the manufacturer s instructions Notes Use a special detergent suitable for machine washing and dose in accordance with ...

Страница 33: ...40 C 0 800 rpm ecoPerfect speedPerfect G Rinse Plus Shirts Blouse Non iron shirts or blouses made of cotton linen synthetic fibres or blended fabrics Notes Shirts blouses are only given a short spin on the Less Ironing setting Hang them up to dry while still dripping wet Self smoothing effect Use the Delicates Silk programme to wash shirts blouses made of silk or delicate fabrics Max 2 kg Ž 60 C 0...

Страница 34: ...fferent one the door will remain locked until there is no longer any active oxygen in the drum This make take up to 25 minutes The two symbols Ï and î will flash during this time The door will then unlock automatically Starching Note Laundry should not be treated with fabric softener Liquid starch can be used to stiffen fabrics particularly in the Rinse and Cottons programmes Measure starch into c...

Страница 35: ...mme Page 40 The maximum speed that can be set depends on the model and programme that has been selected Finish in Before starting the programme you can preselect the programme end Ready in time in hourly increments h hour up to a maximum of 24 hours To do this 1 Select a programme The programme duration is displayed for the selected programme e g 2 30 hours minutes 2 Press the Finish in button rep...

Страница 36: ...gy optimised washing by reducing the temperature while achieving a washing result that is consistent with the selected programme without the ecoPerfect setting Prewash For heavily soiled laundry Note Pour detergent into compartments I and II Rinse Plus Additional rinse cycle for particularly sensitive skin and or for areas with very soft water Less Ironing Reduces creasing thanks to a special spin...

Страница 37: ...the duration of the programme alternately Information on water and energy consumption In appliances with a drum light The drum is lit after switching on the appliance after opening and closing the door and after starting the programme The light switches off automatically Placing laundry into the drum Warning Danger of death Items of laundry pretreated with cleaning agents that contain solvents e g...

Страница 38: ...llowed seek medical advice Note Dilute viscous fabric softener and fabric conditioner with a little water This prevents blockages in the washing machine s piping Pour the detergent and care products into the appropriate compartments 1 Pull out the detergent drawer as far as possible 2 Add detergent and or care products 3 Close the detergent drawer Measuring aid for liquid detergent depending on th...

Страница 39: ...vents the programme from being started if something accidentally brushes against the button The display panel shows the Ready in time while the programme is running or the programme length and the programme progress symbols when the washing programme has started Display panel Page 26 Note Foam detection If the o symbol also lights up in the display panel the washing machine has detected too much f...

Страница 40: ...as follows 1 Press the Ü button 2 Select another programme 3 Press the Ü button The new programme starts from the beginning Note When switching from programmes that use active oxygen to those that do not the door will remain locked for up to 25 minutes until there is no longer any active oxygen in the drum The Ï and î symbols will flash If the symbols are off the door can be opened Cancel the prog...

Страница 41: ...s of laundry in the drum They may shrink in the next wash or discolour another item Remove any foreign objects from the drum and the rubber seal risk of rusting Wipe the rubber seal dry Leave the door and detergent drawer open so that any residual water can evaporate Page 44 Always wait until the programme ends as the appliance could still be locked Then switch the appliance on and wait for it to ...

Страница 42: ...ars in the display panel You can now change the settings Changing the signal volume Use the Finish in or button to change the following settings at the corresponding programme selector positions 2 The volume of the information signals and or 3 The volume of the button signals Exit setting mode or Selecting deselecting the appliance automatic switch off With the programme selector in position 4 pre...

Страница 43: ...tribution of the laundry by repeatedly starting and stopping drum spinning If the laundry is extremely unevenly distributed the speed is reduced or the spin cycle is not performed for safety reasons Note Place large and small items of laundry evenly in the drum Page 37 Page 49 AquaSensor depending on the model During the rinse cycle the AquaSensor checks the degree of turbidity turbidity is caused...

Страница 44: ...s Notes Ensure the room in which the washing machine is set up is well ventilated Leave the door and detergent dispenser tray open slightly when the washing machine is not in use Occasionally run a wash using the Cottons 60 C programme and powder detergent Machine housing control panel Wipe the housing and the control panel with a soft damp cloth Remove the detergent residue immediately Do not cle...

Страница 45: ...k of scalding When you wash at high temperatures the water gets very hot If you come into contact with the hot water you may be scalded Allow the water to cool down 1 Turn off the tap so that no more water can flow in and has to be drained via the drain pump 2 Switch off the appliance Pull out the mains plug 3 Open and remove the service flap 4 Take the drain hose out of the retainer Remove the se...

Страница 46: ... the connection point using the hose clamp Filter in the water supply blocked First reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except Rinse Spin Empty 3 Press the Ü button Allow the programme to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter 1 Disconnect the hose from the ...

Страница 47: ...e drum while it is still turning may cause hand injuries Do not reach into the drum when it is turning Wait until the drum has stopped turning Warning Irritation of the respiratory tract Any active oxygen that is emitted may irritate the mucosa and cause eyes to water Do not open the door using the emergency release if a programme is running with active oxygen Wait until there is no active oxygen ...

Страница 48: ...46 w The childproof lock is activated deactivate it Page 39 o is lit Too much foam has been detected and additional wash cycles have been activated Add less detergent to the next wash cycle with the same load The indicator light for the Drum Clean î programme is flashing Run the Drum Clean î 90 C programme or a 60 C programme with standard washing powder to clean and care for the drum and the oute...

Страница 49: ...the programme has started Not a fault the internal motor test may cause the drum to jerk or judder briefly when the wash programme starts The water is not draining Is selected Rinse Stop no final spin Page 40 Clean the drain pump Page 45 Clean the drain pipe and or the drain hose Water is not visible in the drum Not a fault the water is below the visible area The spin result is not satisfactory La...

Страница 50: ... been a power failure Have the fuses blown has the circuit breaker tripped Switch on the circuit breaker replace the fuses If the fault occurs repeatedly call the after sales service There are noises after the programme starts sensoFresh î Not a fault the appliance is filled with water to create mist operating noises from the fan and pump can be heard when it is doing this Water stains on dry laun...

Страница 51: ...assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spare parts P appears on the display panel when the cycle is paused The water level is too high It is not possible to add laundry Close the door immediately if necessary Press the Ü button to resume the programme P and Ï appear on the display panel when the cycle is paused The door is...

Страница 52: ...Wool 30 C 2 kg 0 20 kWh 36 l _ h sensoFresh î Intensity Ù 1 kg 0 01 kWh 0 l h sensoFresh î sensoFresh Intensity Ú 1 kg 0 02 kWh 0 l _ h Hygienic Mix î 4 kg 0 61 kWh 44 l 1 _ h Drum Clean î 0 kg 1 41 kWh 27 l 1 h Values determined according IEC60456 2010 Observed values may deviate from the indicated values due to influence of water pressure hardness and inlet temperature ambient temperature type a...

Страница 53: ... 600 x 590 mm height x width x depth Weight 70 85 kg depending on model Mains connection Mains voltage 220 240 V 50 Hz Nominal current 10 A Nominal power 1900 2300 W Water pressure 100 1000 kPa 1 10 bar Power consumption when switched off 0 12 W Power consumption when left on 0 43 W ...

Страница 54: ...nt 2g kg Add the dry powder detergent into main wash dispenser before start After detergent is flushed in add the PBIS solution and anti sudsing agent as soon as possible Age of test loads The average age of test load around 10 20 times is recommended to replicate normal use Loading Procedure The items are loaded into the drum by circle first then by layers according to the table and picture below...

Страница 55: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Страница 56: ... E 6 DXVJHUlWH PE XQGHU 7UDGHPDUN LFHQVH RI 6LHPHQV Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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